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Customer Ratings & Reviews

$397.95

Customer reviews

Rating 4.6 out of 5 stars with 2035 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,035 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Versatile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for our daughter - like the fact you can do single cups or a whole pot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No hot plate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has no hot plate because it comes with a thermal carafe So you can’t use the glass carafe if you want to, disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    coffee with a smile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful stress-free morning start, excellent quality and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-in-1 Excellent Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Ninja DualBrew coffee maker. We use Keurig pods for daily coffee and it brews fast and deliciously strong! And when we use the carafe when we have guests, we were surprised how the coffee was just as rich-tasting, and stayed warm in the metal carafe for hours. I wanted to have 2 options in 1 machine to save on counter space. This was/is the perfect solution!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glad I got it on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 12/2024. Nothing but regrets. Coffee in the thermal is lukewarm even after the secret setting fix. The pod adapter blew out and splashes water on the outside of the coffee cup. Lastly even with a full charge of water it just make 3/4 of a pot if that. Perhaps I got a lemon. Will try to see if there is any warranty left if not will buy a different brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your thoughts! We regret to hear about the issues you’ve had with your Ninja DualBrew. We will ensure your feedback reaches the right teams to help us prevent this from happening again. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you!

      Kind regards,
      Ninja Kitchen

  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Carafe Does Not Keep Coffee Hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so aggravated as I did a lot of research before buying. I went with this model because of the "wonderful" carafe that would keep the coffee hot for many hours. I only need it to keep it hot for a couple hours and it doesn't even do that so it is useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I bought thus far. I recommend for any coffee drinker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Multiple settings for mug size. Carafe keeps coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me no coffee grinds makes a good strong cup of joe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee good, but carafe lacking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit operates as advertised, however the carafe does not maintain heated coffee as expected. This was after heating water close to boiling in the microwave and warming the carafe with that. I'll be using the individual cup settings 90% of the time. Would like to see a better quality carafe included. As I like hot coffee in larger portions than one cup, I will not recommend this for purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! This machine makes a good iced coffee and excellent late

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Ok coffemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermos does not keep the coffee hot for long otherwise it’s and ok coffeemaker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great whether you want a single cup or a ehole pot of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product - creates tasty coffee in such a convenient way!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine thank you ninja coffee maker i will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Solid coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine I ever used. The froth machine is excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ninja coffee maker dual brew pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be very honest For the price I paid this was one of the worse purchases I ever made, I am a coffee lover and drinker. More than 10 cups a Day Paid $199 to replace a working Ninja espresso/coffee maker But like the fact that I could also get hot water for tee Well, don't buy it Coffee doesn't come out hot and don't even think that the boiling water button will give you boiling water I do not consider that temperature hot, just a bit more than warm I set it up after the return time frame so couldn't return it. So please don't buy it, not for that price a 20 years old coffee maker will be better than this and for $15 dollars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition - especially for the tea drinkers in family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty decent coffee machine so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work just fine. I haven't had a chance to try all the features

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Some like it hot! This one brews "warm" at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design was great with lots of options for hot water and frothing. Liked the ability to change water reservoir to side and back. No problem finding a reusable filter. However, I think Ninja should include one. I never experienced coffee ground overflow, as mentioned by some reviewers. I liked options to insert Pod attachment for single brew on same platform as full pot. And thermal caraf saved energy by not needing a warmer remaining on. I am very dissappinted in the brewed coffee temperature. Both the caraf and Pods brewed warm but not hot coffee. Immediately brewed drink temperature was not as hot as I'd like. So, the caraf did cool quickly, as the brewed coffee was not that hot to begin with. I am returning this coffee maker, as I prefer my coffee quite hot. I would not recommend this Ninja coffee maker if you desire hot coffee.

    No, I would not recommend this to a friend