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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1994 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,994 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Love the Ninja, had some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I love this Ninja - DualBrew Pro, however, we have gone through two of them in a very short time frame. The first one lasted about a year & 1/2 and the second one lasted 7 months! Both of them had the same issue, pump issue. It was also only when using a k-cup that the pump did not work. If you wanted 12 oz cup of coffee, you got only 4 oz. When making a carafe, it worked just fine. This is our third try but we love it so much it's worth it. Makes a beautiful cup of coffee, smooth, easy to use, love the options of using an actual k-cup, using ground coffee in a pod, frothier, and cold brew. Great machine, just hope the 3rd time is a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Greeat coffee Maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker covers it all and pretty well. Quick convenient K pods, Fast thermo carafe, 1/2 pot, 3/4 pot... They seem to have thought of just about everything. I set it up to come on in the morning. I have not used the frother yet, but I am sure it will be fine. It is easy to clean. It does not take up much room on the countertop. Still waiting for the permanent filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother, Overall performance

    Rated 5 out of 5 stars

    Perfect for different brew styles!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this machine for over a year and it still works fantastically. I tend to use the kcups while my family brews traditionally and it's really easy to go between the two modes! I love the frother on the side, very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker! It has a great design; the pod holder snaps on and off easily: ground coffee is very easy to brew and tastes great: the coffeemaker beeps when brewing is complete and has a drip stop fail-safe - all in all, I am very happy that I bought this. The only downside is that there is not a “ keep warm “ feature; if that was included, I would have given this 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 3 out of 5 stars

    Ninja !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Coffee maker its self is very good and works well. The display is easy to use and easy to read. The whole unit is very easy to take apart and clean. The problems start with the carafe. I cannot seem to get it to pour without getting all over. Everything on this coffee maker is very good except the carafe.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi There,
      Thank you for taking the time to share your feedback. We’re happy to hear you’re enjoying the performance and ease of use of your CFP305 Ninja DualBrew PRO 12-Cup Specialty Coffee System, but we’re sorry to learn about the difficulties you’ve experienced with the carafe. That’s certainly not the experience we want for our customers. Your feedback helps us improve future designs and performance, and we truly appreciate you bringing this to our attention. We’d love the opportunity to assist and make sure everything is working as it should. Please call our support team at 1-800-365-0135, Mon – Fri 9 a.m. — 9 p.m. ET | Sat 9 a.m. — 6 p.m. ET, and we’ll be happy to help.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile, Easy to Use, & Great Taste - Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to come across this coffee maker which does nearly everything, nicely. I've had the Keurig Rivo, traditional coffee makers, espresso machines, and even stove top espresso pots in the past. This machine is so versatile it replaces everything, excep it does Not heat the milk (but it does froth beautifully). It alos has the extra feature of having hot or boiled water. It took me a few minutes to figure out how it fits together, because I'm just not naturally good at putting things together, but it really is so easy once you figure it out. It is tall, and just fit under the kitchen cabinets. The footprint is relatively small because you can swing the frother into place. I love my coffee, all day long, and am so excited to have a machine that does everything, very hot, and great taste.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee by the cup or pot! Easy to use, coffee is good. Thermos pot keeps coffee warm without a burner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically picked this one for the thermal carafe. All the negative reviews I read were based on the fact that it did not have a warming plate. That's why I picked this one!! Due to some medical problems I've had some memory issues and I didn't want to remember if I turned off the coffee, if it's still had any liquid in it or not... The bonus was the water dispenser for oatmeal, hot tea, or a cup of noodles, etc... The only reason I'm not giving it five stars is I can't find the right reusable K-Cup so I can fill my own coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got rid of our Kuerig and wanted the option to have the carafe or single serve. This thing makes great coffee, takes up less space, and has way more features than our old coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ninja coffee maker. I loved my first one (also bought at Best Buy) from the first pot and this one continues my satisfaction with Ninja products. I used my prior maker for 10 years and only replaced it because the holder for the basket warped from heat and was hard to close completely. It otherwise made the same great cup of coffee as it first did. I prefer a metal carafe, which both of these have and keep the coffee hot (but not burned tasting) for quite a while. Full disclosure: I have a great espresso maker and so do not use the frother, but have used the k-cup insert and was just as happy with my single brew. I highly recommend this Ninja brewer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good and. Perfect. Easy to uses and the app So East

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down THE BEST coffee maker I have ever had! Looks so fancy but very user friendly! Uses pods or ground coffee and both are brewed to perfection! LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee maker that we’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our Keurig caffe that simply died on us, and it is the best coffee maker that I have ever used! It’s simple, the carafe keeps the coffee hot for a long time, The k-cup has three puncture point instead of the traditional single which seems to hence the flavor (could be my imagination also lol). With a larger water tank, and less real estate then our previous one it’s simply amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well...switching between K-Cup and Carafe is annoying...but overall its a decent coffee maker...maybe a little expensive for what you get...hopefully it will last longer than the other major K-Cup coffee maker that breaks every 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Frother, Overall performance

    Rated 5 out of 5 stars

    Best Kcup Duo Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to this from the comparable Keurig KDuo plus and the ninja dual brew absolutely wins! Only thing I wish it had was a heating element for the Carafe instead of it just being a thermal pot. Love that you can change the location of the water tank to the back instead of the side! Also has a fold down shelf for a standard coffee cup, so the coffee doesn’t splash everywhere. Frother is great, although I don’t use it much. Pot keeps coffee hot for about 4 hours before cooling down. Keep in mind that the ninja does not use the same reusable Kcups as the Keurig, and ninja does not make them, so it’s gotta be a 3rd party purchase, I recommend Aieve on Amazon, $15 for a 4 pack. ALSO DOES NOT come with a metal reusable coffee filter! AIEVE also sells good ones on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja's Kick Butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. NINJA's kick butt. Love their products. They do a better job than other companies. I am not a coffee drinker but my son is. He LOVES this thing. Say's he makes gourmet drinks at home now for pennies on the dollar

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Obsessed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with this coffee pot. At 60+ years old, I can; without hesitation; say that this is the best drip coffee maker I have ever owned. The quality and functionality of this machine strikes the pefect balance between having a full pot of coffee stay warm throughout the day while satisfying cravings for smaller more exotic cups via the K-cup option in the evening. You can stop looking and feel confident you've made the right choice when selecting the Ninja -DualBrew. The price is well worth what you'll receive.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine ! Very smart for space saving and makes good coffee ! Pretty easy to use and many versatile options like two places to put the water tank and the frother. So far Im pretty happy!

    I would recommend this to a friend
  • Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Great product, bad delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, but it doesnt comes with the permanent filter and the delivery was not good, the box was nearly destroyed, fortunately it seems that the product doesnt suffer any damage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Switch to NINJA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic coffee maker. Gets hotter than my old Keurig with the hottest setting. Quicker and easier to clean. I was skeptical about k cups other than in a Keurig but I’m glad I made the switch. Works great and no problems so far!

    I would recommend this to a friend