Customer Ratings & Reviews
- Model:
- CFP305
- SKU:
- 6471084
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Do not recommend
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brew coffee OK. Carafe leaks. Grounds get everywhere. Poor customer support from Ninja.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Aweslme and fun!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used ninja products for the last several years. The system is easy to use and fun.
I would recommend this to a friend - Pros mentioned:Overall performance
Great All Around Coffee Maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a a great all around coffee maker. My kids love to make hot chocolate with it.
I would recommend this to a friend The WORST pot!-cool coffee with grounds brewed in!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not brew very hot and the carafe does not keep it hot AT ALL. I could live with that. However, cannot brew pods (plastic k-cups from Sam's Club) without getting ALL the grounds brewed into it, And after owning it for about 3 months now it brews grounds into pots of coffee too. Using the correct filters and correct amount of standard coffee so ZERO reason to do this, HATE this pot--BUYER beware!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja DualBrew. Please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a coffee maker that works well. Bought as gift for Mrs…happy wife.. happy life
I would recommend this to a friend - Pros mentioned:Coffee quality
Nice coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee. Have tried all the modes and the pods and can brew coffee like barista at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Versatile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for our daughter - like the fact you can do single cups or a whole pot!
I would recommend this to a friend - Pros mentioned:Ease of use
coffee with a smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful stress-free morning start, excellent quality and easy to use.
I would recommend this to a friend No hot plate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no hot plate because it comes with a thermal carafe So you can’t use the glass carafe if you want to, disappointing.
No, I would not recommend this to a friend2-in-1 Excellent Choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Ninja DualBrew coffee maker. We use Keurig pods for daily coffee and it brews fast and deliciously strong! And when we use the carafe when we have guests, we were surprised how the coffee was just as rich-tasting, and stayed warm in the metal carafe for hours. I wanted to have 2 options in 1 machine to save on counter space. This was/is the perfect solution!
I would recommend this to a friendCarafe does not stay warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some features were nice but the thermal carafe did not keep the coffee warm. I specifically chose this model because of the carafe and was disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
- Cons mentioned:Temperature control
Carafe Does Not Keep Coffee Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so aggravated as I did a lot of research before buying. I went with this model because of the "wonderful" carafe that would keep the coffee hot for many hours. I only need it to keep it hot for a couple hours and it doesn't even do that so it is useless.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Ninja Coffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I bought thus far. I recommend for any coffee drinker.
I would recommend this to a friend - Pros mentioned:Ease of use
Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Multiple settings for mug size. Carafe keeps coffee hot.
I would recommend this to a friend - Pros mentioned:Coffee quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for me no coffee grinds makes a good strong cup of joe.
I would recommend this to a friend Coffee good, but carafe lacking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit operates as advertised, however the carafe does not maintain heated coffee as expected. This was after heating water close to boiling in the microwave and warming the carafe with that. I'll be using the individual cup settings 90% of the time. Would like to see a better quality carafe included. As I like hot coffee in larger portions than one cup, I will not recommend this for purchase.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Ok coffemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermos does not keep the coffee hot for long otherwise it’s and ok coffeemaker
I would recommend this to a friend - Pros mentioned:Coffee quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! This machine makes a good iced coffee and excellent late
I would recommend this to a friend - Pros mentioned:Overall performance
Great coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great whether you want a single cup or a ehole pot of coffee
I would recommend this to a friend Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Coffee grinds in almost every cup..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. This isn’t our usual standard, and we understand how frustrating it must be to find coffee grinds in almost every cup that’s not the experience we want for our customers. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Your experience matters to us, and we truly appreciate your loyalty and the time you took to share this with us.
Kind Regards,
Ninja Kitchen