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Customer Ratings & Reviews

$199.99
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Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,992 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had just the trusty old drip coffee machine for a couple years and it finally felt like I needed and upgrade so I could make my own fancy drinks. I love this coffee machine! It has all the settings I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awasome!! My wife was stuck between a traditional carafe maker, k cup style of espresso!! This pretty much does it all. Not quite an espresso machine but smart enough to make even a k cup strong enough!! Also does cappuccino an cold brew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coffee makers we’ve ever purchased. Does both k cups, brewed coffee and lattes. It actually does a good job frothing the milk too. It doesn’t take a refillable k cup. But I guess that’s ok since you can brew one cup by drip anyway. Very happy with the purchase and I got it on sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frother and coffee machine as well as option to use Keurig cups. We had a frother a Keurig machine and regular coffee maker for multiple guests. This took the place of three different units

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Great coffee maker, not so great carafe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker, but the stainless steel carafe didn't keep my coffee warm long enough. I got the same coffee maker with a glass carafe. The glass carafe model has a warming tray, and I'm very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great - but not for long...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ninja coffee brewing system. The first one I purchased had to be replaced under warranty for a water leak. Ninja was good about replacing it promptly with few questions asked. Here I am now, less than about a year after receiving my replacement and I am in a quandary as my coffee maker is having yet another issue. I am getting a 'steaming' from the grounds area and very little coffee is brewing through. I have attempted several times, with K-Cups, grounds, etc., with no luck. This is in addition to the fact that the K-Cup sensor is also faulty sporadically and it takes multiple opens/closes of the cover to get the unit to recognize I'm trying to brew a K-Cup and not a grounds cup/caraffe. In summary, although I love the taste of the coffee and the flexibility and simplicity of use, the fact that this system malfunctions frequently, and with a variety of different issues, I can't in good conscience recommend it at the price. I can buy several lesser-featured coffee systems for the same price, although a Hamilton Beach or Cuisinart is likely to last much longer so I will not have to purchase several. To add, I've had about three other Ninja systems I had purchase for offices I've worked in as well. Not of them had had great longevity either. I'm just overall disappointed with the quality in manufacturing of these Ninja systems. Seems to be a short-winded, expensive novelty for the countertop. (I'd have given only one star, but it was good while it lasted).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. Replaces a total of three appliances. It's my coffee brewer, tea kettle and pod coffee brewer. The hot water dispenser dispenses water separately from the coffee with a twist of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lovers friend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was look for a replacement for my large Keurig and this one does everything and then some. I could not be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In love!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style, the multifunctions. Perfect size and very easy to use and clean, I prefer to use the it with reusable filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this maker have yet to use the milk frother but good quality so far love the fact that the carafe is not glass one less stress of it breaking overall

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Best upgrade we could have... Love how easy is to use and how elegant it is. No issues with it and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price it is a good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great coffee maker for the price and function - it took us a while to find the right coffee maker - this ninja model supports all our requirements- the garafe keeps the coffee hot for long time - I just wish it had a hot plate - overall a great coffee maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but still learning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new coffee Machine, but miss the plug in and go features. Did my first descaling today and spent all day cleaning and resetting machine. Gone are the simple days! Instructions are not very clear for this “mature “ lady.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still love it though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at the beginning but then it started pushing out coffee fast towards the end of the cup and it splatters everywhere. Idk if its a bad unit or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee make we've owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this for the past week and love it! The flavor of the brewed coffee is much better than with our old coffee maker. It heats and brews quickly and the carafe keeps it hot for many hours without a burnt flavor. The hot water option is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this and use it every day! K-cups and full pot of coffee taste great. Love the delay function for coffe to be ready when I get up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace old one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrhough I wasnlt thrilled that this machine broke after just 3 years. I purchased 2 others to replace it amd ended up rebuting the same one.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Do not buy unless - dead after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly one year and a half old and it no longer works. Made my pit this morning and heard a loud pop and now it’s dead. What a waste of money. Does not keep coffee hot if you use the pot method.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your Ninja has stopped working. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Multiple great functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can make a single cup or a pot and that you can also use the hot water dispenser on the side for hot tea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one coffee maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice all in one machine. I like the hot water dispenser. The stainless carafe is a lot better than the glass one. No burnt coffee and it keeps the coffee hot for a while. Only downside, it brews a little slow.

    I would recommend this to a friend