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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,992 reviews
  • Rated 5 out of 5 stars

    Millennial approved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for the perfect cup of coffee look no further. This coffee maker makes me want to grow a man bun and stuff it under a cardhartt beanie and whip up a double shot of entitlement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Becca’s coffemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my daughter-in-law. She’s still sending me text how she appreciates her new coffee maker I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and set up. We have done both pot of coffee, singles and the frother very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine to date for us.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to wake up in the morning with any type of coffee/tea you desire. The isolated water dispenser is perfect to keep the coffee flavor out of the tea....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot water that doesn’t taste like coffee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service for ninja was great but had to exchange twice for malfunctioning. Love the hot water feature so you don’t taste the coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for myself and husband iuse pods and he likes his ti make a 12 cup can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend as a present. She absolutely loves it. It brews at a good speed, not too loud, and has plenty of different settings to get the exact coffee you want.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Not too hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but the coffee pot do not keep the coffee hot.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 4 out of 5 stars

    Ninja

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker with excellent options. Have had it for over a year and it is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tk help start the day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I needed a good coffee maker and have always been a fan of Ninja products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Love that I have options in how I brew my coffee in the morning. Have guests? Make a whole pot. Great little buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! I do wish it had the best plate but the stainless carafe does keep the coffee hot for a decent amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice all in one coffee maker.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the ability to make anything from a k-cup to a full pot and having a built-in milk frother. My husband has been looking at something like this for a while now and I was able to get it at a great sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient for on-the-go folks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multiple brew options, pre-set time setting and best part is the hot/boiling water feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best reliable coffee machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years after purchased and it is still working great! We love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the ratings were good for this but after 5 months it’s not working right. It powers off when making a cup of coffee.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Ninja coffee maker stopped working after 5 months of use. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Terrific, versatile. and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Keurig with this and love it. Would never go back. Love the separate hot water function that can deliver hot or boiling water without tasting like coffee at all.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Wonderful to have options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes excellent coffee. Easy to use and sooo many options to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works incredibly well and for the price you absolutely cannot best it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift For Coffee Dudes & Dudettes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you're looking for if you're a coffee drinker. I don't like having to use filters again personally, I'm hoping they come out with a filterless basket, that would be cool

    I would recommend this to a friend