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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,029 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Very satisfied with the coffe maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brewer I love it very easy to use and keep clean, coffe don't come out super hot but hot enough if you run a cycle with no coffe just water the 2nd one comes out very hot so I recommend doing that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great coffee pot, the carafe could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this coffee pot. Its easy to switch between the regular carafe and k cup attatchments and the clock/delay timer is very easy to use. We have only had one issue where the stainless steel carafe gets water stuck between the seams. Sometimes when it gets hot the water that was trapped will bubble between the seams. We contacted customer support about the issue and they sent us a replacement but it has the same issue. Follow the instructions and do not soak it in the sink, or put in the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is soooooo cool great desing, perfect for small places and coffee taste really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another NINJA hit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja makes great equipment and this coffee machine is another hit. The quality is excellent and having a dedicated hot water spout so my tea doesn't taste like old coffee is a major deal. The k cup function is a little tricky for starters but it works well and we very seldom use k cups anyhow

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine I’ve had. Easy, programable, fast and does not take a lot of space. Just make sure to have your pot in place, it does not have a sensor and can spill.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Wish I would have purchased this sooner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is wonderful. It heats up quickly and the frother is a bonus. I no longer go out to buy coffee. The only thing I wish it had was a removable tray to catch drips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new coffee machine! I’m thinking I’ll purchase another like it for another residence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes great coffee quickly but could be hotter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have 5 stars if the coffee brewed hotter & the thermal carafe held heat longer. It’s frustrating to have to preheat both your cups & the carafe. It brews very quickly & I was able to clear a lot of clutter off of my counter. I love it, but I think I may’ve preferred the one with the glass carafe & heating element.Perhaps it would be better if it had an option to adjust the brew temperature, like it does for boiling/hot water. I separately purchased a reusable k-cup pod filter which doesn’t fit & I later realized I don’t need because individual cups can be brewed through the regular cone filter. For those who prefer not to play with paper filters, I do recommend buying a reusable cone filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is by far better then any keurig. Super simple to use, more options and features and is super simple to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MicheleCp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easiness of this multi tasking coffee maker. Excellent brews. Full coffee flavor. Compact, easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to Brew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15yrs of brewing I never thought we'd leave the Keurig brand, but this is a family-favorite of small appliances. I love my Shark products so I thought I'd branch out and try this for our new home. It has something for everyone and naturally, the kids had it figured out in no time. They like the dedicated hot water spout for their tea and oatmeal. I like that we aren't limited to pods and can brew a carafe, which actually stayed hot overnight! We haven't tried the frother yet, but I know it'll be fun on occasions. I'd highly recommend this system if you're in the market for something new and not wanting to spend too much.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Perfect coffee pot for all our needs!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker! We had an old Mr Coffee maker, and while it still works, it was definitely showing its age. Plus, we were wasting so much coffee when I’d make a full pot and not drink it all. Thankfully, this one can do all sorts of coffee amounts (including travel mugs, which is AMAZING) as well as K-cups. And it has a little frother attachment, which is pretty basic but totally fun to play with!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker isnt as sensitive with water as the keurigs. I did have an issue with the first ninja model that I purchaced, the pod lid would fail to close after about one month. So I returned and gave this model one more try. The functiallity of the model is ideal being able to make a pot of coffee when company is present is great, instead of people having to wait 5+ minutes on everyone else one cup at a time. The coffee maker also make hotter coffee than the keurig.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker, The ability to make my favorite cup of coffee or make a carafe when more than one cup is required is great. To change from making coffee via a filter to inserting the adapter for pods is a function we enjoy when guests in our home make their own cup !!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great combo unit! Awesome hot water for tea!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t drink coffee but my wife loves this unit and says it tastes better than all the others units she’s had. This is probably the 4th or 5th ninja coffee system we’ve had in the lady couple years. They’ve all worked great we just use them a ton and I like buying her new things… She also loves the hot water feature for her tea and that it doesn’t go through the coffee basket so tea tastes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ninja coffee maker and it came in very useful for the holidays having the ability to make a pot of coffee and the convenience of only making 1 cup when needed. I would recommend this system to anyone with a big family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee brewer I ever owned, very nice set up, easy to use and has a ton of customizations you can use. Seriously if you want a great coffee machine this is what you want

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Can’t go wrong with Ninja!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best coffee maker I have ever bought! Makes great coffee and can make different types of it. Very ease to use and provides great taste for coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Another Ninja Winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker, dual brew modes are great reservoir size is a winner. Only drawback keeping it from 5 stars is that the coffee isn’t brewed hot enough for coffee in anything but a yeti mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! I love the built in steamer and it is easy to change from pods to grounds. I also love that if needed, I can make a pot of coffee with ease!

    I would recommend this to a friend