Customer Ratings & Reviews
- Model:
- CFP305
- SKU:
- 6471084
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great ninja product,i brew coffee,nake smoothies,cold brew,shakes,latte on this great product,its a great purchase.
I would recommend this to a friend Dispensed about 4oz when 12oz was selected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke after 7-8 months of use (2-3 times a day). Dispensed less amount than selected. It was replaced since it was within warranty. I sent it back the next day after speaking to the troubleshooting team, but I didn't receive a replacement 2 weeks after.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello AkmalK,
Thank you for sharing your experience with the Ninja DualBrew Pro Coffee System. We're sorry to hear about the inconvenience you've faced with the unit and the delay in receiving your replacement. We understand how frustrating this can be, especially given how often you rely on the coffee maker.
If you've already sent the unit back and haven't received your replacement within the expected timeframe, we recommend reaching out to our Ninja Customer Support team directly at 1-800-365-0135 to confirm the status of your replacement. Our team will prioritize resolving this for you.
Your satisfaction is our priority, and we’re here to ensure you receive the quality product and service you deserve.
Kind regards,
Ninja Customer Support Team
Glad I got it on sale
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 12/2024. Nothing but regrets. Coffee in the thermal is lukewarm even after the secret setting fix. The pod adapter blew out and splashes water on the outside of the coffee cup. Lastly even with a full charge of water it just make 3/4 of a pot if that. Perhaps I got a lemon. Will try to see if there is any warranty left if not will buy a different brand.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your thoughts! We regret to hear about the issues you’ve had with your Ninja DualBrew. We will ensure your feedback reaches the right teams to help us prevent this from happening again. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you!
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use
Worth the purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and change between grinds and cups. I haven’t experienced the issue with grinds in my coffee as other reviews stated.
I would recommend this to a friend - Pros mentioned:Ease of use
Great coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Love being able to brew a whole pot with grounds or just pop in a K-cup for a single brew
I would recommend this to a friend - Cons mentioned:Warming plate
Buyer beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was all pumped up because I got a ninja products in my kitchen but this ninja product is really not that great and it doesn’t even keep my coffee warm. I don’t know if it’s defected or what’s going on but the warming plate does not turn on I will get rid of it, and I will not bring this back into my kitchen.
No, I would not recommend this to a friend 
Not what i hoped it would be
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, its got a nice setup combining the grinds and pod function the way it does. Unfortunately the one i got had an issue of spraying hot water at our face when opening the pod attachment and burned 2 family members I have since returned this item and went with a different product. Also had an issue with lots of grinds ending up in our cup after brewing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja - DualBrew PRO 12-Cup Specialty Coffee System, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
- Cons mentioned:Temperature control
Does not work as it says
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep coffee hot for 2 hours as it says in the description
No, I would not recommend this to a friend - Pros mentioned:Overall performance
I love this ninja!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this about a 2weeks now and it’s by far the best coffee maker I’ve ever had. And im addicted
I would recommend this to a friend - Pros mentioned:Ease of use
NINJA VERSUS KEURIG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WONDERFUL COFFEE MAKER EASY TO USE HAVE HAD A KEURIG FOR YEARS BUT IT DOESN'T COMPARE TO THE NINJA
I would recommend this to a friend - Pros mentioned:Design
Definitely must buy when its on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of both worlds if you need k cup maker and also want traditional brewing. Sleek and modern .
I would recommend this to a friend - Pros mentioned:Ease of use
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this thing. It makes everything easy and fast for me. You’ll not be disappointed.
I would recommend this to a friend - Cons mentioned:Temperature control
Ninja DualBrew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to program. Only single cups are hot. Brewing pot into carafe cools quickly, nothing keeps it hot.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
Do not recommend
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brew coffee OK. Carafe leaks. Grounds get everywhere. Poor customer support from Ninja.
No, I would not recommend this to a friend The WORST pot!-cool coffee with grounds brewed in!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not brew very hot and the carafe does not keep it hot AT ALL. I could live with that. However, cannot brew pods (plastic k-cups from Sam's Club) without getting ALL the grounds brewed into it, And after owning it for about 3 months now it brews grounds into pots of coffee too. Using the correct filters and correct amount of standard coffee so ZERO reason to do this, HATE this pot--BUYER beware!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja DualBrew. Please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use
Aweslme and fun!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used ninja products for the last several years. The system is easy to use and fun.
I would recommend this to a friend - Pros mentioned:Overall performance
Great All Around Coffee Maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a a great all around coffee maker. My kids love to make hot chocolate with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a coffee maker that works well. Bought as gift for Mrs…happy wife.. happy life
I would recommend this to a friend Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Coffee grinds in almost every cup..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. This isn’t our usual standard, and we understand how frustrating it must be to find coffee grinds in almost every cup that’s not the experience we want for our customers. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Your experience matters to us, and we truly appreciate your loyalty and the time you took to share this with us.
Kind Regards,
Ninja Kitchen
- Pros mentioned:Coffee quality
Nice coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee. Have tried all the modes and the pods and can brew coffee like barista at home.
I would recommend this to a friend