Customer Ratings & Reviews
- Model:
- CFP305
- |
- SKU:
- 6471084
Customer reviews
Rating 4.6 out of 5 stars with 2029 reviews
(2,029 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very poorly designed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an engineer, I must say this is a very poor design. 1. k-pod stopped working in less than a year. 2. The hot water that flows out of a the cup is not centered and splatters hot water outside of the cup. 3. If you are boiling water beware of being burned. 4. You need to be an engineer just to take this thing apart to clean it. What a nightmare! Overall, a very disappointing purchase for the money. Would not buy this product or brand again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Back to Keurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I'd read the other 1 star reviews. We have one older Ninja and love it. We got this as a backup. Out the gate it didn't work right with the K-cup. Seemed easy enough to set up but when I pressed the button to start, a few drops of coffee came out and then nothing. On the third or fourth try it came out with a vengeance. Water and coffee splattered everywhere. Loved this brand until this experience.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
COLD COFFE OR JUST TO DRINK 1 CUP IN THE MOMENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BAD.... THE COFFEE ALWAYS IS COLD, YOU HAVE TO USE THE MICROWAVE TO REHEAT THE COFFEE MANY TIMES.
No, I would not recommend this to a friend - Cons mentioned:Temperature control
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly did not meet expectations. Coffee is never hot enough and it’s not single serve friendly. It also takes a long time to brew.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Defective coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item. I did not work properly. I brought it back to the store for refund. They refused the return after only 3 weeks even though The item was defective. You can bet that I will tell everyone I know about this experience unless my money is refunded.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your DualBrew. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into your warranty options for you.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Hagi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very expensive but doesn’t do anything . Also the silver logo for Ninja marked came off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 3 months of use. Don’t waste your money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Sarah,
Thanks for sharing your review.
We're sorry to know that your Ninja Coffee Maker stopped working after 3 months of use. We understand your disappointment, especially as it has been used for a short period of time. Please reach out to our team by phone at 1-800-365-0135; we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need the specifications in Spanish and a clear video of how to use it to fall in love with her
I would recommend this to a friendRated 1 out of 5 stars
After three years we we are stuck on “clean”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will no longer brew coffeee. It wants us to clean it but we have run cleaning solution through it many times and it still wont fix itself
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help you. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen