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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I bought thus far. I recommend for any coffee drinker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Multiple settings for mug size. Carafe keeps coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me no coffee grinds makes a good strong cup of joe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee good, but carafe lacking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit operates as advertised, however the carafe does not maintain heated coffee as expected. This was after heating water close to boiling in the microwave and warming the carafe with that. I'll be using the individual cup settings 90% of the time. Would like to see a better quality carafe included. As I like hot coffee in larger portions than one cup, I will not recommend this for purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! This machine makes a good iced coffee and excellent late

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Ok coffemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermos does not keep the coffee hot for long otherwise it’s and ok coffeemaker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great whether you want a single cup or a ehole pot of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product - creates tasty coffee in such a convenient way!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine thank you ninja coffee maker i will buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ninja coffee maker dual brew pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be very honest For the price I paid this was one of the worse purchases I ever made, I am a coffee lover and drinker. More than 10 cups a Day Paid $199 to replace a working Ninja espresso/coffee maker But like the fact that I could also get hot water for tee Well, don't buy it Coffee doesn't come out hot and don't even think that the boiling water button will give you boiling water I do not consider that temperature hot, just a bit more than warm I set it up after the return time frame so couldn't return it. So please don't buy it, not for that price a 20 years old coffee maker will be better than this and for $15 dollars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Solid coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine I ever used. The froth machine is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition - especially for the tea drinkers in family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The WORST pot!-cool coffee with grounds brewed in!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not brew very hot and the carafe does not keep it hot AT ALL. I could live with that. However, cannot brew pods (plastic k-cups from Sam's Club) without getting ALL the grounds brewed into it, And after owning it for about 3 months now it brews grounds into pots of coffee too. Using the correct filters and correct amount of standard coffee so ZERO reason to do this, HATE this pot--BUYER beware!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Ninja DualBrew. Please don’t hesitate to reach back out to our team at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty decent coffee machine so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work just fine. I haven't had a chance to try all the features

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Some like it hot! This one brews "warm" at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design was great with lots of options for hot water and frothing. Liked the ability to change water reservoir to side and back. No problem finding a reusable filter. However, I think Ninja should include one. I never experienced coffee ground overflow, as mentioned by some reviewers. I liked options to insert Pod attachment for single brew on same platform as full pot. And thermal caraf saved energy by not needing a warmer remaining on. I am very dissappinted in the brewed coffee temperature. Both the caraf and Pods brewed warm but not hot coffee. Immediately brewed drink temperature was not as hot as I'd like. So, the caraf did cool quickly, as the brewed coffee was not that hot to begin with. I am returning this coffee maker, as I prefer my coffee quite hot. I would not recommend this Ninja coffee maker if you desire hot coffee.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Carafe does not stay warm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features were nice but the thermal carafe did not keep the coffee warm. I specifically chose this model because of the carafe and was disappointed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for anyone who loves coffee and fast brewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Ninja. We wanted a larger thermal carafe. The water reservoir is removable and can be placed on the side in the back. I like the different brew styles and options for brewing different amounts. Also like the water feature that produces hot or boiling water. The carafe pours easily and keeps the coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    does it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it , glad i bought it , especially from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    5☆

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice coffee just like Starbucks. Definitely recommend

    I would recommend this to a friend