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Customer Ratings & Reviews

$397.95

Customer reviews

Rating 4.6 out of 5 stars with 2032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,032 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee machine I’ve had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this coffee maker!! After having 3 Kurig machine die prematurely I switch to Ninja and am not looking back. So many options on this unit make it the only machine you’ll need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this coffee maker. It’s easy to use and operate

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Ninja coffee maker yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a basic Nina coffee maker and was very happy with it. Coffee was great every time. We decided to upgrade cause we wanted more features. The only downfall is the “coffee pot” doesn’t keep the coffee hot for long because it doesn’t have a warming plate. But still an amazing machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother

    Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an old carafe coffee maker that wasn't heating the water. Tried all the features the first night after going through the setup process. This system makes a hot pot of coffee or a super hot cup of water for tea. The taste is so much better when the water is the correct temp. The frother works well. We are using Peets MDB, and have some Caribou on hand to try next. Super easy to use each morning. The carafe keeps a pot hot for a hour or so then cools slightly to really warm. Coffee is gone by then anyway. The carafe pours nicely to, with no mess. The separate water for tea is brilliant. No coffee taste for non coffee drinkers. Overall we are super happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Lots of choice coffeemaker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how flexible this coffee pot is. You can make a cup or a whole pot or i between. K cups work great and hot water is a different channel than coffee so no coffee taste in hot water. Love the frothed. Worth every Penny.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once you get the hang of it. Great tasting coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my coffee loving husband to my tea loving child, this is a huge hit in my house! I love that you can adjust how much you want brewed and with a turn of a knob you can just get hot water. Plus the milk frother is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brewing time is quick and the frothing attachment works well. I do wish it had the option for a filter. I give it 4 stars due to coffee grounds occasionally in the mug when using k-cups and that our first unit did fail after a couple of months but that can happen to any manufacturer. We’ll see how the new one lasts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was like what did I do seemed really hard to use but it’s actually really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee tastes great and the carafe keeps it warm for quite a while without over cooking it. However, it is a constant battle to keep the grounds from overflowing the basket. If the water heated a little slower this wouldn't be a problem.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mike,

      Thank you for your feedback on the Ninja DualBrew Pro Specialty Coffee System. We're glad to hear you're enjoying the taste of the coffee and the thermal carafe’s ability to keep it warm without overheating. At the same time, we understand how frustrating it can be to deal with grounds overflowing from the basket.

      We appreciate you pointing out the potential cause related to water flow. This is valuable input that we’ll be sure to share with our product team as we continue refining our designs. If you'd like help troubleshooting or adjusting your brewing setup to minimize overflow, please feel free to contact our Ninja Customer Support team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was excellent for what we needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Expirence making coffee I’ve had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I use this daily and love the multiple brew settings for the carafe since it keeps us from wasting coffee. The saftey feature for a conductive hot plate is great because the stainless steel carafe is not hot on the outside and the holder is not hot after brewing. Having a different spout for water vs coffe is great too because there isnt coffee tasting water for your cup of tea. Would buy it again without a question

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very functional machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very solid machine. Not having the 'iced coffee' function moving to this machine from another Ninja was kind of a let-down, but in all honesty, the slower brewing cycle that used really doesn't net a huge difference in flavor profile to my burned out taste buds. Works on a variety of cup styles. Love how long the stainless steel Karafe keeps liquid warm!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Good if you are happy with only one year os usage.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker, so convenient, and really nice design for small or bigger space. but, make sure you buy extended warranty, most of this brand coffee makers fails after one year of use. I don't understand why.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for your feedback on the Ninja DualBrew Pro Specialty Coffee System. We’re glad to hear you’re enjoying its convenience and design flexibility for different spaces.

      We understand your concern about long-term durability and truly appreciate your honesty. Our coffee makers are designed for consistent performance, and your comments will be shared with our product team as we continue to enhance quality and reliability over time.

      If you ever need support or have questions about care or maintenance to help extend the life of your unit, feel free to contact us at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, slim and does not occupy a lot space. self cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Power!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and economical. You should be satisfied with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first and thought I wouldn’t like this coffee maker, however that quickly changed by how simple it was to get it set up and brew a cup of coffee. The first cup was amazing! The K-cup was easy to put in the dispenser and brewed pretty fast. The dedicated hot water dispenser delivered hot water without coffee grinds in it - perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    An awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this makes my coffee taste better but I love this machine for the features. The stay warm feature is great! The fact that you can have hot coffee for four hours was reason enough for me to purchase this coffee maker. The design and cup settings were a bonus! This fits perfectly in our coffee bar. I absolutely it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact doesn't take up too much space easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee pot!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffee pot because of the features. Every single one of them does what it should. The coffee temperature is awesome! I also bought reusable coffee filters on Amazon for the pot and the individual option. Both fit great! I highly recommend this pot!!

    I would recommend this to a friend