Customer Ratings & Reviews

We've used this for the past week and love it! The flavor of the brewed coffee is much better than with our old coffee maker. It heats and brews quickly and the carafe keeps it hot for many hours without a burnt flavor. The hot water option is great.

We love this and use it every day! K-cups and full pot of coffee taste great. Love the delay function for coffe to be ready when I get up.

Alrhough I wasnlt thrilled that this machine broke after just 3 years. I purchased 2 others to replace it amd ended up rebuting the same one.

Exactly one year and a half old and it no longer works. Made my pit this morning and heard a loud pop and now it’s dead. What a waste of money. Does not keep coffee hot if you use the pot method.

Boiling water function is not hot enough. Coffee maker with thermal carafe doesn't keep coffee warm for long. Shape of carafe leads to coffee on the counter when you pour so do it over the sink!

It’s a nice all in one machine. I like the hot water dispenser. The stainless carafe is a lot better than the glass one. No burnt coffee and it keeps the coffee hot for a while. Only downside, it brews a little slow.

Love that it can make a single cup or a pot and that you can also use the hot water dispenser on the side for hot tea.

I've given this product an 'excellent' just by looking at the product and having the salesman explain it to me. This was purchased as a gift so I will have to ask the recipient for their input.

The cafeteria is perfect in every aspect, but i really cannot hndertand why or how the lid of the jar doesn’t close at all. I have already done everything, but the cafe just stay hot for a maximum of 30min. I am sorry but this is ridiculos. There is no way of warn your coffee, you literally need to put hot water in the coffee to get the temperature back. I am returning the product exclusively for this reason, because if you dont mind to drink cold coffee, the cafeteria is amazing.

Love, love, love. Easy to use. Fast brewing, cool frother. Hot coffee.

I thought I was going to be the only one using this. Turns out, I am always waiting for them to be done so I can use it. Be careful on what kind of water you put in.

GREAT PRODUCT. I LIKE THE ABILITY TO HAVE A VARIATY OF COFFEE MADE AT MY PREF. MY FAMILY ALSO LOVES TE OPTION TO MAKE TEA OR A FRAP BY JUST PRESSING A BUTTON. IT IS ALSO VERY COMPACT AND DOESNT TAKE UP MUCH SPACE

Well made and engineered coffee maker. Much better then the Keurig machine. We purchased 3 Keurig machines in two year period. Time will tell how well this machine holds up.

Reusable pods are not compatible, a stupid thing but oh well, someone at Ninja thought limiting usefulness could be a selling feature? I guess? Worse than that, the clearance in the pod area is so restrictive that many of the pods I would like to use will not fit. It’s as if the k-cup people paid Ninja to make only the official k-cup pods fit well. As others mention, grounds often end up in the cup. The only reason this gets 2 instead of 1 star is that it makes a fairly strong cup of coffee once you figure out how to make non–k-cup brand pods fit (if you can).

I live it so far I like brewed coffee others want the k cups, its got me down to having just one pit in the kitchen

This machine does everything i need and paid for itself in the first month

Nice to have an all-in-one solution, even if unnecessarily complex to change options. Thumbs down to no permanent filter being included and currently unavailable for purchase. Dispenser isn’t centered with mug platform, so expect a couple accidents at first

I've only had it about a month, the k cup works much better than the kuerig and I like not having a warming plate and glass carafe. Coffee stays hot in this carafe longer than I thought it would. Seems like a good purchase so far.

Bought this for my mother, it's been great. She loves that she can make a single cup and many flavors using k-cups or a full pot of coffee when company comes over.

I’m not really into keurig or pods however this allowed me to try those without having a whole another coffee machine. Really a big fan of ninja products