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Customer Ratings & Reviews

$397.95

Customer reviews

Rating 4.6 out of 5 stars with 2035 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,035 reviews
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee maler the only thing i was bummed about was that you can not set a timer to start ur coffee in the morning For the price of this maker should be able to set s timer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee maker worth what you pay, especially on sale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    K cups blew through like hand grenade bombs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting a coffee machine to do both K cups and regular ground coffee, but one worked one didn’t I would not recommend this. It blew through my K cups, leaving grounds in almost every cup back to the store. It goes onto the next one, but I won’t buy a ninja.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there. Thank you for sharing your experience. We’re sorry to hear the coffee maker didn’t meet your expectations for brewing both K-Cups and ground coffee, and that you encountered issues with grounds in your cups; causing you to return. That’s not the experience we want for our customers. If you’d like, we can assist with recommending models better suited for dual brewing. Kindly reach out to us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen.

  • Rated 4 out of 5 stars

    Seems great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife whom loves coffee for Christmas .

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Coffee Maker Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Ninja Specialty Pro Coffee Maker! All of the different settings, functions, and delayed start have truly improved my coffee experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks the wife couldn't be happier with this Ninja. We've had a few other Keurigs and other brands and this one beats them all by far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the missus. She is very happy about all the functions it has. She makes her drink the way she likes and i get peace and quiet. A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The single side broke after a short period of time. The feature are nice but now I can’t used the single side

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your DualBrew. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all pumped up because I got a ninja products in my kitchen but this ninja product is really not that great and it doesn’t even keep my coffee warm. I don’t know if it’s defected or what’s going on but the warming plate does not turn on I will get rid of it, and I will not bring this back into my kitchen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken water tank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tank came broken, potentially through transit.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello TravisA. We’re so sorry to hear that your water tank arrived damaged. It sounds like this may have happened during transit, and we completely understand how frustrating that can be. Please reach out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; so we can arrange a replacement or find the best solution for you. Thank you for letting us know. We appreciate your patience and will work to resolve this quickly. Warm Regards, Ninja Kitchen.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. They LOVE it. They talk about how easy it is to use and that it does everything they could possibly want!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cuisinart is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first but then started leaking. The frother was good and the brewing was fine until it started to leak. Cheap plastic at a premium price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Ninja

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is the bomb. Works well for full pots, expressos and cappuccinos. We love it and have used for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this coffee maker when my keurig died. I love this machine. It has many features my older coffee maker didnt have

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Why is the coffee not hot and cools down quickly i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is the coffee not hot and cools down quickly in less than two hours because of the large quantity?

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    Convenient review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as convenient as my last system. Have to manually change out for single from pot brew. On a good note it is faster brewing.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Ninja - DualBrew PRO 12-Cup Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, makes good coffee , carafe keeps coffee ( not warm ) hot , me and my wife are happy with the purchase ,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great ninja product,i brew coffee,nake smoothies,cold brew,shakes,latte on this great product,its a great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods don’t work all the time. Very temperamental.large pots are fine.I don’t know if I would purchase again. Little disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Pretty but not practical

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and make coffee, but doesn’t keep it warm, so you have to make it and drink it or else is going to get cold.

    No, I would not recommend this to a friend