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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,992 reviews
  • Rated 5 out of 5 stars

    Coffee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, does exactly what it says. Makes awesome iced coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had ninja coffee makers but recently moved and gave mine away. Best decision ever. Got to upgrade and now I get to use k cups in addition to brewed coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 3 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with coffee options and excellent blend the milk for cream. Everything is good but one problem is the leak of coffee drop and something messy spread.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coffee maker with several functions but the carafe does not keep the coffee hot for long..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja DualBrew/Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine the best coffee maker I have my daughter's love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile coffee maker. Big water tank and whip the milk for a pro coffee experience.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Does NOT keep coffe hot!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this coffeemaker after our last one broke! Researched and read about all different ones and finally settled on this one because of it’s many features. Have had it now for 2 weeks and beyond disappointed!! Spent almost $200 on a coffee pot and the darn thing doesn’t keep my coffee hot!!! Never read anything(until after I bought it and husband threw away the box, ugh) that the thermal carafe doenst have a warming plate!! I have never owned a coffee maker without a warming plate because we like to drink coffee throughout the day! I feel like even when I make my first cup it’s not that hot and anytime after the initial first cup has to go in the microwave! Beyond irritated, mad and annoyed I did all this research and never once asked about that option figuring with all its other bells and whistles it SHOULD make a HOT cup of coffee!!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We are very sorry to hear that your Ninja Coffee System is not meeting your coffee needs. We would like to learn more about your experience. Please share your contact information and a brief description of the issue with us via email at helpfulninja@sharkninja.com.

  • Rated 1 out of 5 stars

    K cups blew through like hand grenade bombs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting a coffee machine to do both K cups and regular ground coffee, but one worked one didn’t I would not recommend this. It blew through my K cups, leaving grounds in almost every cup back to the store. It goes onto the next one, but I won’t buy a ninja.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there. Thank you for sharing your experience. We’re sorry to hear the coffee maker didn’t meet your expectations for brewing both K-Cups and ground coffee, and that you encountered issues with grounds in your cups; causing you to return. That’s not the experience we want for our customers. If you’d like, we can assist with recommending models better suited for dual brewing. Kindly reach out to us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen.

  • Rated 5 out of 5 stars

    The real Ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker. The stainless steel carafe doesnt bribble coffee. makes a full pot in less than 10 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique, coffee maker has a push button approach to brewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I enjoy a cup daily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing EVERYDAY, fair warning, take it apart and clean it often, it's very easy for built up grains to fall into your drink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Bought it as a gift for my son and he loved it!! If you love coffee, this is the product you need to purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can use a kcup or grounds and that i can clean all of the pieces that are sometimes hard to clean on other units. Got it on sale and am.happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ☕️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features this coffee maker has. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the ability to move the water reservoir to multiple positions based on kitchen lay out. The coffee brewing is on point and we like the dual functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker, best tasting coffee and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and use it everyday. Got for christmas and been using it ever since. The cold brew feature is really good as well.

    I would recommend this to a friend
  • Cons mentioned:
    Filter

    Rated 3 out of 5 stars

    Coffee maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i wish it had a keep warm option and came with a reusable filter as its hard to find one that fits

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Starbucks Killer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. I have not been to Starbucks since I bought it. A little pricey but better than spending gas money to go to Starbucks then money on the drink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good coffee maker. thermal pot keeps coffee warm for long time

    I would recommend this to a friend