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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,029 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love my NInja brew system!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee tastes like coffee not like plastic. I bought mine and loved it then bought 2 more for my grown up kids and tjey love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Share cup of joe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier my morning and all day best friend we are inseparable!!! This machine is a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee tastes great and the carafe keeps it warm for quite a while without over cooking it. However, it is a constant battle to keep the grounds from overflowing the basket. If the water heated a little slower this wouldn't be a problem.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mike,

      Thank you for your feedback on the Ninja DualBrew Pro Specialty Coffee System. We're glad to hear you're enjoying the taste of the coffee and the thermal carafe’s ability to keep it warm without overheating. At the same time, we understand how frustrating it can be to deal with grounds overflowing from the basket.

      We appreciate you pointing out the potential cause related to water flow. This is valuable input that we’ll be sure to share with our product team as we continue refining our designs. If you'd like help troubleshooting or adjusting your brewing setup to minimize overflow, please feel free to contact our Ninja Customer Support team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Frother

    Rated 5 out of 5 stars

    Best coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delicous hot coffee,up to 47 oz.Milk foaming is great,who needs starbucks?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this coffee maker. It’s easy to use and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Have been a ninja coffee bar customer for 10.years. Only thing to note is the frother is not a steamer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Good if you are happy with only one year os usage.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker, so convenient, and really nice design for small or bigger space. but, make sure you buy extended warranty, most of this brand coffee makers fails after one year of use. I don't understand why.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for your feedback on the Ninja DualBrew Pro Specialty Coffee System. We’re glad to hear you’re enjoying its convenience and design flexibility for different spaces.

      We understand your concern about long-term durability and truly appreciate your honesty. Our coffee makers are designed for consistent performance, and your comments will be shared with our product team as we continue to enhance quality and reliability over time.

      If you ever need support or have questions about care or maintenance to help extend the life of your unit, feel free to contact us at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best machines I got the rich coffee mode is great and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, cappuccino. Easy to use for a full 12 cup or single K cup .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent coffee machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee machine I’ve ever purchased. I always bought keurig and every year I would need a new one. This machine is easy to use. Easy to clean. Has many options for different brews. I love it. You can use pods or ground.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good. Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it foe our office and we are very happy with the result. Makes great coffee. Even the most demanding coffee lovers will appreciate the capabilities of this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Rocks!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , we have not used the carafe yet but love this coffe maker. Almost all my small appliances are Ninja brand. My husband loves the k-cup thing for coffee and i used the basket part to make iced tea. Will definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    My Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new coffee maker both the craft and the pod coffee maker side are quick in making coffee but the craft doesn't keep your coffee hot long enough; and the frothier makes your coffee real smooth and silky. Yes I would recommend this coffee maker to every one that enjoys coffee!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was excellent for what we needed it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the convenience of pod coffee. I like the taste of pour-over type coffee. Hence we went with the Ninja duo to get a little bit of both. This machine serves both of our wants/needs when it comes to coffee. For the most part, during the week, we use the "delay" feature to program our morning brew, and we both drink from the same brew. On the weekends when I sleep in later, my hubby uses a pod, and I make more coffee when I wake up. I also love the frother attachment. The taste of the coffee is superb -- much better than other drip coffee makers that we have. The quality of coffee taste is similar to that which I would get from a slow pour or a french press without the headache. A major con for this machine is that no reusable pod is compatible with the pod adapter. We tried several different types and even tried to modify the standard/universal reusable pod without success. Since we don't use the pod adapter often, we don't mind using pre-filled pods, but we would rather have something reusable to save on waste and expense. A less offensive con is that the metal carafe version of the duo does not have the "smart" heated plate option. Thus, the coffee does not stay warm for much more than an hour. Our only other issue was that finding a reusable filter for the main coffee holder was nearly impossible. None of the #4 metal filters will fit this, and the Ninja brand has been out of stock since we purchased the machine. We did find reusable cloth filters that work just fine, and I actually prefer those now that we have been using them.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Wonderful Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The taste is amazing and it is very easy to use. My entire family loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was like what did I do seemed really hard to use but it’s actually really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very versatile. Works well for various brewing methods

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding flexibility. Filter and grounds for 1 to 12 cups or k cup. Machine is smart and helps with getting correct setting. Hot water dispenser measures as little as 2 oz. Easyfill waster reservoir. Thermal carafe. Plus more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker makes a full pot or a cup at a time! The thermal Carafe keeps the coffee hot for awhile! We love it!

    I would recommend this to a friend