Customer Ratings & Reviews

I received this coffee maker as a Christmas gift and I really enjoy the dual functionality of using kcups or brew. I love the selections of strength/flavor. My only complaint is the grounds in the coffee when using the kcup function. For the price of this machine I wouldn't have expected this to be as big of an issue as it is.

We use ours everyday. So easy to just get up and have a hot cup of coffee in a matter of a couple minutes. However, we keep having an issue with ours not brewing the correct amount we select. For example, if it’s on 12 oz, it only makes 8oz. They need to fix this issue. This is the second one we’ve had do this.

Great machine! Took a little time to get used to changing between making a pot of coffee and then sing the kcup option, but it’s amazing to have both options. Not sure why Ninja does not include the reusable filter that can be purchased separately. For the price of the Navi e it should be included like with other higher end machines.

Excellent product. Really good quality product 100%

This model we received was not able to be used with a refillable pod. I contacted Ninga 2x. Once referred to refillable pods on Amazon. Per model # not compatable. Contacted Ninja again..asked of insert could be sent to make it compatabil. Nope...I drove 1.5 hours to return to store! Return was smooth.

Bought this as a gift for my son and daughter-in-law and granddaughter for Christmas. They all drink, coffee and lattes and iced coffee's and this worked out perfect for all of them.

This machine is a nifty appliance that provides added comfort to the kitchen knowing that you can quickly brew some of your favorite teas, coffee, and lattes. The negative is that the temperature of the beverages are not hot enough for my liking.

Absolutely love this, works great for the family when the grandparents visit and want to use their K cups, while my wife and I prefer grounds. It's also great to have hot water on demand for other things like tea, oatmeal or hot cocoa. Does not take up as much space and works really well.

Works well. Like the pro model better than the other

Love that it can do cold brew and the pods, we like making pots of coffee but when guests come over we like to use the pods

Who doesnt love an insulated carafe?! They keep coffee warm, longer, yay! This unit does not come w/ an insulated carafe. The provided stainless pitcher succeeds only in accomplishing the exact opposite of an insulated carafe - it somehow makes coffee colder, quickly if not immediately. Ninja knows this - continuing to call it an insulated carafe is insincere, if not fraudulent. Sad to see a brand I really like(d) make such a weird, ‘digging our heels in’ choice to mislead. As someone who was duped, my advice is: Pour 1 cup & drink immediately. Plan to microwave all remaining coffee, including any remaining in the 1st cup you poured, if you didn’t drink it all immediately as instructed.

Really like the features of this coffee maker. I prefer the Rich . The coffee stays warm for a few hours . Still haven't used the frother , but can't wait.

I love how I can set the water amount to what I need. The time and delay setting it easy to set and read. The water tank can be move from the side to the back, so I have more counter space. I wish it had a better frother and the carafe was able to close all the way with no opening but overall I'm very happy with it.

Had a Keurig before I bought this and enjoy this much better. Has more options and you do not have to wait for the water to warm up; almost starts immediately after you hit the brew button.

I bought this about a years ago, for 159.99 ( on sale) Great and quick coffee, BUT WHY oh WHY didn't Ninja add the heated Tray to this item? ( There IS a similar model with glass carafe and heated tray. THAT would be a HUGE addition to a great item !

The coffee drinkerbin the family loves the ways it makes pots or k cup size to change up the flavors every once in awhile. Can be confusing to set up just read instructions and all will ne good. Thank you. Thank you very much.

The coffee is good. the frothing attachment needs to be reworked and the water reservior was designed wrong. lots of wasted space. Still, this is a good coffee maker. I really love the independent water reservoir.

This thing kicks butt for making coffee. We have not used the frothing aspect of it yet but the added feature of boiling water works great for meals, teas and oatmeal. We use it everyday.

Bought as gift for my husband to replace his Keurig. He loves the frother and the separate hot water spout for hot chocolate/tea. (The kind not in pods, although you can buy it like that as well.) He also said it’s much faster than his Keurig was. (Had it for over a month now.)

It’s like Ninja thought of everything when they made this coffee maker. We use it for coffee and hot water. We love our lil cafe.