Customer Ratings & Reviews
- Model:
- CFP305
- |
- SKU:
- 6471084
Customer reviews
Rating 4.6 out of 5 stars with 1992 reviews
(1,992 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Loud & Doesnt stay hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had high hopes for this coffee maker. We were quickly disappointed. We had a cuisinart maker and loved it but it was old and we wanted to replace it before it stopped working. The Ninja brews coffee fast but thats about the only good quality of this pot. The insulated Carafe is a joke. If you put very hot water in the reservoir then you might get an hour of warm coffee. Its never what i would consider hot. Not even close to our cuisinart insulated carafe. This makes the “set ahead of time” feature useless unless you like luke warm coffee in the morning. Its also very loud. Like wake the whole house loud! We will use this for now because we paid so much but i would not recommend it unless maybe you are just using it for cold coffee.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Cato,
Thank you for sharing your detailed feedback about the Ninja DualBrew Pro Specialty Coffee System. We’re sorry to hear that it didn’t meet your expectations, especially regarding the carafe’s insulation, coffee temperature, and noise level. We understand how disappointing this must be, especially when you were excited to upgrade your coffee maker.
Your input about the insulated carafe and the noise level is incredibly valuable, and we’ll share it with our product development team as we continually work to improve. We want to ensure that all our customers have a great experience with our products.
If you’d like, please reach out to us at 1-800-365-0135. We’d be happy to discuss possible solutions, troubleshooting tips, or other ways to improve your experience with the machine.
We appreciate your honesty and thank you for giving Ninja a try. Your feedback is vital in helping us deliver better products.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Amazing coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ninja dual coffee maker is an amazing coffee maker for the person who likes to have a cup or a pot. The options are endless! It also comes with a frotheron theside that folds up into the side of the coffee pot.
I would recommend this to a friendRated 1 out of 5 stars
Coffee machine Died year 3, right after warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine died shortly after additionally purchased bb warranty expired, and Best Buy was unable to honor it. Needless to say, its pretty didappointing to have paid $300 (item plus bb warranty) for a COFFEE MAKER that only lasted 2.5 years. I tried to look up possible repairs and saw many other people who went through the same thing with this coffee maker. I gave it 2 stars because it had nice features and was a nice machine in the short time it lasted, but given their track record with this design and how many others i saw struggling with this issue, I’d say there’s a pattern and its not worth the risk of wasting your money. The issue is that it will power up and start warming up, and then shuts off right when it starts dispensing the water/coffee.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Dori,
Thank you for taking the time to leave a review.
It's disappointing to know that your Ninja DualBrew has stopped working, and we sincerely apologize. We will absolutely share your feedback with the relevant teams for review. To help you with this issue, please feel free to reach out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Good for coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pod kinda worked unexpectedly, had to make an adjustment. Everything else worked pretty intuitively
I would recommend this to a friendRated 5 out of 5 stars
Hot coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its excellent, but someone knows how to keep warm the coffee? I can't never activated that option.
I would recommend this to a friendRated 3 out of 5 stars
Not great for a single cup using ground coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it that much. I bought it because it could use ground coffee OR K-cups (even though I have a Keurig machine). I usually make 1 cup at a time and none of the settings gets me an acceptably strong brew from ground coffee if I make a small amount. Haven't had the chance to make a big batch but am optimistic it will be good. Meanwhile, I use my Keurig machine
No, I would not recommend this to a friendRated 5 out of 5 stars
Enjoying this coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I love being able to brew a quick pod or making a whole pot with grounds. Hot water so fast for a cup of tea or oatmeal instead of using microwave or teapot. It arrived very quickly too.
I would recommend this to a friendRated 4 out of 5 stars
Nifty!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of complex until you get used to all the features. Love the carafe. No drips and stays hot. K cup feature works like a charm. Freed up some much needed counter space. Lot of caffeine for the buck.
I would recommend this to a friendRated 5 out of 5 stars
Good coffee machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the features. K cups compatible or full carafe. The separate hot water feature is real nice.
I would recommend this to a friendRated 5 out of 5 stars
Ninja Dual Brew 12 Cup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but the frother doesn't heat the milk. You can use your own coffee with kcup, but that doesn't come with the machine.
I would recommend this to a friendRated 5 out of 5 stars
Makes a lot of coffee.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Ninja dual brewer. They work great and longer than a Kuereg.
I would recommend this to a friendRated 5 out of 5 stars
Go get yourself one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Keurig for years, it finally died. Go get yourself one of these brewing units…so convenient to brew with a kcup or brew a pot!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee machine. I have it set to make a cup of coffee every morning before I wake up. I use regular coffee filters and it works just fine. I used the feature to make oatmeal and hot chocolate and it was great. I got it on Black Friday so I got a great deal on it. $150
I would recommend this to a friend Rated 3 out of 5 stars
review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the coffee maker, the only detail is that with little use we had a problem with the sensor that does not detect that you want to make coffee, but instead thinks that you want to make it with capsules. after 10 months of use about 10 times a month
No, I would not recommend this to a friendRated 5 out of 5 stars
Loving the new coffee maker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker with a lot of helpful and useful gadgets!
I would recommend this to a friendRated 5 out of 5 stars
A great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice and convenient! Love the hot water function.
I would recommend this to a friendRated 2 out of 5 stars
I wanted to like this machine....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this coffee machine. The largest amount of coffee that I can brew is 33oz. It comes with a measure scoop but I have never been able to use more than three scoops although it says that for a full pot to use 5-7. The grounds spill over and get everywhere. Also when using the K-cup adapter, same things happen. Too much water too fast and grounds are everywhere. Lastly, there is no warming plate, so if you do like your coffee to stay warm for more than a couple hours, it will not do this.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good for a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for a year, now it just keeps saying to clean, no matter how many times i run the clean cycle. Coffee can not be brewed on original or rich as its now watery and gross, and only works for specialty and over ice.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 3 out of 5 stars
Ninja coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only used my coffee maker a few times but it’s not really worth the price but it gets the job done
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Not hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this getting good reviews. It is just not hot. I am very handy. I looked and looked and there is no fix. I tried to microwave my coffeee after this thing made my almost warm pot but that got old.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your coffee maker. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen











