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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.6 out of 5 stars with 1089 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Espresso & Coffee Barista System for its excellent coffee quality and ease of use. Many appreciate its overall performance and sleek design, with some also highlighting the frother as a valuable addition. Criticisms include concerns about the need for a separate filter, the noise level during espresso making, and the price point. Some users have also mentioned issues with the water tank and its capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,089 reviews
  • Rated 5 out of 5 stars

    SHE LOVES IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas presents for my wife and SHE LOVES IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my coffee maker several months ago. I always wanted to be make my own cappuccino and i totally love it. Work days I make regular coffee and weekends, I treat myself to a couple of cappuccinos eith cinnamon on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee maker that we purchased through BestBuy. Can make a single coffee or a large pot, hot or cold, really does everything that we ask!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 2 Weeks After Warranty Expiration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost comical that, just 2 weeks after my 2 year warranty coverage expired, it is now failing to produce espresso. When attempting to produce any amount of espresso, the machine fails and displays the "add water" notification. I have cleaned and maintained it, per the instructions, but after several rounds of vinegar and descaling cycles it still refuses to work; our water is not hard to begin with and I've always used filtered water for it. Absolutely ludicrous and infuriating.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your feedback. We’re truly sorry to hear your Espresso & Coffee Barista System stopped producing espresso right after your warranty expired, despite your efforts to clean and maintain it. We understand how frustrating and disappointing this must be and appreciate you letting us know. Please call us at 1-800-365-0135 so we can help troubleshoot the issue. We are available Monday through Friday, 9:00 AM to 9:00 PM ET, and Saturday, 9:00 AM to 6:00 PM ET.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 highly recomment. I can make anything i want with this coffee maker, however the only think im not inpressed with is that the frother only froths cold. There isnt a hot frothing option for this.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 1 out of 5 stars

    Doesn’t live up to the name I expected.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t normally write reviews, but I felt the need to put this one out there. First off, not a Best Buy issue. I have shopped them for decades and never had a problem with the store! I have other Ninja products that I use and love! I had very high expectations when I made this purchase and felt some of the reviews were just one off pieces of equipment that got bypassed on quality control. They clearly were not. The biggest and most annoying issue ~when you use the coffee carafe/cup side, it leaks terribly after it is “done”. If you wanted to avoid the dripping/leaking, you would need to leave your cup or the put under the basket for about 5 minutes. The second issue~ when you close the filter off to pour a cup of coffee, it does not work. This is supposed to mimic a pause and serve feature, but it does not work all the time. The coffee is not very hot. The frother works great and the Nespresso pods work amazing! No issues with that side of the machine at all. I had boxed up the machine right away and intended to return it, but missed my window of opportunity so I took it out again and gave it another try. Same issues. Boxed it up again~ in case of an emergency :). Hope this helps!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great coffee maker. Beat buy always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific buy, love my Ninja. Makes the best coffee on classic or strong, especially like cold brew for espresso.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja 7 is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife kept asking for this Ninja Barista System, I finally surprised her with it and she loves it so much, every time we have company she loves offering a huge variety of drinks and everyone loves them!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it was a great coffee machine. It was fantastic and then about after the 6th cup it started leaking. Unfortunately I had to return it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your experience with us. We understand how disappointing it must have been when your coffee machine started leaking which led to a return. This isn’t the experience we aim to provide, and we truly appreciate your feedback. For future reference, if you ever encounter an issue like this, please feel free to give us a call so we can assist you with product support and explore possible solutions before a return becomes necessary. You can reach us at 1-800-365-0135, and one of our product specialists will be happy to help. We’re available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET.

      Kind regards,
      Ninja Kitchen NA

  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Good but mostly bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are much better choices out there if you like espresso. It is a great coffee maker, but terribly inconvenient for espresso since you can only use the pods and there is absolutely no useable refillable pods that work. The box is very misleading also because it seems like espresso could be made without having to use pods since it just says “compatible” with…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Hard to find Nespresso Capsules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee brewer worked fine. The main issue was the inability to find Nespresso Capsules. They were available thru the internet. I returned this Ninja and replace with the same type of Ninja that will take K-cups instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly how I wanted it to, brews fast, easy to use, easy to keep clean. Good machine. Ninja products always have done well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im loving it. wife is loving it. nespresso attachment is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love starbucks but for fraction of the price this is a great investment! Only wish the frother would heat milk too because it doesnt. Had to get a standalone milk steamer. But otherwise great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade from a roughly 5 year old Ninja coffee pot. This thing is amazing! Was able to get rid of my seperate Nespresso Machine as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth It.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to upgrade! Got this to upgrade a 5-year-old Ninja. It's loud when making to espresso, but the taste and quality is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Barista

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! I mostly use it for iced lattes but it’s great that you can make brewed coffee as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend. Ninja Expresso maker with built

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ninja expresso and cold coffee maker easy to use and brews quickly Just enough settings to choose plus has a nice frothing tool conveniently attached

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are nothing but happy! The ease of this machine and the quality is great! The larger carafe os my favorite part. But it definitely makes a very satisfying espresso!

    I would recommend this to a friend