Customer Ratings & Reviews
- Model:
- CFP305
- |
- SKU:
- 6471084
Customer reviews
Rating 4.6 out of 5 stars with 1991 reviews
(1,991 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Versatile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for our daughter - like the fact you can do single cups or a whole pot!
I would recommend this to a friend Rated 2 out of 5 stars
Carafe does not stay warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some features were nice but the thermal carafe did not keep the coffee warm. I specifically chose this model because of the carafe and was disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
coffee with a smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful stress-free morning start, excellent quality and easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
2-in-1 Excellent Choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Ninja DualBrew coffee maker. We use Keurig pods for daily coffee and it brews fast and deliciously strong! And when we use the carafe when we have guests, we were surprised how the coffee was just as rich-tasting, and stayed warm in the metal carafe for hours. I wanted to have 2 options in 1 machine to save on counter space. This was/is the perfect solution!
I would recommend this to a friendRated 3 out of 5 stars
No hot plate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no hot plate because it comes with a thermal carafe So you can’t use the glass carafe if you want to, disappointing.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Carafe Does Not Keep Coffee Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so aggravated as I did a lot of research before buying. I went with this model because of the "wonderful" carafe that would keep the coffee hot for many hours. I only need it to keep it hot for a couple hours and it doesn't even do that so it is useless.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ninja Coffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I bought thus far. I recommend for any coffee drinker.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Multiple settings for mug size. Carafe keeps coffee hot.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for me no coffee grinds makes a good strong cup of joe.
I would recommend this to a friend Rated 4 out of 5 stars
Coffee good, but carafe lacking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit operates as advertised, however the carafe does not maintain heated coffee as expected. This was after heating water close to boiling in the microwave and warming the carafe with that. I'll be using the individual cup settings 90% of the time. Would like to see a better quality carafe included. As I like hot coffee in larger portions than one cup, I will not recommend this for purchase.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 2 out of 5 stars
Ok coffemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermos does not keep the coffee hot for long otherwise it’s and ok coffeemaker
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! This machine makes a good iced coffee and excellent late
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great whether you want a single cup or a ehole pot of coffee
I would recommend this to a friend Rated 1 out of 5 stars
Ninja my-a_s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 11-28-2024. Went out of the country and came back 1/5-2025, finally getting a chance to use it. Within @ WEEKS it is telling me to clean it. Tried to clean it and all it does is make an awful clicking noise. Doesn't use the NINJA approved descaling solution. Just clicks and tells me too re-clean again. BESTBUY tells me I have to send it to the manufacturer. OF COURSE THEY DO. What a joke of a company.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 1 out of 5 stars
Ninja coffee maker dual brew pro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be very honest For the price I paid this was one of the worse purchases I ever made, I am a coffee lover and drinker. More than 10 cups a Day Paid $199 to replace a working Ninja espresso/coffee maker But like the fact that I could also get hot water for tee Well, don't buy it Coffee doesn't come out hot and don't even think that the boiling water button will give you boiling water I do not consider that temperature hot, just a bit more than warm I set it up after the return time frame so couldn't return it. So please don't buy it, not for that price a 20 years old coffee maker will be better than this and for $15 dollars
No, I would not recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product - creates tasty coffee in such a convenient way!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine thank you ninja coffee maker i will buy again
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Solid coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee machine I ever used. The froth machine is excellent
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition - especially for the tea drinkers in family.
I would recommend this to a friend Rated 1 out of 5 stars
Messy, would not recomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between this ninja and a keurig coffee machine. The Keurig sold out so I went fort his one which was my second choice. This is Very messy though, it will splash coffee (small drops) every where that will eventually cause a mess and I had coffee residue with every cup I made. Also not matter what setting I tried, the coffee would never come out strong. I returned it and got a keurig
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Carolina,
Thank you for sharing your experience with the Ninja DualBrew Pro Specialty Coffee System. We’re sorry to hear that it didn’t meet your expectations and that you encountered messiness and difficulty brewing strong coffee. We understand how disappointing this must have been, especially after it wasn’t your first choice.
Your feedback about the splashing and coffee strength is invaluable, and we’ll make sure to share it with our product development team to help improve future designs. While we’re sorry the machine didn’t work out for you, we appreciate you giving Ninja a try.
If you ever have questions about other Ninja products or need assistance, please feel free to reach out to us at 1-800-365-0135. We’d be happy to help you find something that better suits your needs.
Kind regards,
Ninja Kitchen