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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,992 reviews
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this coffee maker I have to get up every day for work at 4:30 am. So I set the time when I need my coffee ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Dual Brew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all of the Ninja products are this is an awsome way to enjoy specialty coffee,love the cold brew style too,couldn't be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine - No timer for brewed coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this except you cannot set a timer for brewing coffee in the morning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Carafe drips when pouring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this system for just over 6 weeks. Our main concern is that the carafe drips as you pour a cup of coffee. We use this daily. The amount of”dripping” seems to be increasing. If you do not fill the cup over the sink, you need to wipe the carafe off and whatever the cup was sitting on. I am wondering about the return policy. Everything works as it should but this dripping carafe is a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your valuable input! We're sorry to hear that you've encountered some problems with your Ninja Coffee Maker. Your feedback will be forwarded to the right teams to help us make improvements. If you'd like to discuss how we can assist you, feel free to reach out to us at 1-800-365-0135. We're always here for you!

      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    Not usable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this coffee maker is not a good one. It's extremely finicky with what kind of cups or grounds you can use in it. If you don't get it right, it will overflow or explode the k-cups on you. We tried for a little while to work with it but after it blew up and burned a hand, we decided it was time to give up.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Andra,

      We’re incredibly sorry to hear about your experience. It’s incredibly disappointing to receive a product that doesn’t work as expected, especially facing repeated issues. The fact that it led to a burned hand is deeply concerning, and no one should have to go through that. Your feedback is important and helps us identify serious issues that need attention. We strongly encourage you to call our customer service team at 1-800-365-0135 to have your case reviewed. We are open from Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, as well as on Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind Regards,
      Ninja Kitchen.

  • Rated 4 out of 5 stars

    Drips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even using the cutoff lever, coffee maker drips onto counter when pot is removed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for awhile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker has amazing flexbility and worked great with all its features from full and partial brewed pots to k-cup travel mugs. The water reservoir is easy to use, the carafe doesnt leak or drip on pours, and the touchscreen is useful and intuitive. Unfortunately this experience was short-lived when it stopped working about 15 months in, 3 months after the warranty expired. The machine tries to brew, the brew light flashes once, and then shuts off. There are no error codes on the screen and no documentation for troubleshooting with Ninja or anywhere else online that I can find for this model. It’s now a $200 paperweight, and I’m disappointed that Ninja’s quality on this coffeemaker is no better than a $40 Coffeemate.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

  • Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Bought it for to replace an old and worn out coffee maker. Couldn't ask for better brand or quality of machine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a nespresso machine. And I like using that for my coffee in the morning. I decided to buy this one because I wanted a different flavor and also because I can make coffee for more people. I have no complaints so far. Fits perfect on my kitchen. I need coffee everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-one barista!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, instructions are very clear, brews the coffee super fast! Does the frothing of the milk perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coffee maker in the world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La mejor cafetera del mundo la amo la uso a diario

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    All In One

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite, so many different options to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker, worth the money. Love the ability to make pod coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some not so good reviews but decided to purchase this coffee maker anyway. So far i am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. We love the removable water for easy refilling, the many options for brewing and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thing I do specialty coffees and teas on it the whisk is pretty nice to also I just love ninja

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love froth thing and the ability to change sizes. 4 stars because the carafe doesn’t keep the coffee as hot as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move over Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister who loves coffee. Bought it over the Keurig because it offered more variety at a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Karate keeps coffee hot for hours. Awesome that you can use for regular ground coffee and k cups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product I use it daily! My wife loves it aswell

    I would recommend this to a friend