Customer Ratings & Reviews

At a reasonable price, this is like have my own small barista corner in my home. A christmas present for my husband, but also for me. Defnintely recommend. We’re obsessed with the frother!

Loved it at first, but after a little over a year the capsule side stopped working and only brews water. Apparently there isn't enough water pressure to pierce the foil on top of the capsule. Called Ninja - the base unit needs to be replaced and they don't sell the part separately. Out of warranty of course, so only option is to trash this one and buy a new one out of pocket. I hate buying things that don't last. I did enjoy it while it worked, so if you buy it I'd advise you to shell out the extra money for an extended warranty.

Over all it wonderful but the timer is questionable

I was impressed with the variety of options and ease of use but I found the coffee that came out of this machine was pretty terrible. No matter what I did, even adding way too many beans for the volume of water, everything just tasted watered down. The iced coffee was undrinkable. I think it just runs too fast to properly extract anything from the grounds with most settings. I wanted to love this but ultimately it was a hard pass.

I am very happy with the build quality and all the accessories packed in such small footprint. The material used is what you can find in machines much more expensive. The interface panel is very user friendly and intuitive. I wish it also worked with Kcups too but hey, you get espresso (4 different types) and regular coffee (3 different brews, in a single cup or 60 oz decanter), what else do you want a $199.99 USD machine to do for you! I wish it had a nuzzle for hot water too for making Americanos etc. but that's easily doable using the ground coffee function if you don't put coffee in the basket.

This machine is nice but the Nespresso part doesn't taste like it should and the coffee doesn't get very hot.

Nice machine . Looks cool doesn’t feel cheap. Nice parts. Coffee flavor comes out great. Now buggest disappointment . Whi like cold coffee that’s supposed hot .

I purchased this coffee maker simply because I wanted to streamline the amount of machines on my counter. This solved my problem by combining a coffee pot (when I have company) and Nespresso maker in one. If I am in the mood for a single cup of coffee I just brew a single Nespresso pod 3 times, add a little creamer and presto, a perfect cup. Personally I will probably never use the frother since it doesn't warm the milk just whips it. I would recommend to others who love Nespresso but don't want yet another coffee machine on the counter.

Pros: - all in one for espresso, coffee, and frother - large water reservoir - can hold a decent amount of used capsules - uses the original Nespresso capsules so you have more options to buy them Cons: - inconsistent amount of espresso made. Lungo initially was 4oz. Within a few months only made 2oz. Ristretto shots were just a dribble in the cup. Multiple cleaning and descaling cycles did not remedy. - eventually started to leak from underneath - the coffee is honestly, not good. Using the same grounds I always have this was a significantly worse pot than my previous coffee maker (which was also a Ninja) - had to swap it under warranty due to the leak, new machine was also inconsistent amounts of espresso - randomly would decide it was out of water despite having a full carafe. Both machines did this, never figured out the rhyme or reason. replacement machine did it within the first few times I used it. Cleaning etc did not change this. - flavor of the espresso is just OK. A little more bitter than expected. The same capsules get much better/smoother tasting espresso from other machines Overall: I ended up returning it and buying a completely different brand/model espresso machine plus a $40 basic coffee pot (for when we have company and need a whole pot) that makes MUCH better coffee than this model Ninja.

Pros: Coffee tastes fresher than a normal coffee pot. The espresso side is nice to have. Coffee amount selection is nice as well.

Awesome coffee pot! Easy to use, offers many features, and I absolutely love that it has the ability to brew Nespresso pods as well!

I loved this coffee / cappuccino maker right up until only after 2 weeks the frother stopped working so now i had to buy a separate frothing machine

Easy to use and well put together. I love the functionality. All it needs is a grinder, reusable filter and reusable pods.

Great machine overall, does everything i need easy to set up. Brews the best tasting coffee. Only problem i have is it should include the reusable filter.

Love this. Makes coffee fast and easy to use. Unlike other coffee makers this one is easy to program for delay.

I have a number of Ninja items (pans, baking sheets, oven, air fryer, etc.) that are phenomenal. Their coffee line, however, is a joke. I had a coffee maker a few years ago that died after 18 months. I bought this and had it delivered on Dec 12, 10 days later it left a pond on the countertop as several reviewers have complained. I also notice the reviews on other sites like Amazon are far more pessimistic about this product than they are here on Best Buy. I urge you not to buy this item, even at a sale price. I thought it seemed too good to be true with all these features for $180 and indeed it was.

It works pretty well however, sometimes for the Nespresso, it can tend to get stuck.

I have had 2 of these now after finally returning my first one due to the drip-stop not functioning correctly just to have the same issue on the second one. It's an unfortunate flaw and quite annoying flaw on this otherwise nice coffee maker. I'll be going with another brand once once I find a quality machine.

It’s a okay machine. Just having problems with it , does not have a temperature control and the water is not hot enough.

Love it. Use it daily. Makes iced coffee, espresso, single serve, and full pots of coffee.