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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,029 reviews
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine. I have completely transitioned to pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dream coffee maker. Upgraded from a decade long keurig machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended - failing in under 90 days:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews coffee quickly (kcup a bit weak unless rich setting is used), makes hot water (no complaints there). Frother no longer functions at all after less than a dozen uses.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Vuko,

      Thank you for taking the time to leave this review.

      We're so sorry to hear that you aren't happy with your Ninja coffee maker since its frother no longer works. While we will absolutely share your feedback with the relevant teams for consideration on future products. We would like to make sure your brewer performs as it should. Please don't hesitate to reach out to our team by phone at 1-800-365-0135, so we can take a look further.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Her only complaint is the lid can be hard to open and shut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At home coffee shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it almost every day to make her own Starbucks at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small learning curve but wife loves. And i like to make oatmeal and other hot drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja to the Rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, saved so much room as it replaced 3 seperate appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for dual option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with options for kcup or ground coffee! I recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent flavored coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting coffee! Brews grounds and K-Cups with supremes taste!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat ninja owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Our kids live using the k-cups to make hot chocolate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gooooooooo and buy it… I recommend it to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Does everything and more than the more expensive machines do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift and loved it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my business partners and they loved it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like coffee so much the way I like it. I recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    K cups blew through like hand grenade bombs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting a coffee machine to do both K cups and regular ground coffee, but one worked one didn’t I would not recommend this. It blew through my K cups, leaving grounds in almost every cup back to the store. It goes onto the next one, but I won’t buy a ninja.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there. Thank you for sharing your experience. We’re sorry to hear the coffee maker didn’t meet your expectations for brewing both K-Cups and ground coffee, and that you encountered issues with grounds in your cups; causing you to return. That’s not the experience we want for our customers. If you’d like, we can assist with recommending models better suited for dual brewing. Kindly reach out to us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen.

  • Rated 4 out of 5 stars

    Coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice if it also included the keep warm setting like the 301 model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    power issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully this one actually lasts had issues with our past 3 models of this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, can make all kinds of coffee. Very fast and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. It is a great coffee maker. Very quick and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best lol I love that it keeps coffee hot for about 2h

    I would recommend this to a friend