Customer Ratings & Reviews

It’s not clear why certain models have a warming plate for the pot or not. Mybinstruxtions state there’s a warming plate feature even though that’s not true since I have the thermal carafe. If you have a glass carafe it will include the warming plate function.

Excellent product. Really good quality product 100%

I actually haven't used this yet, but my brother loves his. I picked this one because it has the metal carafe. I don't like to use a hot plate because constant heating affects the coffee flavor.

Great coffee maker whether you are using kcups or fresh ground coffee!! The only negative we can find is the carafe does not keep the coffee hot for too long. If you are allowing the coffee to sit for a while, buy a separate carafe.

Great coffee machine! The morning alarm setting is great when I’m in a hurry!

Bought this as a gift for my son and daughter-in-law and granddaughter for Christmas. They all drink, coffee and lattes and iced coffee's and this worked out perfect for all of them.

Absolutely love this, works great for the family when the grandparents visit and want to use their K cups, while my wife and I prefer grounds. It's also great to have hot water on demand for other things like tea, oatmeal or hot cocoa. Does not take up as much space and works really well.

Works well. Like the pro model better than the other

Some like some things I did not like does not keep coffee hot very long

The best coffee maker I could have and I bought it here, they are the best with their products

This machine is a nifty appliance that provides added comfort to the kitchen knowing that you can quickly brew some of your favorite teas, coffee, and lattes. The negative is that the temperature of the beverages are not hot enough for my liking.

I love how I can set the water amount to what I need. The time and delay setting it easy to set and read. The water tank can be move from the side to the back, so I have more counter space. I wish it had a better frother and the carafe was able to close all the way with no opening but overall I'm very happy with it.

Had a Keurig before I bought this and enjoy this much better. Has more options and you do not have to wait for the water to warm up; almost starts immediately after you hit the brew button.

The carafe leaks when you pour the coffee. Lid is secure but it leaks at the lip of carafe.

Bought as gift for my husband to replace his Keurig. He loves the frother and the separate hot water spout for hot chocolate/tea. (The kind not in pods, although you can buy it like that as well.) He also said it’s much faster than his Keurig was. (Had it for over a month now.)

The coffee is good. the frothing attachment needs to be reworked and the water reservior was designed wrong. lots of wasted space. Still, this is a good coffee maker. I really love the independent water reservoir.

I bought this about a years ago, for 159.99 ( on sale) Great and quick coffee, BUT WHY oh WHY didn't Ninja add the heated Tray to this item? ( There IS a similar model with glass carafe and heated tray. THAT would be a HUGE addition to a great item !

The coffee drinkerbin the family loves the ways it makes pots or k cup size to change up the flavors every once in awhile. Can be confusing to set up just read instructions and all will ne good. Thank you. Thank you very much.

This thing kicks butt for making coffee. We have not used the frothing aspect of it yet but the added feature of boiling water works great for meals, teas and oatmeal. We use it everyday.

We use ours everyday. So easy to just get up and have a hot cup of coffee in a matter of a couple minutes. However, we keep having an issue with ours not brewing the correct amount we select. For example, if it’s on 12 oz, it only makes 8oz. They need to fix this issue. This is the second one we’ve had do this.