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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,992 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the best cup of coffee fast. Make 8oz or a pot it tastes the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for our work and everyone loves it! Makes good amount of coffee both ground and pods (k cups).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brew Masta!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ninja is a game changer. Excellence in every brew!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product however difficult to learn and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nina DualBrew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had a hard time with some of our pods but we just had to push the button again and it worked fine. Good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee galore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker. If your looking to try out different coffees, this one is a great one to start with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the 12 cup basic ninja

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe ours was defective, but it just was such a step down for the ninja 12 cup (no pod) coffee maker ($50-$70ish). The first time we brewed, we used the same amount of coffee as we did with our last ninja coffee maker, as they us the same coffee filter. The coffee grounds overflowed all over the top of the pot and base. Also, we used the rich settings, and it just used less water and was still less strong; where as the basic ninja made a much richer roast. We tried the regular setting the next morning and less grinds (so it wouldn't overflow). The coffee was even weaker and there were coffee beans were still all over. We tried a few more times, and the coffee was just weaker than the regular ninja and we couldn't get the beans to not over flow unless we were only putting less than 3 big scoops (where it mentions 7 should be the max). We returned it and bought a new basic 12 cup ninja and LOVE it again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We would like to thank you for your review. We are extremely sorry to hear that the system does not meet your initial expectations. We are happy to hear that you found the right system for you. If you have any other questions, our product specialists are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  • Rated 5 out of 5 stars

    Fit for a coffee queen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does everything. I only bought it because it was on super sale, but it’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very fast and reliable machine happy i bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iced Coffee Lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Have not tried frother But the ice brew is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something that you can make more than just coffee but not to complicated and this is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Burnt Taste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee had a distinct burnt/bitter taste, regardless of the setting, grind, water level, or K-cup. Very frustrating. Exchanged it for the DeLonghi all-in-one (com530m), and the coffee and espresso from the DeLonghi meets expectations. The Ninja was easy to use and clean

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    coffee machine

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything u need in a coffee pot quick hot and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lover's Dream machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker upgrade we could have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker ever! The iced coffee turns out great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. The only complaint is the thermal carafe doesn't keep coffee hot as we would expect of Ninja products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot Coffee! Coffee as warm or hot as you like it! Made anyway you like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ninjia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little disappointed because this model didn't come with a heating plate. Why? For 250. It should have. It was working ok then it started spitting like it was clogged up. Over all it looks great. Should've done more reading on it but gotta love hubby for trying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying coffee maker, clips attachments that hold water container not very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker for the household or office!

    I would recommend this to a friend