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Customer Ratings & Reviews

$199.99
Save $60
Comp. Value: $259.99

Customer reviews

Rating 4.6 out of 5 stars with 1991 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,991 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for our aging Kreig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the versatility of being able to use K-cups, drip brew (with Thermal Carafe), separate hot water dispenser, a setting for ice coffee. and the various brewing styles. The frother is an added feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best black Friday purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee maker It is worth the price,best black Friday purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent space saving, makes all of our favorite drinks all in one appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I have had. It can do anything. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband and he loves it! Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND NINJA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one for Iced Coffee!! Ninja brew methods MAKE A DIFFERENCE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t be disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase at a good price compared to other stores. Thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee maker I have ever had. Coffee is brewed fast and hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, upgraded from my first ninja, so nice to have the versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets see how it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a nee coffee maker. And I said to myself let me try a ninja product.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    No Warming Plate!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like your coffee to stay warm for a while after it brews, DO NOT buy this particular model. I will be trying to return this for a model with the Keep Warm function. I never would have dreamt a $200 Ninja coffee maker wouldn’t have a hot plate

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine. I have completely transitioned to pods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a more expensive Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Stars for combination and possibilities. Otherwise not worth the money at all. The frother does not get hot. The machine recommends you warm milk in the microwave while you have you coffee drip. Then you have to froth the milk. Super complicated. Not super versatile. I love all ninja products but not this one.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Rated 5 out of 5 stars

    Amazing coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dream coffee maker. Upgraded from a decade long keurig machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Her only complaint is the lid can be hard to open and shut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At home coffee shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it almost every day to make her own Starbucks at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small learning curve but wife loves. And i like to make oatmeal and other hot drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja to the Rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, saved so much room as it replaced 3 seperate appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for dual option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with options for kcup or ground coffee! I recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent flavored coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting coffee! Brews grounds and K-Cups with supremes taste!

    I would recommend this to a friend