Customer Ratings & Reviews
- Model:
- CFP305
- SKU:
- 6471084
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.
This summary was generated by AI based on customer reviews.
Not so great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this machine. Over priced and over rated.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Mlpa,
Thank you for sharing your thoughts on the Ninja DualBrew Pro Coffee System. We’re sorry to hear that it didn’t meet your expectations in terms of value and performance.
We strive to offer high-quality, versatile coffee systems, and we appreciate your feedback. If there are specific features or performance concerns that we can assist with, our team would be happy to help. Please feel free to reach out to us at 1-800-365-0135 for troubleshooting tips or to discuss how to get the best experience from your machine.
We value your input and appreciate you giving Ninja a try.
Kind regards,
Ninja Kitchen
Fits all my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that there are a lot of size drinks to choose from. I also love that the hot water dispenser is separate from where the coffee drips. No more coffee flavored teas! Only issue I had was removing and putting back the K-cup adapter.
I would recommend this to a friendNo warming plate with Thermal pot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee becomes lukewarm within an hour of being made.
I would recommend this to a friendNice while it lasted.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice coffee machine...while it lasted. It died 1 year and 4 months after purchase. Something internally seems to have shorted out. Took a chance on the Ninja brand but will replace with a proper Keurig.
No, I would not recommend this to a friend
not good quality
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks beautiful and works great for about 2 years. The Kpod stopped working, then the regular brew started taking forever and i have grounds in my coffee, now it leaks coffee for hours. I tried cleaning it, looked on you tube for advice, bought a specific calcium deposit cleaner and it did nothing. Cannot return or get replaced at this point.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thermal Jar setting no good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thermal jar setup which is the one I got is no goog. It looks good but it doesn't keep coffee hot. You have to brew coffee and drink right after...
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your coffee maker. The carafe should be keeping the coffee hot for up to two hours. We will absolutely share your feedback with the relevant teams, but we'd also recommend that you reach out to our team by phone at 1-800-365-0135 to ensure the unit is working as it should.
Kind regards,
Ninja Kitchen
HORRIBLE FOR CARAFE BREWING, GROUNDS EVERYWHERE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only day 2 and I've already decided to return it. The coffee grounds spilled over into the carafe and basket (with the included filters!). A reusable filter is impossible to find; the original doesn't exist right now, and the Amazon knock offs don't fit at all. Best Buy doesn't have one that I could find. The carafe seemed to stay warm enough for us to finish a pot but I'd prefer glass with a warming tray. Ninja has some work to do on this model for me to keep it.
No, I would not recommend this to a friendTotal Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech package is well worth the money. Purchased this coffee maker (which I love) about a year ago and it stopped working. No questions asked just traded it out for a new one at no cost!
I would recommend this to a friendDoes what it says, mostly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Saves room from having a regular coffee maker for when we have guests; and makes the lcups for all the other tines. It does drip., so there’s little puddles to wipe up regularly, but all on all does the job.
I would recommend this to a friendExcellent Coffee Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, working like a charm. Much faster brew than a couple of other name brands, great coffee and black tea from pods. Wanted a thermal caraf to keen coffee warm for more than a few minutes.
I would recommend this to a friendJust no
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use to like Ninja. Had the previous version of this make and loved it. Now only have had since half a year and looking to replace it. The biggest complaint I have it is the pot always spills coffee while pouring it. Second complaint coffee ground as always ending up in the coffee have tried many different types of filters and the only seems to work is if you don't go about 2 scoops of coffee . It is always making a mess.
No, I would not recommend this to a friendPoor quality, mucho dinero
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, waste of money! So expensive and 4 months later the pods adapter stopped working. It says to clean but it doesn't even clean. Called ninja support and they will send a coffe base without any adapters. I had to pay shipping for it $21.00. Hopefully that will fix it. For an expensive coffee maker I shouldn't be having any issues with it within 4 months. I paid over $200.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your DualBrew. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
- Cons mentioned:Temperature control
I don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my coffee hot !! The machine is great but doesn’t stay warm. I regret purchasing this item
No, I would not recommend this to a friend Short lived
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a year and a half, already died on me. Keeps shorting out when it starts to brew. Now out of warranty.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your DualBrew. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
- Cons mentioned:Temperature control
Ninja coffee maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja coffee maker, I didn’t liked at all return it does not warm the milk coffee does taste good at all. I’m used to the nesspreso
No, I would not recommend this to a friend Coffee pot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best coffee pot I’ve ever owned. I swear the k cups come out better than the kuerig. I still haven’t tried the iced coffee but my wife says they are the best
I would recommend this to a friend- Cons mentioned:Temperature control
Col coffee, poor Ninja
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t keep the pot hot. There in no heating element
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your DualBrew. This model doesn't have a heating element, as the heat generated by the warming plate could damage the lining of the carafe over time. With that said, we will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Great machine but no hot plate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great coffee machice. The only issue i had was there’s no hot plate. Although you should know that a steel carafe don’t work with hot plates.
I would recommend this to a friendOh how I wanted to love this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a ninja coffee maker for years and it started to go kaput. I bought two of these and returned both of them. I am a dark roast drinker and richness of flavor is important to me. I thought maybe the first one was just a bad model as it also wouldn’t brew a full pot. The second one also didn’t seem to brew a full pot and I couldn’t get a rich flavor like I did from my old one. Both went back to BB. I wouldn’t recommend this one. It had every feature I was looking for so I was sad.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine to start, 1 year later electrical short in push button? Starts brew cycle for a few seconds then stops and resets back without completing brewing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Laura,
Thank you for taking the time to leave this review.
We're so sorry to hear that your Ninja DualBrew stopped working properly after one year of use. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure your product is working as it should. Please give our team a call at 1-800-365-0135, so we can help with this.
Kind regards,
Ninja Kitchen