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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best duel coffee pot around.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee pot for duel functionality. Love that I can still use k cups or make a pot of coffee. My wife loves the frother function a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Brew Station!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brew station I have ever purchased! I use it primarily for the single cup servings, but I've tried the other functions and am very pleased,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee maker I have not had any problems since I bought it. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Sweet item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, delicious brews, lots of options for what to make

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Coffee Maker with Unique Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a huge coffee person but I enjoy an occasional cappuccino or hot chocolate so I decided to buy this product. I’ve only ever used it’s K-Cup functionality so far but having the option to use coffee beans is nice, especially when I get exotic blends from travel. The water tank can be positioned either on the side or behind the machine so that makes it easy to find somewhere to put it in the kitchen. The detachable milk frother works as intended but cleaning it up is a bit of a pain; I think getting a separate handheld one would have been better. Overall, I’m satisfied with the machine but I’d wait to buy it on sale rather than pay full-price. And if you don’t intend to use it for anything other than K-cups you may be better off getting a different product at a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Excellent machine. I recommend 100% Is easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker i have ever owned. Simple to use

    I would recommend this to a friend
  • Cons mentioned:
    Filter
    Best Buy Employee

    Rated 5 out of 5 stars

    Ninja

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like this coffee machine. The only thing I don’t like us to put filters in there the filter for it should’ve been filtered already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great all in one coffee station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She absolutely loves it. There is a slight learning curve getting your flavors down. But the machine works as advertised and she loved the included milk frother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, works pretty good and easy to use.!

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Great Coffee Maker with Great Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this machine is amazing. I do wish it has a hot plate to keep the coffee warm, but that didn't make or break anything. I love the built-in frother on the side so I can have my creamy goodness on top of my coffee. It's like love in a cup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brews coffee pretty quick and you don't have to wait for hot water, it seems to boil it instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Versatile Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying how many options this maker provides. My only complaint is not having a hot plate for the carafe. The Carafe being insulated, helps keep the coffee warm but not hot. Otherwise this is a solid machine

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good and the price is reasonable. You can use it for a single-serve coffee or via the thermal carafe for brewing multiple cups. A special feature is the attached frother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, I love the hot water option, use it often for tea. The size of it makes it easy to store and it doesn’t take up too much space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an outstanding job and and also worked spectacular

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes great coffee and has different cup sizes to choose from. We use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for coffee lovers!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the functionality of this product. There are so many options, it's perfect for multiple people with different requests.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ninja Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box that the coffee maker was shipped in was destroyed. I would recommend shipping it in a more heavy duty box to protect the product but also conceal what was in the box because it was a gift I did not like that my family could see what I ordered.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Joe,

      Thank you for taking the time to share this feedback. We understand how disappointing it can be to receive a gift in damaged packaging, especially when the contents are visible and meant to be a surprise. While shipping and delivery are handled by the retailer, your comments about sturdier packaging and better concealment are important to us. We’ll be sure to share this feedback with our team so it can be reviewed as we continue working to improve packaging standards and the overall gifting experience. We appreciate you bringing this to our attention.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this coffee maker for about a month now and love it. We have made coffee using the pod and making a pot of coffee as well. The stainless steel coffee pot keeps coffee hot for a long time.

    I would recommend this to a friend