Customer Ratings & Reviews
- Model:
- CFP305
- SKU:
- 6471084
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.
This summary was generated by AI based on customer reviews.
Not what i hoped it would be
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] First off, its got a nice setup combining the grinds and pod function the way it does. Unfortunately the one i got had an issue of spraying hot water at our face when opening the pod attachment and burned 2 family members I have since returned this item and went with a different product. Also had an issue with lots of grinds ending up in our cup after brewing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja - DualBrew PRO 12-Cup Specialty Coffee System, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use
Great coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Love being able to brew a whole pot with grounds or just pop in a K-cup for a single brew
I would recommend this to a friend - Pros mentioned:Overall performance
I love this ninja!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this about a 2weeks now and it’s by far the best coffee maker I’ve ever had. And im addicted
I would recommend this to a friend Dispensed about 4oz when 12oz was selected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke after 7-8 months of use (2-3 times a day). Dispensed less amount than selected. It was replaced since it was within warranty. I sent it back the next day after speaking to the troubleshooting team, but I didn't receive a replacement 2 weeks after.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello AkmalK,
Thank you for sharing your experience with the Ninja DualBrew Pro Coffee System. We're sorry to hear about the inconvenience you've faced with the unit and the delay in receiving your replacement. We understand how frustrating this can be, especially given how often you rely on the coffee maker.
If you've already sent the unit back and haven't received your replacement within the expected timeframe, we recommend reaching out to our Ninja Customer Support team directly at 1-800-365-0135 to confirm the status of your replacement. Our team will prioritize resolving this for you.
Your satisfaction is our priority, and we’re here to ensure you receive the quality product and service you deserve.
Kind regards,
Ninja Customer Support Team
- Pros mentioned:Ease of use
NINJA VERSUS KEURIG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WONDERFUL COFFEE MAKER EASY TO USE HAVE HAD A KEURIG FOR YEARS BUT IT DOESN'T COMPARE TO THE NINJA
I would recommend this to a friend - Pros mentioned:Design
Definitely must buy when its on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of both worlds if you need k cup maker and also want traditional brewing. Sleek and modern .
I would recommend this to a friend - Pros mentioned:Ease of use
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this thing. It makes everything easy and fast for me. You’ll not be disappointed.
I would recommend this to a friend - Cons mentioned:Temperature control
Does not work as it says
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep coffee hot for 2 hours as it says in the description
No, I would not recommend this to a friend - Cons mentioned:Temperature control
Ninja DualBrew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to program. Only single cups are hot. Brewing pot into carafe cools quickly, nothing keeps it hot.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
Do not recommend
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brew coffee OK. Carafe leaks. Grounds get everywhere. Poor customer support from Ninja.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Aweslme and fun!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used ninja products for the last several years. The system is easy to use and fun.
I would recommend this to a friend - Pros mentioned:Overall performance
Great All Around Coffee Maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a a great all around coffee maker. My kids love to make hot chocolate with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a coffee maker that works well. Bought as gift for Mrs…happy wife.. happy life
I would recommend this to a friend Glad I got it on sale
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 12/2024. Nothing but regrets. Coffee in the thermal is lukewarm even after the secret setting fix. The pod adapter blew out and splashes water on the outside of the coffee cup. Lastly even with a full charge of water it just make 3/4 of a pot if that. Perhaps I got a lemon. Will try to see if there is any warranty left if not will buy a different brand.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your thoughts! We regret to hear about the issues you’ve had with your Ninja DualBrew. We will ensure your feedback reaches the right teams to help us prevent this from happening again. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you!
Kind regards,
Ninja Kitchen
- Pros mentioned:Coffee quality
Nice coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee. Have tried all the modes and the pods and can brew coffee like barista at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Versatile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for our daughter - like the fact you can do single cups or a whole pot!
I would recommend this to a friend No hot plate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no hot plate because it comes with a thermal carafe So you can’t use the glass carafe if you want to, disappointing.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
coffee with a smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful stress-free morning start, excellent quality and easy to use.
I would recommend this to a friend 2-in-1 Excellent Choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Ninja DualBrew coffee maker. We use Keurig pods for daily coffee and it brews fast and deliciously strong! And when we use the carafe when we have guests, we were surprised how the coffee was just as rich-tasting, and stayed warm in the metal carafe for hours. I wanted to have 2 options in 1 machine to save on counter space. This was/is the perfect solution!
I would recommend this to a friend- Cons mentioned:Temperature control
Carafe Does Not Keep Coffee Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so aggravated as I did a lot of research before buying. I went with this model because of the "wonderful" carafe that would keep the coffee hot for many hours. I only need it to keep it hot for a couple hours and it doesn't even do that so it is useless.
No, I would not recommend this to a friend