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Customer Ratings & Reviews

$397.95

Customer reviews

Rating 4.6 out of 5 stars with 2032 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,032 reviews
  • Rated 5 out of 5 stars

    Read in manual! Great Brewer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! I LOVE IT! I have had so many expensive coffee makers in the last few years (this is my 3rd with all of them over $200 makers). I originally had a Cuisinart brewer with the carafe and single k-cup so I could use my K-cups and my husband could brew a pot without having coffee makers on the counter. He started using only k-cups so I purchased one of the black stainless steel color Keurigs. It had more brewing options than the Cuisinart, but I got tired of having to use 2 k-cups for a travel tumbler or getting watered down coffee from using just one k-cup. I purchased this Ninja and OMG! it's the best of both worlds without having a bunch of room on your counter taken up! I purchased it during a sale for under $200 and I was disappointed at first thinking it didn't have a brew timer to preset at night, but you just have to use the "delay" button. Also, I'm not sure if the coffee maker does it or my kids keep messing with up, but the open and close lever keeps getting slid to closed and then it doesn't brew in the morning. I also love how you can chose where to put the water reservoir. The cold brew options works great as well! Make sure to follow the directions in the manual for the best brews thought!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Carafe leaks after about 8 months of 2x/week use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee maker, had it for almost 1 year. Only flaw so far, the carafe started leaking and Ninja does not cover it under the 1 year warranty. Buying a new carafe is a quarter the cost of the initial purchase which will also still not be covered under warranty if it leaks as well.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Ninja - DualBrew PRO 12-Cup Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    This is IT buy this coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is worth ever penny, we are coffee people. Is has pretty much everything you would want, on the go pop in a k cup, brew a pot for the lazy weekends. It suits all of our needs. I got it on sale so that was even better. I’ve always enjoyed having a glass coffee pot but the stainless steel is great and well isolated. The plus side is the last half of the pot doesn’t taste burnt from the hot plate. Five star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I love brewing my coffee from scratch but my girlfriend loves using the pod attachment. I also love the Rich blend setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of all coffees and master of most.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. I had a good Cuisinart before and a Braun before that. I like to have the coffee hot but do not like to keep it on a burner as it degrades in my opinion. So I always buy the ones with an insulated carafe. I have never liked using pods because the flavor is always watery in my opinion. This one made me a believer. I still prefer to grind and brew my own but somedays you just don't have time and this makes a good pod coffee. Plus you can adjust every cup or carafe to the exact size you want, rich or normal, It is just awesome. The independent reviews are the same. I will give one negative to be fair, the carafe does not keep the coffee hot as long as the other two previously mentioned brands. The carafe is easier to clean than both though due to wide opening for the lid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja coffee machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this thing! Got this for her coffee bar setup and she’s in Love!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just make sure to clean machine water tank. I noticed some black pieces floating not sure where it came from but other then that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up and easy to use. Amazing options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Coffee maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coffee makers I've ever bought. The side accessory's are great but really the coffee maker alone is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Able to brew a pot, switch to a mug with a k-cup, then brew a cup of tea, quickly with little fuss. Replaced my old Ninja, which I gave to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice coffee maker, but the coffee and the water is not hot enough. It should be boiling for the amount of money that you pay for it. Should be better!!!

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Debbie,

      We appreciate you taking the time to leave a review.

      It’s unfortunate to hear that your Ninja DualBrew isn’t meeting your expectations. We’ll make sure to share your feedback with the relevant teams for future considerations. If you need any assistance with your Ninja, don’t hesitate to contact our team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Everything in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker , easy to use , safe space!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Use it every day

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every morning Even can make foam Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and easy cleaning and coffee options

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Coffee Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to adapt and use, modern and beautiful designer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Have been a ninja coffee bar customer for 10.years. Only thing to note is the frother is not a steamer.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Never using anything but Ninja!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve went through several Keurigs and finally when I came back to return the another one that kept messing up, the manager of my local store recommended this Ninja to me and I’ve been in love with it ever since!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I love the options of either brewing or using k-cups. The consistency of the coffee is very smooth and the overall quality and make of this item for me is excellent. I just wish it comes with a stainless frothing cup and a base to hold it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delciousness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised and better price than other stores. My wife loves it and coffee made with ease and it's delcious

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Separate Coffee and Hot Water is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My attraction to purchasing this originally was for the separate coffee and hot water that provides no cross contamination. But the real bonus was that it also makes excellent Keurig style coffee. Much better than our previous Keurig branded coffee machine.

    I would recommend this to a friend