Customer Ratings & Reviews

I am an everyday coffee drinker and this one of the blessings invention.I can make coffe from 1 to 7 people with various functions it has

We've used this for the past week and love it! The flavor of the brewed coffee is much better than with our old coffee maker. It heats and brews quickly and the carafe keeps it hot for many hours without a burnt flavor. The hot water option is great.

This model we received was not able to be used with a refillable pod. I contacted Ninga 2x. Once referred to refillable pods on Amazon. Per model # not compatable. Contacted Ninja again..asked of insert could be sent to make it compatabil. Nope...I drove 1.5 hours to return to store! Return was smooth.

Love my new coffee Machine, but miss the plug in and go features. Did my first descaling today and spent all day cleaning and resetting machine. Gone are the simple days! Instructions are not very clear for this “mature “ lady.

This is my second Ninja coffee brewing system. The first one I purchased had to be replaced under warranty for a water leak. Ninja was good about replacing it promptly with few questions asked. Here I am now, less than about a year after receiving my replacement and I am in a quandary as my coffee maker is having yet another issue. I am getting a 'steaming' from the grounds area and very little coffee is brewing through. I have attempted several times, with K-Cups, grounds, etc., with no luck. This is in addition to the fact that the K-Cup sensor is also faulty sporadically and it takes multiple opens/closes of the cover to get the unit to recognize I'm trying to brew a K-Cup and not a grounds cup/caraffe. In summary, although I love the taste of the coffee and the flexibility and simplicity of use, the fact that this system malfunctions frequently, and with a variety of different issues, I can't in good conscience recommend it at the price. I can buy several lesser-featured coffee systems for the same price, although a Hamilton Beach or Cuisinart is likely to last much longer so I will not have to purchase several. To add, I've had about three other Ninja systems I had purchase for offices I've worked in as well. Not of them had had great longevity either. I'm just overall disappointed with the quality in manufacturing of these Ninja systems. Seems to be a short-winded, expensive novelty for the countertop. (I'd have given only one star, but it was good while it lasted).

Who doesnt love an insulated carafe?! They keep coffee warm, longer, yay! This unit does not come w/ an insulated carafe. The provided stainless pitcher succeeds only in accomplishing the exact opposite of an insulated carafe - it somehow makes coffee colder, quickly if not immediately. Ninja knows this - continuing to call it an insulated carafe is insincere, if not fraudulent. Sad to see a brand I really like(d) make such a weird, ‘digging our heels in’ choice to mislead. As someone who was duped, my advice is: Pour 1 cup & drink immediately. Plan to microwave all remaining coffee, including any remaining in the 1st cup you poured, if you didn’t drink it all immediately as instructed.

Really good coffee maker and I got it a great price at Best Buy

Love this maker have yet to use the milk frother but good quality so far love the fact that the carafe is not glass one less stress of it breaking overall

Boiling water function is not hot enough. Coffee maker with thermal carafe doesn't keep coffee warm for long. Shape of carafe leads to coffee on the counter when you pour so do it over the sink!

I was look for a replacement for my large Keurig and this one does everything and then some. I could not be happy.

It was great at the beginning but then it started pushing out coffee fast towards the end of the cup and it splatters everywhere. Idk if its a bad unit or not.

It’s a nice all in one machine. I like the hot water dispenser. The stainless carafe is a lot better than the glass one. No burnt coffee and it keeps the coffee hot for a while. Only downside, it brews a little slow.

I've given this product an 'excellent' just by looking at the product and having the salesman explain it to me. This was purchased as a gift so I will have to ask the recipient for their input.

We love this and use it every day! K-cups and full pot of coffee taste great. Love the delay function for coffe to be ready when I get up.

Alrhough I wasnlt thrilled that this machine broke after just 3 years. I purchased 2 others to replace it amd ended up rebuting the same one.

The cafeteria is perfect in every aspect, but i really cannot hndertand why or how the lid of the jar doesn’t close at all. I have already done everything, but the cafe just stay hot for a maximum of 30min. I am sorry but this is ridiculos. There is no way of warn your coffee, you literally need to put hot water in the coffee to get the temperature back. I am returning the product exclusively for this reason, because if you dont mind to drink cold coffee, the cafeteria is amazing.

My wife loves this coffee maker. A lot cheaper than Starbucks.

Reusable pods are not compatible, a stupid thing but oh well, someone at Ninja thought limiting usefulness could be a selling feature? I guess? Worse than that, the clearance in the pod area is so restrictive that many of the pods I would like to use will not fit. It’s as if the k-cup people paid Ninja to make only the official k-cup pods fit well. As others mention, grounds often end up in the cup. The only reason this gets 2 instead of 1 star is that it makes a fairly strong cup of coffee once you figure out how to make non–k-cup brand pods fit (if you can).

GREAT PRODUCT. I LIKE THE ABILITY TO HAVE A VARIATY OF COFFEE MADE AT MY PREF. MY FAMILY ALSO LOVES TE OPTION TO MAKE TEA OR A FRAP BY JUST PRESSING A BUTTON. IT IS ALSO VERY COMPACT AND DOESNT TAKE UP MUCH SPACE

Nice to have an all-in-one solution, even if unnecessarily complex to change options. Thumbs down to no permanent filter being included and currently unavailable for purchase. Dispenser isn’t centered with mug platform, so expect a couple accidents at first