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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,029 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want to drink the best coffee ever you this machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Thought it included a frother but it doesn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. So simple to use and great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the Keurig and takes less space..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine to make your coffee fix. Enjoy every feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this daily for his coffee and I love having instant hot water for my oatmeal and tea!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carafe leaks when you pour the coffee. Lid is secure but it leaks at the lip of carafe.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your feedback. We’re sorry to hear about the issue with your carafe leaking while pouring. This isn’t the experience we want for our customers, and we’d like to help resolve it. Please reach out to our Customer Support team at 1-800-365-0135 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET) for troubleshooting assistance. We’ll be happy to work with you to find a solution.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best brewer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressed with my ninja brewer.works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine and very easy to use. Multi coffee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! So much options can even make tea.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best coffee pots that I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Easy to use and it does k cup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great coffew. Super slick looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! The whole family just loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile and works great. If you have k cups they work. If you don't want to wast money on kcups the different sizes of coffee you can make is great. Also has hot/boiling water function which is great for soups, oatmeal and hot chocolate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of all trades

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker has everything I need. Single serve for quick mornings. Being able to make a whole pot for slow ones. Milk frother. Making hot water that doesn’t have a coffee taste. It’s all amazing. Iced specialty drinks drinking the summer. Just amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty darn goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not clear why certain models have a warming plate for the pot or not. Mybinstruxtions state there’s a warming plate feature even though that’s not true since I have the thermal carafe. If you have a glass carafe it will include the warming plate function.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your feedback about the Ninja DualBrew Pro 12-Cup Specialty Coffee System. We appreciate you taking the time to highlight this confusion, and we understand how important it is for product information and instructions to be accurate and clear.

      You’re right—the thermal carafe models do not include a warming plate, as the thermal carafe is designed to maintain the coffee’s temperature without the need for external heating. We’ll be sure to share your comments with our team to help improve our materials and ensure clearer communication in the future.

      If you have any other questions about your coffee system or would like to explore additional tips for getting the most out of your Ninja coffee maker, please don’t hesitate to reach out to our customer support team at 1-800-365-0135.

      Thank you again for your feedback. We’re always striving to make our products even better.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja DualBrew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal coffee solution. We grind our coffee fresh each day for a full or half pot. The large capacity stainless carafe keeps the coffee hot with no need for a burner (a safer solution). Later if we feel like another cup, we can drop in the K-cup module and we're good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST DECISION! I love this so much I bought a stand to make a little coffee bar in my home ! My spouse loves that he can set a time for it to make the coffee so we set in the night before so coffee is ready to go when we wake up in the morning for work!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Really good coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. I'm really picky about coffee.

    I would recommend this to a friend