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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,029 reviews
  • Rated 5 out of 5 stars

    Great for your coffee bar!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, we really like our coffee strong and this machine does that!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it all the different blends and whatnot but the froth thing is not heated which would make it 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Need teflon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs to have the teflon that keeps the coffee hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja products are fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this coffee maker every morning. Definity worth buying(Can make cold or hot coffee)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. What a wonderful item I never knew I needed. It’s just great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power shuts off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally 1 month past the warranty expiration date, it will not brew. Every time you start the brew process, the power shuts off.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mike,

      Thank you for your feedback. We’re disappointed to hear that your DualBrew Pro stopped brewing and is powering off during the brew cycle, especially so close to the end of the warranty period. This isn’t our usual standard. We understand how frustrating this must be, and we’d appreciate the opportunity to make this right. For further assistance and to ensure the unit is working as it should, please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We’d really like the opportunity to help.

      Kind Regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Love it!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite coffee maker. I love that it can do so much without taking up a ton of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is great, carafe keeps the coffee hot for hours and the froth is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Coffee machine! Easy to use and clean.Would definitely recommend it. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I´m enjoying this product every day. Trying my coffee in every possible way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ABSOLUTELY LOVE IT. BEST PURSHASE WE HAVE MADE IN A WHILE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee brewer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker with some great features that has 4 brew styles to pick from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value feels like it should cost 3 x the price. Solid piece of machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker I have many different options of making coffee in the morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product . Recommend it to anyone . Brews fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee machine! And the metal cray keeps it hot for most of the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the different options I have with this coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the keurig we had. Only con is the ground get stuck in the too needles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the hot plate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the taste of the coffee. But does get cold for 2nds in the carafe with no warming plate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst k cup brewer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this has been the worst k cup coffee maker I’ve ever had. It made it to about a year old and then started not putting anything but a few grinds and drops of water in the cup and steam pouring out of it. I couldn’t depend on it to make a cup of coffee before work in the morning. I called and they sent me a new one but it occasionally does the same thing. I’ve tried cleaning it but it will still do this weekly. I don’t think I will ever buy a ninja or shark product again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your thoughts!

      We regret to hear about the issues you’ve had with your Ninja Coffee Maker. We will ensure your feedback reaches the right teams to help us improve our products and services. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you!

      Kind regards,
      Ninja Kitchen