Customer Ratings & Reviews

We love this DualBrew coffee system by NINJA. We previously had a similar system from Cuisineart and it was fine until it just started exploding our K-pods. Quickly bought this Ninja system, and while I haven't tried all of the different types of brews that it can do, so far we're really impressed. It brews "by the cup" very quickly. The system is more compact on my counter than our previous unit. The adjustable "stand" where you put your cup OR thermos OR 12-cup pot is really nice .... that's the "compact" part that we really like. The tank holds more water than previous system.

Easy to use. Love the options on this item, make one cup or one pot. We love the built in frother.

Upgraded my old ninja brewer for this one. I love the caraf and how hot my coffee stays. My husband brews a large pot and I can go back and get more hours after and it is still hot. When brewing hot water vs coffee, there is a dial that must be turned to select between the 2. There is also a way to stop the flow so when I don't want to wait, I can stop the flow, grab my coffee and turn it back to dispense into the caraf. The frother works great. I like the ability to change the water holder from back to side depending on how I want it set up.

Amazing product. Easy to set up and operate. Makes a pot of coffee in record time. The ability to make a pot or just a cup is very convenient.

Good coffee maker. I love all the ways to make your favorite drink.

Love this coffee maker, The ability to make my favorite cup of coffee or make a carafe when more than one cup is required is great. To change from making coffee via a filter to inserting the adapter for pods is a function we enjoy when guests in our home make their own cup !!

Great cup of coffee all the time. Easy to clean, and easy to make!! I’ll recommended

Satisfied with this coffee maker purchase. Even with all the extra lights, knobs, and buttons I am finding it easy enough to operate. One thought for the engineers, flare the receiver base for ease of water dispenser return.

I bought this to replace a Keurig machine I had for about 5 years. This machine is amazing! It does everything it should do, except grind the beans.

You can make all sorts of coffees in here. Best purchase ever.

Works great and customer service really attended to me

Ninja- DualBrew Pro is great, the Versatility and all the functions made it one of the best.

This was primarily purchased because I wanted to make low/sugar free cappuccinos at home for my wife. Unfortunately the milk frother is virtually useless. Regardless of what kind of milk or how long I froth it it really doesn't do anything to the coffee. I even tried frothing the creamer, to no avail. Still it has a multitude of features like the ability to brew single pods all the way up to a full carafe and everything in between at multiple brew concentrates. It can also do iced coffee and can be used just for hot water for hot chocolate and whatnot. It does brew a much better cup of coffee than the Keurig it replaces though. Overall I'm happy and I haven't totally given up on making a "cappy" at home but that part has been a letdown thus far.

We had a Ninja Coffee Bar several years ago, but when that broke we replaced it with a Keurig because I wanted something that would brew K-Cups as well as a pot of coffee and Ninja did not have something similar available at the time. When I saw this option, I knew that I wanted to upgrade. This system is far superior to the Keurig K-Duo. The flavor of the coffee is drastically better. I greatly appreciate being able to brew any size using ground coffee as the Keurig only allows you to brew multiple cups with grounds unless you have an adapter (which is very difficult to install). The specialty coffee function has become of a favorite of everyone in my house. I use 2 scoops of an espresso style ground coffee and brew the specialty coffee setting over ice for a perfect iced latte. I haven't perfected using the specialty setting for a hot latte yet as I like my hot coffee super hot and even with pre-warming the milk, it isn't hot enough for me. That isn't a fault of the machine, but rather something that I need to continue to fine tune. The setting for hot water is very useful. I used to use my Keurig for hot water, but often I would forget that there was an old pod in the machine and accidently brew hot water for tea or cocoa and end up with coffee flavor. The separate dispenser for hot water means I never have to worry about coffee flavor in my tea, cocoa, oatmeal, or noodle cups. There are 2 heat settings for the hot water function, hot and boil. I find the hot water setting best for cocoa or for delicate herbal teas. I am a fan of very hot black teas and the boil setting is perfect for that. The only thing that I preferred about the Keurig was that the plate that the cup/carafe sits on would actually hold about 12oz of liquid in case you forgot to put your cup/carafe in the machine before brewing. This has happened several times in my household and it made clean up much easier. I am dreading the day when this happens with the Ninja and I have coffee/water all over my kitchen. Also the same tray was great for catching the last couple of drips of coffee. I love this coffee maker. If it had a drip tray and someway to actually steam milk it would be my dream.

Love the Ninja dual brew system It is very easy to use. It takes the place of two appliances so takes much less room on your kitchen counter.

This is the best coffee machine I used till date, the best part of it is ease of use and how slim the size is, cleaning the milk frother is so easy.

We really enjoy this coffee pot. Its easy to switch between the regular carafe and k cup attatchments and the clock/delay timer is very easy to use. We have only had one issue where the stainless steel carafe gets water stuck between the seams. Sometimes when it gets hot the water that was trapped will bubble between the seams. We contacted customer support about the issue and they sent us a replacement but it has the same issue. Follow the instructions and do not soak it in the sink, or put in the dishwasher.

Amazing coffee maker! We had an old Mr Coffee maker, and while it still works, it was definitely showing its age. Plus, we were wasting so much coffee when I’d make a full pot and not drink it all. Thankfully, this one can do all sorts of coffee amounts (including travel mugs, which is AMAZING) as well as K-cups. And it has a little frother attachment, which is pretty basic but totally fun to play with!

This was an early birthday present for my son. He wanted something that combined his coffee maker and Keurig machines into 1 which also took up less counter space. He loves this machine. It heats up instantly, offers both use of grounds and K-pods and even has a frother included for those specialty drinks. The water container can be moved from side to rear to take up even less space. It tells you what it is does at any given time including when it needs to be cleaned. I would recommend it to anyone looking for a combo of 2 machines but has limited space.

I don’t drink coffee but my wife loves this unit and says it tastes better than all the others units she’s had. This is probably the 4th or 5th ninja coffee system we’ve had in the lady couple years. They’ve all worked great we just use them a ton and I like buying her new things… She also loves the hot water feature for her tea and that it doesn’t go through the coffee basket so tea tastes great.