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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend it getting great use of it Was a major hit doing Thanksgiving

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for your coffee with just one device. This is just amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    K-Cup Splatter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use K-Cups almost daily and this machine splatters coffee all over the machine and counter near the machine. We have cleaned it over and over which never corrects the issue. The coffee stream goes all over the place like your thumb on a water hose. For $200 I expected a better machine and is why I spent more to get a Ninja. All other features work great but only used occasionally. Our past Keurig machines have never splattered coffee while making coffee.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there. Thank you for sharing your experience. We’re glad to hear you enjoy most of the features, but we’re truly sorry about the splattering issue when using K-Cups. That’s definitely not what we want for our customers, especially after investing in a premium machine. Please reach out to our Ninja Customer Care team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; and we’ll work with you to troubleshoot or arrange a solution. Warm Regards, Ninja Kitchen.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this coffee maker. It does everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Wicked Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things rocks> Makes perfect coffee using any of the methods available! Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja makes great product and this is just another great product. Very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect cup of Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup of coffee every brew. Many different options for strength

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all , I like it a lot , it’s simple , easy to use and fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super fast & brews our coffee bold. Lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this coffee maker! It gives her a lot of options! It’s easy to use!! She loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee maker that does it all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile and makes great coffee, too. Love the stainless steel carafe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. K cup can be messy though. Easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Addition to our Kitchen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 I never thought that I would use this product multiple time throughout the day. A modern must have!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the versatility of this unit! Would definitely buy as a gift for someone!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine I’ve had! It combines all the coffee machines I have into one & it looks so sleek. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product for coffee lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is one of the best coffee maker I have ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fast for both water and coffee. Much better quality than others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we paid for, lots of fun to do different things on it. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    No Warming feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, its look, and how compact it is. However, it doesn't have a warming feature. The coffee in the carafe only stays warm for a short time. We are returning and getting the other model that has the glass pot and warmer feature.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Thermal carafe model. It doesn't have a warming plate because the heat would be damaging to the thermal carafe over time. We hope you enjoy the glass carafe model!
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one dream machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual coffee function and extra special latte functions! All in one dream machine!!! Gave two for Christmas!

    I would recommend this to a friend