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Customer Ratings & Reviews

$397.95

Customer reviews

Rating 4.6 out of 5 stars with 2014 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,014 reviews
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee pot i ever own does everything i want an then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee on the go.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this about a year ago. I was looking a new coffee maker and I love Ninja products. It was easy to setup and go. My wife and I drink coffee at different times of the day, so the timer is a plus for us having a hot cup ready to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Splatter Using K Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps carafe coffee hot just need to make sure you tighten the cap tight. The only issue we had was that the bottom cup holder is not adjustable. We use a K Cup that is different than others it has felt paper not plastic. The Keurig we had before didn't splatter the coffee all over the place because they only use one needle to inject coffee into the cup. Ninja uses 3 and splatters. I had to invent a raiser out of wood and make the cup be against the top that solved the issue. Think about it Ninja!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We sincerely value your feedback and the effort you took to share your review. We're sorry to learn about the issues you've faced with the K-Cups on your Ninja DualBrew. Your insights will be shared with the appropriate teams for future design improvements. If you require any assistance with your product, please feel free to contact our team at 1-800-365-0135, and we would be happy to help.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! Game changer. You can brew the whole pot or just a single. My wife and I love the over oce setting. Simply worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot Starbucks..lol live this coffee maker from a coffe expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fascinated with my coffee maker, from preparing a delicious hot, regular or frothy coffee to making an iced coffee. Even the option of providing you with hot water to prepare a tea. It is without a doubt the best purchase I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy and fun

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, especially to experiment with fancy coffees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked very much! It’s complete and perfect! The best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of features, can use capsule ans paper filter. So i really liked a ninja products and recommended than. If have any issue, its aboute the size, its really big for a coffe machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them since I’m buy this. They have lot varies for make drink of tea, coffee or cold brew I love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best coffee machine!!! Loveee the milk frother. Love that I can make fancy cofffe and iced coffee and regular coffee. Love that you switch from one cup options to a carafe. Love that you can use k cups or ground coffee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffemaker looks great and fancy but the thermo does not keep the coffee hot for too long. The coffee is not that hot after it brews to begin with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja. Top of the line.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Heats up quickly and stays hot longer. The only complaint is the the k-cup puncher sometimes doesn't punch all the way through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I recommend it 100% I use it more for the pods since it is done much faster for those occasions that you are in a hurry it is very effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t knock it till you try it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always tough trying new things… love my new ninja coffee maker.. the ability to brew a full pot or pods is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My famiky and i love it. Had the orevious model for almosr 10 years. Looking forward to many with this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Details matter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the coffee and everything works, but after a year and a half the display stopped working, for the price and quality that Ninja says it has, should not have that issue. Disappointed

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for dedicating the time to write a review. We sincerely apologize to learn that you are not satisfied with your purchase. We will definitely pass along your feedback to the appropriate teams for future product consideration. If you require assistance with your item, feel free to contact our team via phone at 1-800-365-0135. Best regards. Ninja Kitchen

  • Rated 5 out of 5 stars

    Absolutely great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a big fan of coffee but after having this guy I drink coffee twice a day that’s how much I love it. Plus it looks great on the kitchen countertop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffe maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ninja . Everything ninja in my kitchen . If you know how to use it it’s worth every penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Carafe Leaks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carafe started leaking around the rim. Nothing I do will stop it. I even turned it upside down overnight to see if it was gathered there somehow. Nope. It still gathers and it's like old dark coffee that must be trapped under there. owned it for 9 months and Ninja won't do anything about it. I will never purchase another Ninja product based on their customer service. I spent 30 minutes answering questions and they offered for me to pay for a replacement. Not happening. In the picture, it's NOT leaking down into that area, but it somehow coming up through. You can dry it all off and it will come again.

    No, I would not recommend this to a friend
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