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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 1068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the high quality of coffee produced, the machine's ease of use, and the excellent milk frother as significant advantages. Many appreciate the convenient size of the machine. However, some customers express concerns about the relatively high price and the lack of a reusable filter, while others note that the machine can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,068 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s easy to use and makes a great espresso

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new coffee maker! Multiple types of coffee made. Husband likes lingo, son enjoys coffee over ice and I classic!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, very convenient and worth the money. Were not a coffee drinker, we needed it for cappuccino and lattes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My espresso

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee and espresso maker I own. Easy to use, easy to clean. I recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect if you like expressos or ice coffees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for coffee lover's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple instructions to follow even though I’m not a barista.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Coffee Machine. Easy to use and nice features. One of the best features is that the coffee warm keeps the coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Great option for coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an excellent cup of coffee. Can make 1 cup or a carafe. As easy as my old Keurig but tastes better and more functions

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and give the coffee an amazing taste! Easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Awesome setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time buying this. Threw out the 1st due to damage from a house fire. Absolutely loved it. Different fill options. Want a shot, a cup, a thermos, or a pot..no problem woth this machine. Also take nepresso pods (original only) and has a frother. Its a little bulky, but well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always prime time for coffee time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky yet handles multiple coffee making options. Easy to use and understand. Not a bad choice for the home barista.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Frother Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frother itself is amazing and fun to experiment with!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Wife loves it..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good coffee and espresso/lattes. I really like the different brew strengths for the coffee/espresso. Only negative things are the carafe could be designed better, water gets under the rim when washing and you have to turn it over to get it completely dried and would’ve like for the frother to be able to heat the milk.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I loved this machine for the first year and a half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this coffee maker 18 months ago and have really loved it. Simple to use, and the versatility of the pods and drip brew meets all of my needs. That said, the machine began malfunctioning in month 17, beeping constantly and turning itself on at all hours of the day and night. It'll still brew coffee, but I have to unplug it after each use or the electronics go haywire. This eliminates a lot of the functionality, like the timed start and the warming tray. No change to use, it just went from working one day to not working the next. Customer service was very friendly, but said that because it's out of warranty, I'd need to buy a new one, and offered me a 30% discount. I loved this machine for the first year and a half, but the sudden malfunction and short lifespan make it hard to justify replacing it... even with a discount.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Michael,

      Thank you for sharing your experience. It’s wonderful to hear how much you enjoyed the machine for the first year and a half, especially its simplicity and versatility. We understand how frustrating it must be to deal with unexpected malfunctions, especially when they impact key features like the timed start and warming tray. While we’re glad to hear our Customer Service team was friendly, we recognize that a sudden issue outside the warranty period can feel disappointing. Your feedback is incredibly valuable and helps us continue improving both our products and support policies.

      Kind Regards,
      Ninja Kitchen.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect 10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and easy to use and clean. Would recommend this to anyone who is looking for a coffee/espresso combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Level Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee machine if you want fresh drip coffee but also sometimes need a quick cup with the pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. Best I've ever owned. So many different things you can do, and the coffee tastes amazing. I had no idea the coffee I was drinking from my $30 drip machine was so bad until we got this. The "rich" setting is up to a popular coffee society's standards for brewing temp. Classic also tastes good. "Over Ice" is a really nice feature for both the ground brewing and the Nespresso pods (my old Nespresso machine couldn't even do this). If you're looking for the best value-to-quality ratio on a mid-range coffee maker, I think this is it. All the plastic parts are a bit of a let-down, and they remind you that you didn't shell out $800 for it and that it might break on you in a few years (will update if this happens). But honestly the coffee this makes is just as good as the more expensive machines. Still a really well-made machine, and from my extensive research before buying - I think it's quite possibly best in class.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Favorite coffee machine yet!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I pulled the trigger on this! I literally use this everyday, multiple times a day and saving money! I make the same popular coffee store drinks at home for a fraction of the cost from recipes online! Love the purchase 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja coffee expresso maker.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Works really well and brews fast. It was a huge upgrade from our previous coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A Kitchen Addition Everyone Needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja has done it yet again! I LOVE this machine and the fact that I can make coffee shop quality coffee at home for a fraction of the price. Such a great addition to anyone’s kitchen.

    I would recommend this to a friend