Customer Ratings & Reviews

Great design and great brewer. Love the versatility to switch back and forth. Highly recommend.

Works well...switching between K-Cup and Carafe is annoying...but overall its a decent coffee maker...maybe a little expensive for what you get...hopefully it will last longer than the other major K-Cup coffee maker that breaks every 18 months.

I will never not buy Ninja appliances! This coffee maker is excellent because it always us to brew many cups in the pitcher or single cups with the k-cup plug-in and switching back and forth is so simple! The milk frother is such a nice feature that I find myself using for more than just coffee. The design is sleek but sturdy and very simple to operate. We LOVE this coffee maker!

What can I say. NINJA's kick butt. Love their products. They do a better job than other companies. I am not a coffee drinker but my son is. He LOVES this thing. Say's he makes gourmet drinks at home now for pennies on the dollar

Great coffee pot very versatile. Could use a grate on bottom to catch drips.

Great coffee maker ever. Fast brewing and taste. Love all the features and it looks good

Fantastic coffee maker. Gets hotter than my old Keurig with the hottest setting. Quicker and easier to clean. I was skeptical about k cups other than in a Keurig but I’m glad I made the switch. Works great and no problems so far!

This Ninja DualBrew system ticks all of the boxes: K-cups, 12-cup insulated metal carafe, integrated frother, compact footprint, and ease of maintenance. For full-pot brewing we generally use paper filters -- which are easier to use and dispose -- and also because we found that the metal filter we bought separately uses too much water to clean (we live in the desert). The insulated carafe keeps coffee at a decent temperature for hours (there is no hotplate included nor needed under the carafe, as with other Ninja models which use the non-insulated glass carafe) -- and that it also saves a lot of money on k-cups for those days when we anticipate we will be drinking LOTS of coffee. Making a pot of coffee also provides the option of delaying the start until tomorrow morning (or other time of your choice). This works well and is super easy to set-up and program before you go to bed. The default k-cup function ("classic") works great and the machine also has a touchscreen controls for "rich", "over ice", and "specialty" options. The final brew stage spits a lot as it air-expels the last of the brew in the k-cup pod, so we have taken to elevating smaller/shorter cups higher and closer to the top to the to avoid coffee spots on the counter. There is a nice 1-ding "starting" and 5-ding "complete" noise indicator for k-cups so you don't have to stand there and wait if you want to multi-task. We tested the frother, but since neither of us are kids or pretentious coffee-drinkers, we just pour cream into the coffee and stir it with a spoon. Cleaning the frother after every use is easy, but also a water-waster (that spoon lasts days!) We have eliminated both a traditional pot coffee brewer and a Keurig k-cups-only machine from our counter and the footprint of this Ninja single machine is less that the sum of those two by quite a bit. The machine is also of typical Ninja design quality and looks modern and fresh on the counter. Overall, we love this machine and are happy with its versatility and the quality of the brewing of a fine cup of joe.

I specifically picked this one for the thermal carafe. All the negative reviews I read were based on the fact that it did not have a warming plate. That's why I picked this one!! Due to some medical problems I've had some memory issues and I didn't want to remember if I turned off the coffee, if it's still had any liquid in it or not... The bonus was the water dispenser for oatmeal, hot tea, or a cup of noodles, etc... The only reason I'm not giving it five stars is I can't find the right reusable K-Cup so I can fill my own coffee

Great coffee maker. Has everything we wanted quality is top notch.

The product is excellent, but it doesnt comes with the permanent filter and the delivery was not good, the box was nearly destroyed, fortunately it seems that the product doesnt suffer any damage

You couldn't pay me to complain about this machine. With a few different styles brewed under my belt, I'm dialing in my personal preferences and enjoying everything about it.

One rough morning, not so long ago, our trusty Keurig left us high and dry without our much needed morning cup of joe. We found ourselves on a fast journey to find a replacement. After a thorough search online comparing features and availability, we settled on this beautiful Ninja machine. We loved that like our Keurig, it had a water reservoir. We also appreciated that it could make coffee by the cup or by the pot. Our old machine would dispense water but it was likely you would end up with coffee grounds mixed in. This machine is beautiful because with the flip of a switch, you can have hot or boiling water dispensed from a dedicated water line. Another amazing feature is the stainless carafe. It’s beautiful and durable with no concern for it being broken and needing to be replaced. With the stainless carafe option, the machine does not have a hot plate. However, it isn’t needed as the carafe keeps your coffee nice and hot. If you like the hot plate feature, it’s available with the model that comes with a glass carafe. This machine has a really nice coffee scoop that is stored on the side of the machine. This is so handy and a nice feature. The frother is equivalent to the portable battery operated frothing wand. The nice thing about this one though is that it isn’t battery operated and so the performance is consistent. It can be removed easily for cleaning. The water reservoir can be positioned at the back or on the side of the machine. This allows for the machine to be set up to your liking. It’s also a nice feature for those with limited counter space. Overall, it’s a beautiful machine. We have no regrets for our purchase.

I have had this product wayy over a year now and I am still obsessed with it. It has exceeded my expectations for wants and needs. It is stylish, and always dispenses smoothly. All my visitors have commented on it and have considered buying their own. I highly recommend.

This coffee maker is amazing! It brews both single cups and full pots quickly, and the flavor is always rich and smooth. I love the multiple brew options and how easy it is to clean. It’s perfect for anyone who loves both hot and iced coffee. Highly recommended!

It takes a bit to get used to the multifunction coffee maker, but now we have it figured out on how to switch from brewing a pot to kurig pods. The insulated pot holds the heat a long time and the pouring is nearly drip free. We haven't done anything with the frother, but it's there if we ever want to try it out. We bought it for our camper to be able to have the option of both systems. Works great!

So far everything is working as expected. There is a bit of a learning curve as this coffee maker has many options.

Best coffe pot around! Nothing makes a better cup !

Best coffee maker we’ve ever had our hands on! Works great

Works very well Easy to use features. Carafe does not keep the coffee hot for a very long time.