Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,994 reviews
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Well designed and compact. 5 star coffee maker.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using our new Ninja daily for a few weeks now and could not be happier with it. It's extremely well designed with a lot of function in a compact size. It's easy to use and even easier to clean. Best of all, it makes a fantastic cup of coffee. I like to use the 'rich' brew setting, and I can absolutely notice the difference. The frother/blender works better than I thought it would. Heat your milk for 45 seconds in the microwave, froth for about 15 seconds and your on the way to one tastey cappuccino. Could not recommend this all in one coffee maker more. Weve owned Ninja products in the past and they are quality made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Choose the Right Model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed this coffee maker but may have chosen differently if I'd read the specs more closely. *This model has a stainless steel carafe and NO heat plate. The CF301 has a glass carafe and a smart heat plate. The coffee stays hot in the insulated stainless carafe but not as well as the usual coffee machines. *The ground coffee uses a size 4 filter and doesn't come with a removable cone basket filter. You can buy one separately on other sites, which is ridiculous for a $260+ coffee machine. *The KCup feature is like playing with a transformer but once you figure out what pieces to remove, add, push in and lift, it's good. The KCup does spew and splash needlessly and requires a wipe down each time. The water isnt very hot for the KCups. Maybe it's just my machine. *Hot water feature is quick & easy! *The milk frother is not heated (not a steamer) but works great for cold drinks. It removes and cleans easily. It does have a Melissa & Doug feel to it, but it works. **Here's why it wasn't amazing....the amount of cups this model makes is much less than average. At the normal setting it makes only 8 cups!! On classic it's about 6. This would have been a deal breaker for me but the kids find this machine easy to use and they love it. It beeps when the coffee is done and the settings are easy to understand. *The list ounces on the water reservoir is very helpful. It's compact enough to throw in an RV. Definitely not worth the regular price but well worth it if you can get it half off. The coffee taste for brewing is amazingly better than other brand coffee machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for. Multiple ways to make coffee and additional milk frother. Great size even for my small kitchen and easy to use. Works perfectly and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Goodbye K Brand-Hello Ninja!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value at a great price. I replaced my K brewers that each broke after a year. This machine is hard working and never fails. I bought the extended warranty, but have never used it. This machine is the best coffee maker I’ve ever had after committing to leave the other K brand. It’s still running fine, use it twice a day at least for coffee and tea. I love that you can make a cup or carafe. The hot water button turns easily and the machine provides hot water. Turn the button back for using K cups or slide the top and make coffee with fresh grounds in a cup or a carafe. You can decide between classic or rich brew. Many options for the size of your cup. It is so very simple to use. Makes great coffee, better than the K brand (which I swore by) and dependable too. I’m in my second year and it’s absolutely the best!! This is a quality machine!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Frother

    Rated 5 out of 5 stars

    Excellent coffee maker and frother

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my elite keurig kcup maker and my drip coffee pot with this. My family is loving this ninja coffee maker!! We find this so much better, it is excellent! Sleek, convenient, coffee is delicious and hot! Loving the frother! Now I want to try other Ninja products

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Ninja DualBrew Pro is a Game Changer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the hunt for the ultimate coffee machine, and the Ninja - DualBrew PRO has exceeded all my expectations. From its sleek black and silver design to its robust functionality, this machine is a masterpiece for coffee aficionados. **Design & Build**: The Ninja DualBrew PRO not only looks fantastic on my countertop but feels durable. The thermal carafe keeps coffee hot for hours, which is perfect for those busy mornings when you need multiple cups. **Versatility**: This machine is a jack-of-all-trades in the coffee realm. Whether I'm in the mood for a classic drip brew or craving the convenience of a K-Cup, this coffee system delivers. The hot water system is an added bonus, making it easy to prepare tea or instant soups without switching appliances. **Brew Quality**: Each cup of coffee from this machine has a rich, full-bodied flavor. The DualBrew technology allows for both classic and rich brews, catering to my varying taste preferences. The coffee has never tasted watered down, thanks to the precise control over strength and brew size. **Frother**: The included frother is a delight for someone who loves cappuccinos and lattes. It froths milk to perfection, adding that café touch to my home brew experience. **Ease of Use**: Setting up was straightforward, and cleaning is a breeze. The machine's interface is intuitive, making it user-friendly for all family members, regardless of their tech-savviness. The ability to program it for early morning brews is a lifesaver on groggy mornings. **Compatibility**: Being K-Cup compatible, it opens up a world of flavors without the commitment of buying large bags of beans or ground coffee. This feature alone makes it incredibly convenient for coffee variety lovers. In summary, the Ninja - DualBrew PRO 12-Cup Specialty Coffee System is not just a coffee maker; it's an investment in your daily ritual of coffee enjoyment. Whether you're a coffee connoisseur or just looking for that perfect cup to start your day, this machine will not disappoint. Highly recommended for anyone who values quality, convenience, and style in their kitchen gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Coffee pot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes Great coffee …easy to use …overall great product…looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome Coffee maker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! Wish I had bought it sooner. I had a Hamilton Beach Flexbrew previously and this one is so much better. Hoping it lasts longer than the Flexbrew did because this one is much easier to clean and looks great on the counter. Love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Frother, Overall performance

    Rated 5 out of 5 stars

    Versatile Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I have had in years. I always buy another brand but when it came time for a replacement this one caught my eye. I love the frother, and yes it makes your coffee better. Also, as this one boils water I no longer need my tea kettle for afternoon tea.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Frother

    Rated 5 out of 5 stars

    Converted die hard kuerig fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all intentions on buying a fancy kuerig but decided to do a little research and see what else is out there with a smaller price tag. Watched a few comparison videos and decided I would try it out. I am totally hooked! Coffee taste is perfect, I am make a variety of carafe sizes depending on how much coffee I need or I can use a pod. I can also make tea with the flip of a switch or even some oatmeal. Froth a little whipping cream for my coffee. The only little down fall is you have to switch the top out to use a pod or coffee grounds. That is pretty much the only issue and it’s a minor. I recommend watching a couple of videos on YouTube to see all the things this great little machine can do. I did buy a gold coffee grounds basket so I don’t need to buy filters. 100% recommend this coffee machine. I have had it for a month now and use it every single day. Love love love.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother, Overall performance

    Rated 5 out of 5 stars

    Happiness in my cup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried all the functions now and are very pleased with each and everyone of them. We purchased this for the dual mode. We like our coffee stronger than most. Thought the single serve option would be great that like normal strength coffee. Pleasantly surprised that the single serve strength is adjustable too! Side water reservoir is one of two and is the one that works for our location best. Frother is easily accessed and is very efficient. Separate hot water for tea and soups is smart and appreciated. Coffee is delicious whether over ice, straight up, or any kind of fancafied! Cleaning is even easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother

    Rated 5 out of 5 stars

    Best coffee maker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best!!! I love the fact that the coffee pot is metal, it keeps the coffee warm all day! This is super easy to work, the frother is the best! Your coffees are going to be the best ever! The price is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Almost Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like nearly everything about this coffee maker. Highlights are the multipurpose uses (coffee, tea, hot water), the different brewing styles, the milk frother, and the detachable water reservoir. Everything is easily cleanable and the scoop that attaches to the machine is also great. The design engineers definitely get 5 stars. Honestly, the only reason I didn’t rate it 5-stars overall is that I wished the coffee was hotter, and there is no way to adjust the temperature. If you want to make a quick cup that’s immediately drinkable, then this might not be a problem for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great price, with tons of options

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as described. I love the functionality to switch between coffee and hot water. The Swiss Army knife of coffe makers is easy to use and sets up in 2mins. Super easy to transition from k cups to drip.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this several times already. Like it. The carafe does keep the coffee warm for quite a while. Brewing is easy too. Best money spent on a coffee maker ever.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Perfect coffee every morning!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is amazing! It brews both single cups and full pots quickly, and the flavor is always rich and smooth. I love the multiple brew options and how easy it is to clean. It’s perfect for anyone who loves both hot and iced coffee. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great do-it-all coffee maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, easy to use, and makes great coffee. Love that it combines the ability to make a pot or a cup in a single machine. Swapping between modes is easy and straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. Easy to use and all the functions work perfectly. Great value for the money. You can purchase this with confidence

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love all things Ninja

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first ninja product! I have become a huge fan of ninja brand. they have excellent customer service. this coffee pot went beyond my expectations. tons of really cool features and it looks sleek in my home. I love the added bonus of the frother on the side ( this coffee maker bruise a cup of coffee in about 90 seconds. It is delicious and hot and absolutely perfect. It does take a little bit to learn all of the buttons because it does a lot of different things.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design
    Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    The Cons keep this from being great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker looks good and makes a good pot of coffee. However, make sure you drink your coffee fast, as it doesnt bew hot enough and this version does not have a hot plate to keep your coffee hot. This is because the carafe is vacuum insulated.The carafe barely keeps the coffee hot for very long. Yeah, I could prime the carafe with boilng hot water, but how do I do that when i have it programmed to brew shortly before I wake up in the morning? Also of note, the carafe is not a 12 cup carafe. A standard cup of coffee is 6ozs, which would make a 12 cup carafe 72ozs. This is 60oz carafe which is only 10 cups. There is no way to adjust the temp of the water for making the coffee, though the hot water option does give you a choice, so they know how to it. The Kcup portion works well, producing a flavorful cup of coffee. Though, again, it doesnt seem to brew hot enough. It doesnt bother me that I can't use a reusable kcup pod as it does most people. Getting the clock set up took longer than it should of. The display would only give me the clock set option if I unplugged the machine and plugged it back in. That took several attempts as it would say the time is set, even while i was still adjusting the time. However, once the time was set, programming (aka delay) for it to brew at another time was pretty easy. Overall its a decent machine, it makes good coffee, it looks nice and can be really slim and compact by moving the water reservoir to the rear. Its just not quite ready for primetime. Maybe Ninja should of really focused on making good coffee before adding all the other extras. I also feel that should Ninja fix the issues with this machine, they should offer it to current owners for free or a ridiculously discounted price... as an apology. I may return for the "step down" version for the glass carafe and hot plate, or simply getting another Cuisinart (which is stupid easy to set up, can adjust water hotness, has a hot plate and a true 12 cup carafe.) Its a shame, i do like my Ninja blender and pressure cooker.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your feedback. We are very sorry to hear that this does not meet your coffee needs. We would like to learn more about your experience. Please reach out to our Customer Care Team at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Sponsored