Customer Ratings & Reviews

Difficult to program. Only single cups are hot. Brewing pot into carafe cools quickly, nothing keeps it hot.

Brew coffee OK. Carafe leaks. Grounds get everywhere. Poor customer support from Ninja.

I bought this 12/2024. Nothing but regrets. Coffee in the thermal is lukewarm even after the secret setting fix. The pod adapter blew out and splashes water on the outside of the coffee cup. Lastly even with a full charge of water it just make 3/4 of a pot if that. Perhaps I got a lemon. Will try to see if there is any warranty left if not will buy a different brand.

Ive used ninja products for the last several years. The system is easy to use and fun.

This a a great all around coffee maker. My kids love to make hot chocolate with it.

It's a coffee maker that works well. Bought as gift for Mrs…happy wife.. happy life

Love the coffee. Have tried all the modes and the pods and can brew coffee like barista at home.

Purchased this as a gift for our daughter - like the fact you can do single cups or a whole pot!

It has no hot plate because it comes with a thermal carafe So you can’t use the glass carafe if you want to, disappointing.

A wonderful stress-free morning start, excellent quality and easy to use.

We love our new Ninja DualBrew coffee maker. We use Keurig pods for daily coffee and it brews fast and deliciously strong! And when we use the carafe when we have guests, we were surprised how the coffee was just as rich-tasting, and stayed warm in the metal carafe for hours. I wanted to have 2 options in 1 machine to save on counter space. This was/is the perfect solution!

I am so aggravated as I did a lot of research before buying. I went with this model because of the "wonderful" carafe that would keep the coffee hot for many hours. I only need it to keep it hot for a couple hours and it doesn't even do that so it is useless.

Best coffee maker I bought thus far. I recommend for any coffee drinker.

Easy to use. Multiple settings for mug size. Carafe keeps coffee hot.

Works perfect for me no coffee grinds makes a good strong cup of joe.

The unit operates as advertised, however the carafe does not maintain heated coffee as expected. This was after heating water close to boiling in the microwave and warming the carafe with that. I'll be using the individual cup settings 90% of the time. Would like to see a better quality carafe included. As I like hot coffee in larger portions than one cup, I will not recommend this for purchase.

Excellent!! This machine makes a good iced coffee and excellent late

Thermos does not keep the coffee hot for long otherwise it’s and ok coffeemaker

Works great whether you want a single cup or a ehole pot of coffee

Does not brew very hot and the carafe does not keep it hot AT ALL. I could live with that. However, cannot brew pods (plastic k-cups from Sam's Club) without getting ALL the grounds brewed into it, And after owning it for about 3 months now it brews grounds into pots of coffee too. Using the correct filters and correct amount of standard coffee so ZERO reason to do this, HATE this pot--BUYER beware!