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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,992 reviews
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Great drip coffee messy pod coffee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee but when using the pods or spews it out and steam goes out of the top a lot. Had to move far from cabinets so it doesn't warp them.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your coffee system. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes perfect coffee. Only downside, reusable coffee filter should be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this daily for his coffee and I love having instant hot water for my oatmeal and tea!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Exceeds expectations. Make coffee and teas and all delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I’ll never go back to a Keurig. I’ve been missing out all this time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!!!! This is one of my best appliance. It works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is fantastic. I was a little bit skeptical because we have always had a Keurig. Our most recent Keurig was a higher and one with a frother. This one is just so much better, the coffee taste better, and I love that the hot water nozzle is separate from the coffee maker nozzle so when you use hot water to make tea it doesn’t taste like coffee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in its Class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it does, it does well. I won't list the features since you probably know them already. Instead, I'll list what I think are the disappointments: (1) frother doesn't heat milk, you need to nuke it first; (2) it doesn't accept reusable k-cups because it punctures the top in 3 places; (3) permanent cone filter is not included, is of a proprietary shape so after-market filters won't work, and is currently out-of-stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Is amazing!! Everything works great! Instructions are easy to follow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1# coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item use it everyday!! Best coffee maker , love the foam options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! Bought it for my dad for Christmas and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Easy to use with excellent results.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hold tightly to that water storage container!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this is a nicely made coffee maker with lots of ways to make different amounts of coffee. I could careless for the frother on the machine but one thing I will tell you is hold tightly to that water storage container. It is kind of awkward to remove the lid so I picked up the whole water container and carried it to the sink to fill. on the return trip back to the machine it was wet and so slippery that it came out of my hands and hit the floor which caused it to explode into a hundred small pieces. So I will not be able to use it without the water container. I went to the Ninja site and it cost $50.00 to replace it. No more carrying that to the sink, I will fill it where it sits.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We're sorry to hear that this happened and we hope you got a new water container easily. Kind regards, Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Coffeemaker is the Best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker ever!!! wouldnt have my coffee made in any other way!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good quality like ninja always does with good American coffee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffeemaker! I recommend this coffeemaker to all coffee drinkers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Above Average!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ninja meets and exceeds all my coffee making expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker! Worth the $$$ Coffee to tea drinkers happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja > Keurig

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Keurigs for years but wanted an easy device where we could use grounds for stronger flavor. With this machine we can do both! I love the fact the machine has a seperate water line as we make tea and hot chocolate occasionally as well. We have been using this for 9 months now and will never go back to a Keurig.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee maker. Easy to use and setup. Love the many options.

    I would recommend this to a friend