Customer Ratings & Reviews
- Model:
- CFP305
- |
- SKU:
- 6471084
Customer reviews
Rating 4.6 out of 5 stars with 2029 reviews
(2,029 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the DualBrew PRO's ease of use, overall performance, and the quality of coffee it produces. The frother and design also receive positive feedback. Some customers have expressed a desire for temperature controls and the inclusion of a permanent filter.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
HORRIBLE FOR CARAFE BREWING, GROUNDS EVERYWHERE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only day 2 and I've already decided to return it. The coffee grounds spilled over into the carafe and basket (with the included filters!). A reusable filter is impossible to find; the original doesn't exist right now, and the Amazon knock offs don't fit at all. Best Buy doesn't have one that I could find. The carafe seemed to stay warm enough for us to finish a pot but I'd prefer glass with a warming tray. Ninja has some work to do on this model for me to keep it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech package is well worth the money. Purchased this coffee maker (which I love) about a year ago and it stopped working. No questions asked just traded it out for a new one at no cost!
I would recommend this to a friendRated 4 out of 5 stars
Does what it says, mostly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Saves room from having a regular coffee maker for when we have guests; and makes the lcups for all the other tines. It does drip., so there’s little puddles to wipe up regularly, but all on all does the job.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Coffee Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, working like a charm. Much faster brew than a couple of other name brands, great coffee and black tea from pods. Wanted a thermal caraf to keen coffee warm for more than a few minutes.
I would recommend this to a friendRated 2 out of 5 stars
Thermal Jar setting no good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thermal jar setup which is the one I got is no goog. It looks good but it doesn't keep coffee hot. You have to brew coffee and drink right after...
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your coffee maker. The carafe should be keeping the coffee hot for up to two hours. We will absolutely share your feedback with the relevant teams, but we'd also recommend that you reach out to our team by phone at 1-800-365-0135 to ensure the unit is working as it should.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Just no
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use to like Ninja. Had the previous version of this make and loved it. Now only have had since half a year and looking to replace it. The biggest complaint I have it is the pot always spills coffee while pouring it. Second complaint coffee ground as always ending up in the coffee have tried many different types of filters and the only seems to work is if you don't go about 2 scoops of coffee . It is always making a mess.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
I don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my coffee hot !! The machine is great but doesn’t stay warm. I regret purchasing this item
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor quality, mucho dinero
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, waste of money! So expensive and 4 months later the pods adapter stopped working. It says to clean but it doesn't even clean. Called ninja support and they will send a coffe base without any adapters. I had to pay shipping for it $21.00. Hopefully that will fix it. For an expensive coffee maker I shouldn't be having any issues with it within 4 months. I paid over $200.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your DualBrew. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
No thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pot leaks when I pour. I have tried to contact Ninja customer service, but have not had any luck
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Cindi,
We’re sorry to hear that your coffee maker pot is leaking when you pour, and that you’ve had trouble reaching our Customer Service team. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Coffee pot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best coffee pot I’ve ever owned. I swear the k cups come out better than the kuerig. I still haven’t tried the iced coffee but my wife says they are the best
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Ninja coffee maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja coffee maker, I didn’t liked at all return it does not warm the milk coffee does taste good at all. I’m used to the nesspreso
No, I would not recommend this to a friend Rated 2 out of 5 stars
Short lived
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a year and a half, already died on me. Keeps shorting out when it starts to brew. Now out of warranty.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your DualBrew. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Oh how I wanted to love this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a ninja coffee maker for years and it started to go kaput. I bought two of these and returned both of them. I am a dark roast drinker and richness of flavor is important to me. I thought maybe the first one was just a bad model as it also wouldn’t brew a full pot. The second one also didn’t seem to brew a full pot and I couldn’t get a rich flavor like I did from my old one. Both went back to BB. I wouldn’t recommend this one. It had every feature I was looking for so I was sad.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great machine but no hot plate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great coffee machice. The only issue i had was there’s no hot plate. Although you should know that a steel carafe don’t work with hot plates.
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Col coffee, poor Ninja
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t keep the pot hot. There in no heating element
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your DualBrew. This model doesn't have a heating element, as the heat generated by the warming plate could damage the lining of the carafe over time. With that said, we will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Ninja coffee system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, worked great out of the box but after using it for about 1 months, it starts spitting coffee out.
No, I would not recommend this to a friendRated 2 out of 5 stars
Broke down in 4 months
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I bought the replacemnt protection. After 4 months this device started flickering and turning off/restarting when attempting to make coffee. Was able to replace instore.
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
nan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coffee won't stay hot in pot. won't take reusable pods. won't heat your milk. it's a waste of money.
No, I would not recommend this to a friend Rated 5 out of 5 stars
An awesome dual brew coffee maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product. We replaced a Cuisinart which was more than the cost of the Ninja. It was poorly made, It leaked excessively.
I would recommend this to a friendRated 2 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't brew the ounces you set it for. It is either less or overflows your cup. If you put the correct amount of water in, it will tell you to add more. Its not worth the hassel.
No, I would not recommend this to a friend