Customer Ratings & Reviews

Love it! I started saving money and getting my coffee at home instead of outside. I had this machine for a year now and works great! I use both the plastic k-cup refillable and the reusable filter. I use the k-cup when making coffee for me and the filter when family is visiting. Love you have choices. Also love the fact that can get hot water for my hot cocoa and tea without reheating it in the microwave.. a Plus! Have not had any kind of issues yet and been making coffee every single day for a year.

The best machine for coffee the obly bad we need to heat the milk separate but the rest all good

Great buy! Love the features and versatility to its use. Love to whip up creamer before brewing coffee.

Excellent………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Amei essa cafeteria!!! Linda, pratica e eficiente!!!

Needs a warmer plate to make it perfect… but we love this coffee maker

All in all, I really like the coffee maker. Has a lot of options to really dial in what you want to make that morning. Coffee comes out screaming hot and with good brew time. My only 2 gripes are the carafe and hot water system. Simply put, the carafe does not keep the coffee hot for more than an hour. Since it's a stainless carafe, I'm aware there is no heating plate, but that's why I bought it...heating plates burn the coffee in under an hour. However, being an insulated carafe, the coffee should stay hot for hours...but it doesn't. The only plus is that it actually pours coffee really well and without any spills or dribbles. For the hot water, it's certainly hot. I'm just not sure why one option says "boil" and produces water nowhere near boiling hot. I tried to make instant oatmeal twice and the water just isn't hot enough.

Excellent coffee maker Easy setups and has a variety of selections You can go wrong

So far, everything is working as it is supposed to. I do love the extra option to get boiling hot water separately for my tea. No coffee particles in my cup.

Great product and easy setup directions, high value and quality

Great coffee maker! The variety of options plus the built in frother makes it very versatile. Make coffee house drinks at home!

We loved this coffeemaker until it went haywire after we had owned it about 2.5 years. It recently started dispensing less and less water on all cycles. For example, if you use a single serve pod and set it for 9 ounces, you might get 6 ounces off coffee or you might get 8 ounces—you just never know. When brewing a whole pot or half pot, you get varying amounts, but always less than the correct amount. I contacted Ninja customer service, and the representative was very nice (and spoke American English well and was understandable). We tried recalibrating the machine as instructed, but this did not help the situation. We also tried other suggested solutions, but nothing worked. We suspect we have a faulty pump, but we are unable to repair it ourselves. So our $250 coffeemaker is junk after 2.5 years of use.

Easy to sue and great coffee and good for everyone’s taste !

Works great! However, like other reviewers mentioned, the brewed coffee is NOT hot!

Great coffee maker and love the boiling water switch.

Really happy with the newer design Ninja has implemented here. The previous models had a really bad habit of leaking and I haven't had any issues with this model.

My last coffee machine was a Ninja; it lasted me over 12 years. The biggest draw point for this new one was (again) the stainless steel carafe, but this one has a large enough opening for me to easily clean the inside. There are a lot of bells and whistles on this one; so far, the separate spouts for brewing coffee and hot water are my favorite. I will try the milk frothing wand eventually. It has earned the nickname "Starship" due to the light-up display panel.

Ninja comes thru again. Easy to use, makes a good cup of coffee and is easy to use and clean. Delivery was also quick.

Bought this to replace our broken Keurig machine and it does not disappoint. It's fairly eay to learn how to use and makes k-cup coffee just fine. The drip coffee, though, has been excellent and my go-to way to make coffeenow. K-cups are still a good option if you need coffee without waiting and for easier cleanup, but ive been utilizing the Delay Brew function to prep the perfect amount coffee in the morning before work and see myself doing this for the foreseeable future. I hope the machine stays in top quality over time.

Excellent product and very easy to use. Its many functions make the coffee process easy and fun.