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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,029 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really do like this coffee maker and alll the functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker! Super fast and gets hot quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my gf as birthday gift and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what doesn't this thing do! Great coffee maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a coffee machine that does it all, this would be the one to buy. Awesome machine you can literally do any type of coffee, easy, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife says she loves it. Dont know why 50 words needed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a more expensive Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Stars for combination and possibilities. Otherwise not worth the money at all. The frother does not get hot. The machine recommends you warm milk in the microwave while you have you coffee drip. Then you have to froth the milk. Super complicated. Not super versatile. I love all ninja products but not this one.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    No Warming Plate!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like your coffee to stay warm for a while after it brews, DO NOT buy this particular model. I will be trying to return this for a model with the Keep Warm function. I never would have dreamt a $200 Ninja coffee maker wouldn’t have a hot plate

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment!!!!!!!! Loved it!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Need more heat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great looking but it needs to produce more hot water so coffees and teas stay hotter Ninja please look into this

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your DualBrew. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind Regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fair amount of research beforehand and this coffee maker does not disappoint. Takes up way less space than our former Keurig duo and many more useful settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good coffee machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee maker but didn't know the frother wasn't heated

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Recall

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this system, works great and easy to use but I'm giving it 3 stars because the top of the pot is sharp and during cleaning my husband cut himself. I'm surprised there's not a recall on this! BE CAREFUL cleaning the stainless steel pot!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, however the froster could be a bit heavier

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Replaced my coffee shop addiction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it makes it super hot and the frother has been amazing addition to the at home coffee routine. I now only go out to coffee shops as a treat now!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee maler the only thing i was bummed about was that you can not set a timer to start ur coffee in the morning For the price of this maker should be able to set s timer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee maker worth what you pay, especially on sale

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Coffee Maker Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Ninja Specialty Pro Coffee Maker! All of the different settings, functions, and delayed start have truly improved my coffee experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife whom loves coffee for Christmas .

    I would recommend this to a friend