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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,992 reviews
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Would highly recommend, has many options and is compatible with Keurig products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HR Director

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an Office Gift and then bought a different Ninja Coffee System for me at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our old Ninja coffee bar and it does not disappoint! Coffee is piping hot and the rich brew helps with the k cups not tasting watered down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing i really love it It not just makes coffe but you can get boil water or just warm water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid multifuction coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The stainless craft is nice and pours without spilling. The only negative is that the temperature of the coffee could be hotter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee.. need they say more?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker ive had so far.. it makes having coffee easy.. set it up at night and coffee is made for you in the morning!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, crappy warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great coffee maker. However the limited warranty is extremely limited as it doesn’t cover the water container, carafe, or any other “attachment”. The warranty only covers the solid base and brewing mechanism. When our carafe started leaking after 3 months we were told it wasn’t covered but we could buy a new one for $50. What a joke. A few years ago we had a Black & Decker coffee pot and had to replace that carafe too, but it was covered under their warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces two coffe pots in one! Allows you make a full pot for larger crowds or make a single serve. Only draw back is the craft doesn’t close and keep the coffe as hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. Heats up water quickly and easy eather with the pods or regular coffee. Can make exactly the coffee you buy at starbucks, and even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its so convenient. It doesn't take up too much space on my counter. Brews your coffee fast.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews very fast, versatile, and coffee taste great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until the coffee pot burner went out in a matter of six months. So I was disappointing and still had several months left to pay on it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Luci,

      Thank you for taking the time to leave this review.

      We're so sorry to hear that your coffee maker stopped working within its first 6 months. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves it! Got it for a Christmas gift! It’s a hit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great ninja product! Fantastic! You can do a pot of coffee or a cup of coffee? Well made and solid. Does not feel cheap or flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to have different ways to brew coffee. Still trying to learn the frother lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little coffee maker. Had a kurig before and this is alot better. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient for one or many, the pod accessory is great without losing my favorite features of the older Ninja like cold brew and other specialty coffees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all in one coffee…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish this had a Nespresso built in as well then I would be in coffee heaven.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken water tank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tank came broken, potentially through transit.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello TravisA. We’re so sorry to hear that your water tank arrived damaged. It sounds like this may have happened during transit, and we completely understand how frustrating that can be. Please reach out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; so we can arrange a replacement or find the best solution for you. Thank you for letting us know. We appreciate your patience and will work to resolve this quickly. Warm Regards, Ninja Kitchen.

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely my favorite appliance in the kitchen. My wife and I use this daily multiple times a day and it's held up amazing.

    I would recommend this to a friend