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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1841 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. However, some customers have expressed a desire for temperature controls and a permanent filter. Additionally, the absence of a warming plate was noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,841 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee pot easy to use and makes a wonderful cup of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    All-In-One with great performance and price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it. Specially for the price. I have been using it for about 2-3 weeks now. It does a little bit of everything I was expecting, except for grinding the coffee beans, but again, for the price, I don’t mind. The regular coffee is as good as any other regular-to-fancy coffee maker I’ve tried. The Rich and/or specialty coffee is very good, nothing spectacular, but above the average to me. It will not compete against a real expresso, but the difference is not noticeable for a regular coffee drinker, or even barely noted by a daily expresso drinker. The milk frother works fine, I have had not a single issue with it (read some reviews having issues here). I loved the practical way it is designed to be hiden when not in use. K-pod coffee works as good as in any keuring machine. - the only “downside” is that I tried to use a reusable pod from keurig and does not work in this system, you have to go with traditional pods. I personally loved the boiling and/or heating water function. I have not tried the iced coffee function yet. I have been hunting for a coffee maker with similar functions (all-in-one) for a while, the cheapest range I have found is in the mid $ 600, so again, I believe this price is more than excellent for what is included, in a well recognized brand. Also, I have to make special mention to the design itself. It is a beauty and the way you interact with many features (some of them able to “hide”) is marvelous. Probably (to date) the only down-side for some people is that it does not include a reusable filter. But to me is not a big deal, as I bought a generic online for less than $ 5 and is been working just fine, so I don’t wasting paper filters every-time. Overall, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Loads of Options with a few flaws

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned just every model of the Ninja Coffee Brewers that they have made from the start if it be the glass or thermal carafe (prefer the thermal). This one has a few Pros and a few Cons. Pros Brews fast (also a Con) A lot of functions Built-in Milk Frother (Never used one on any models) but it's there to use if needed I like the Boil/Hot Water Feature Thermal Pot (also a con) Cons The thermal pot is one the worst of any of the Ninja Coffee Brewers. I wish they would put a decent shaped pouring spout of it. As a few have stated in their reviews the plastic around the pot that holds the handle is prone to getting coffee in it and when you pour it drips out into your cup. There is no way to get it out as I have tried several suggestions but to no avail. When the pot gets hot you can see the water/coffee bubbling out. For the price it would be nice to see a permanent filter included as with previous models. The changing to the K-cups is a bit of a pain. My last coffeemaker was the Keurig K-Cup Duo Plus which was so much easier to use. It brews way too fast. If you have fine grounds don't over do it on the grounds as it will overflow. I wish it had the automatic close and open like the Ninja Hot and Cold System. Would I recommend this model only if it's on sale. I would recommend the Ninja Hot and Cold Brewed System with Thermal Carafe if have no interest in the K-Cups or the KEURIG K-Duo Plus Single Serve & Carafe Coffee Maker if you want K-Cup option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    I really like it and glad I switched....so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, understand it took years to get me to cross over to the the K-Cups was nothing short of world shaking... it was a necessity as we had limited space and too many preferences. Now that I am there, I have been through no less than 4 Keurig models in 4 years and I am covered by Total Tech but it's aggravating going without coffee and not good for peace in our house so I hope this Ninja is better and can last longer than a year but a few NOTABLE differences after about a month in use: *Coffee is not as hot temperature as Keurig - Good if you're working from home bad if you don't have a lid or taking in the car. I keep mine in a Yeti and have the sip lid ready to slap on immediately AND THIS is the only reason I didn't give it 5 stars *It's set-up to cup time is faster which I believe contributes to above but nice when coffee's in need *It has fancy foo-foo stuff I haven't used but one unexpected like is the separate water only source. We have already for oatmeal and other recipes and with no hint of coffee, only used in a bind previously for that reason

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ninja coffee maker. I loved my first one (also bought at Best Buy) from the first pot and this one continues my satisfaction with Ninja products. I used my prior maker for 10 years and only replaced it because the holder for the basket warped from heat and was hard to close completely. It otherwise made the same great cup of coffee as it first did. I prefer a metal carafe, which both of these have and keep the coffee hot (but not burned tasting) for quite a while. Full disclosure: I have a great espresso maker and so do not use the frother, but have used the k-cup insert and was just as happy with my single brew. I highly recommend this Ninja brewer.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Love the Ninja, had some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I love this Ninja - DualBrew Pro, however, we have gone through two of them in a very short time frame. The first one lasted about a year & 1/2 and the second one lasted 7 months! Both of them had the same issue, pump issue. It was also only when using a k-cup that the pump did not work. If you wanted 12 oz cup of coffee, you got only 4 oz. When making a carafe, it worked just fine. This is our third try but we love it so much it's worth it. Makes a beautiful cup of coffee, smooth, easy to use, love the options of using an actual k-cup, using ground coffee in a pod, frothier, and cold brew. Great machine, just hope the 3rd time is a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee machine, it works great and it’s easy to install, clean and use. Every morning I make my coffee before work and it taste amazing and it brews in less than 2 min definitely helps when your running late but still need that coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Coffee Pot EVER!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ninja. My last Ninja was due to be replaced because of our water. Our Coffee Pots usually last about two to three years. My Ninja lasted about eight years. I was simply tired of doing Vinegar washes to the two coffee pots that we use daily. Four (Very Picky) coffee drinkers in this household. The K Company one has to be replaced about every one and a half years, and the Ninja... MUCH Longer. The new Ninja has all the Bells and Whistles, and I LOVE the Carafe. No more wasted coffee. This coffee pot was more expensive to buy, but it can almost clean my home. It has attachments and devices that enable you to make any type of coffee you prefer. I Highly suggest that you at least try a Ninja Coffee System. They end up making the best coffee, and it ends up saving a lot of money. It even takes K-Cup Pods. Large and small. I am a Happy Camper!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother

    Rated 5 out of 5 stars

    Absolutely the Best and Super Versatile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE this coffee pot! We had a Ninja before and it served us very well for over 5 years being used every day and sometimes multiple times a day. We were drawn to this particular model for a few reasons. 1) We love how versatile it is. The fact that it can make regular brewed coffee and k-cups is a big plus. We love having that option! It's also very easy to use both features. It also does just hot or boiling water completely separate from coffee which is the BEST! I didn't think we would use that option as much as we do! 2) The ninja we had before came with a separate frother which worked well and we still have it, but it is SO nice that the frother on this model is attached but yet it is easily removed to clean which is also a BIG plus! 3) We looked at a similar model that had a glass carafe but I am glad we went with the stainless one. Our last coffee maker also had a stainless one and we loved it and I didn't have to worry about breaking it. 4) This model is also pretty compact. Its bigger than our last one but fits nicely in the same spot on the counter. I love how easy it is to clean as well. Most parts can go in the dishwasher however I only ever put the frother in the dishwasher and not even every time I use it. The opening of the carafe is big enough to get my hand in to clean so that is super easy. We have only had this one a couple months but we absolutely LOVE it! We hope it lasts as long or longer than the last one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother, Overall performance

    Rated 5 out of 5 stars

    Perfect for different brew styles!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this machine for over a year and it still works fantastically. I tend to use the kcups while my family brews traditionally and it's really easy to go between the two modes! I love the frother on the side, very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ninja more than meets the red eye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit I don't like the name Ninja & hate that it's placed so prominently on the maker because to me it looks hokey the name sounds gimmicky making one think the product is cheaply made attempt by a company to money grab the American consumer; but Best Buy had a Rocking Sale w/ extended returns for the holidays ( my code for "Trial Period") made it a deal so good I bought myself 2, this one & the blender processor beverage maker too! I must've been really thirsty that day ?!?! Now this is my first Ninja ever and I have to say it's an amazing piece of equipment, I was so wrong about this brand. This highly cafienated hot beverage maker does anything and everything anyone would need/want a highly cafienated hot beverage maker to do; your So Now single serve one cup or one full pot and it's so easy to make coffee all ooh LaLa Fancy & Foamy since it doesn't hv to transform to make different drinks so there's not a lot of parts to keep tack of or to lose BUT best of all, it cleans itself which I wasn't expecting that (well played Ninja) for it's MSRP which makes this a great value at this price point and the answer is yes I did drink an entire pot of my now famous highly caffeinated Brown Sugar Blondies Breakfast JoeJoe w/ extra Foam up top or as we affectionately call it at my house, "The Full of Hot Airhead" before I sat to write this 3 hours ago so now I gotta go go. Okay Bye Now!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker! It has a great design; the pod holder snaps on and off easily: ground coffee is very easy to brew and tastes great: the coffeemaker beeps when brewing is complete and has a drip stop fail-safe - all in all, I am very happy that I bought this. The only downside is that there is not a “ keep warm “ feature; if that was included, I would have given this 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Greeat coffee Maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker covers it all and pretty well. Quick convenient K pods, Fast thermo carafe, 1/2 pot, 3/4 pot... They seem to have thought of just about everything. I set it up to come on in the morning. I have not used the frother yet, but I am sure it will be fine. It is easy to clean. It does not take up much room on the countertop. Still waiting for the permanent filter.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker, loaded with features. The carafe does not keep coffee as hot as I'd like, but not a deal breaker. The frother works really well and is easy to use. I like the separate hot water feature - great for making tea. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile, Easy to Use, & Great Taste - Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to come across this coffee maker which does nearly everything, nicely. I've had the Keurig Rivo, traditional coffee makers, espresso machines, and even stove top espresso pots in the past. This machine is so versatile it replaces everything, excep it does Not heat the milk (but it does froth beautifully). It alos has the extra feature of having hot or boiled water. It took me a few minutes to figure out how it fits together, because I'm just not naturally good at putting things together, but it really is so easy once you figure it out. It is tall, and just fit under the kitchen cabinets. The footprint is relatively small because you can swing the frother into place. I love my coffee, all day long, and am so excited to have a machine that does everything, very hot, and great taste.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee maker that we’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our Keurig caffe that simply died on us, and it is the best coffee maker that I have ever used! It’s simple, the carafe keeps the coffee hot for a long time, The k-cup has three puncture point instead of the traditional single which seems to hence the flavor (could be my imagination also lol). With a larger water tank, and less real estate then our previous one it’s simply amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got rid of our Kuerig and wanted the option to have the carafe or single serve. This thing makes great coffee, takes up less space, and has way more features than our old coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this coffee maker for just over a month and love it. It produces rich coffee and the ability to use K-cups, or a carafe is very useful. There is a wide range of settings for volume and richness of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down THE BEST coffee maker I have ever had! Looks so fancy but very user friendly! Uses pods or ground coffee and both are brewed to perfection! LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Obsessed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with this coffee pot. At 60+ years old, I can; without hesitation; say that this is the best drip coffee maker I have ever owned. The quality and functionality of this machine strikes the pefect balance between having a full pot of coffee stay warm throughout the day while satisfying cravings for smaller more exotic cups via the K-cup option in the evening. You can stop looking and feel confident you've made the right choice when selecting the Ninja -DualBrew. The price is well worth what you'll receive.

    I would recommend this to a friend