Customer Ratings & Reviews
- Model:
- CFP305
- |
- SKU:
- 11954873
Customer reviews
Rating 4.6 out of 5 stars with 2021 reviews
(2,021 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
Great to have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! We use it just for hot water most of the time.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 1 out of 5 stars
Power shuts off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally 1 month past the warranty expiration date, it will not brew. Every time you start the brew process, the power shuts off.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Mike,
Thank you for your feedback. We’re disappointed to hear that your DualBrew Pro stopped brewing and is powering off during the brew cycle, especially so close to the end of the warranty period. This isn’t our usual standard. We understand how frustrating this must be, and we’d appreciate the opportunity to make this right. For further assistance and to ensure the unit is working as it should, please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We’d really like the opportunity to help.
Kind Regards,
Ninja Kitchen
Rated 5 out of 5 stars
best purchase to prove to your dad you're not a fa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get enough super golden crisp; it's got the crunch with punch YEAH!
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Best coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Bought it for to replace an old and worn out coffee maker. Couldn't ask for better brand or quality of machine.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
All-in-one barista!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, instructions are very clear, brews the coffee super fast! Does the frothing of the milk perfectly
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Ninja
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had read some not so good reviews but decided to purchase this coffee maker anyway. So far i am happy with this purchase.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 2 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works, but it’s not practical. complicated to switch between brewing, a pot and the pods
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello SeanB. Thank you for sharing your feedback. We’re glad to hear the machine works, but we’re sorry it feels complicated to switch between brewing options. Your input is valuable and helps us improve our design for better ease of use. If you’d like, our support team can provide tips to make the process simpler. You can contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. We appreciate your honesty and hope to make your experience better! Warm Regards, Ninja Kitchen.
- Pros mentioned:Design
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a nespresso machine. And I like using that for my coffee in the morning. I decided to buy this one because I wanted a different flavor and also because I can make coffee for more people. I have no complaints so far. Fits perfect on my kitchen. I need coffee everyday
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friend Rated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great coffee maker. We love the removable water for easy refilling, the many options for brewing and ease of use.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 4 out of 5 stars
Drips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even using the cutoff lever, coffee maker drips onto counter when pot is removed.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 4 out of 5 stars
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love froth thing and the ability to change sizes. 4 stars because the carafe doesn’t keep the coffee as hot as I would like.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this thing I do specialty coffees and teas on it the whisk is pretty nice to also I just love ninja
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Move over Keurig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister who loves coffee. Bought it over the Keurig because it offered more variety at a cheaper price.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Karate keeps coffee hot for hours. Awesome that you can use for regular ground coffee and k cups.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Makes my kcup individual cup coffee hot enough. Always had to micro my coffee after using my keurig machines.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this coffee maker, worth the money. Love the ability to make pod coffee.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 4 out of 5 stars
Frother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is the frother can be a bit messy. It just drips. Better to disassemble and rinse after each use. Other than that. I love it!
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 5 out of 5 stars
Ninja Coffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with my new Ninja Coffee Maker!!! My only complain is that this model doesn’t come with the glass pot.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friendRated 2 out of 5 stars
Great for awhile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffeemaker has amazing flexbility and worked great with all its features from full and partial brewed pots to k-cup travel mugs. The water reservoir is easy to use, the carafe doesnt leak or drip on pours, and the touchscreen is useful and intuitive. Unfortunately this experience was short-lived when it stopped working about 15 months in, 3 months after the warranty expired. The machine tries to brew, the brew light flashes once, and then shuts off. There are no error codes on the screen and no documentation for troubleshooting with Ninja or anywhere else online that I can find for this model. It’s now a $200 paperweight, and I’m disappointed that Ninja’s quality on this coffeemaker is no better than a $40 Coffeemate.
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
All In One
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite, so many different options to choose from!
This review is from Ninja - DualBrew PRO 12-Cup Specialty Coffee System with Thermal Carafe, K-Cup Compatible, Hot Water System & Frother - Black/Silver
I would recommend this to a friend











