Customer Ratings & Reviews
- Model:
- CFN602
- |
- SKU:
- 6513002
Customer reviews
Rating 4.6 out of 5 stars with 1089 reviews
(1,089 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Espresso & Coffee Barista System for its excellent coffee quality and ease of use. Many appreciate its overall performance and sleek design, with some also highlighting the frother as a valuable addition. Criticisms include concerns about the need for a separate filter, the noise level during espresso making, and the price point. Some users have also mentioned issues with the water tank and its capacity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Useless Coffee Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this thing less than two months and used it maybe a dozen times and now every time I try and use it I an error that says "Add Water" I've run the clean cycle 3 times tried cleaning and reseating everything on this machine and I still can't pull one shot of espresso without getting this error.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Espresso and Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Perfect gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift, the person who received it was over joyed and it has seemed to be a great replacement for the old pot they had before!
I would recommend this to a friend- Cons mentioned:Filter
Rated 1 out of 5 stars
Used sold as new
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened the box and started to set it up, I noticed thay it had splashes of coffe on it and it was missing the filter.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a coffee maker that would do both coffee and espresso for a reasonable price. Happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Magical Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to read all the good reviews because all are true I’m in heaven with this machine thank you Ninja
I would recommend this to a friendRated 1 out of 5 stars
FIRE HAZARD - DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja's reliability has tanked. 8 months after purchasing to replace another Ninja unit (which lasted nearly 10 years), the heating element started overheating and burning the inside of the plastic housing. Good thing I pay attention, or my house would have burned down!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja - Espresso & Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Love this machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had coffee and espresso with this machine, and every cup has been simply amazing
I would recommend this to a friendRated 5 out of 5 stars
Great quality & Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on Black Friday and can't complain about the price. Definitely works great
I would recommend this to a friendRated 1 out of 5 stars
If you enjoy wasting your money, pick this up!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this January 27th. Only used filtered water in it. Cleaned it regularly per manufacturer’s directions. August 21st (8 months later) both sides clogged. I would avoid at all costs.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your CFN602 is clogged. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Must
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an espresso machine until I seen this, perfect for all kinds of coffee
I would recommend this to a friendRated 5 out of 5 stars
Ninja Espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend lives it. Nice that you ca dial in how many oz you want to brew
I would recommend this to a friendRated 1 out of 5 stars
Not reliable at all
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. The coffee machine stopped working again for different reasons. I’m calling the warranty again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your CFN602. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Amazing coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I have owned. So many options for brewing!
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Instructions easy to follow worth the money
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly great! My wife loves this and uses it daily.
I would recommend this to a friendRated 4 out of 5 stars
A decent brew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to try for different grinds before it stopped putting grounds in the coffee.
No, I would not recommend this to a friendRated 5 out of 5 stars
The Best Coffee Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as s gift for my mom, she absolutely loves it!
I would recommend this to a friendRated 5 out of 5 stars
Best coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the convenience of having two machines in one!
I would recommend this to a friendRated 1 out of 5 stars
Bad shipping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn't product I'm dissatisfied with; I'm sure is a good product. The shipping was terrible! No place to commit on that, so don't trust the shipping same day process.
I would recommend this to a friendRated 1 out of 5 stars
Coffee maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only work for 6 months the little coffees cup keep falling off and just water comes out
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi JuanM,
Thank you for sharing your feedback about the Ninja Espresso & Coffee Barista System. We’re sorry to hear that the machine is not performing as expected, especially with the coffee cup not staying in place and water issues. This is not the experience we want for our customers.
We’d like to help resolve this for you. Our Customer Service team is available to assist with troubleshooting or exploring warranty options if needed. Please contact us at 1-800-365-0135 so we can help get your machine back to its best performance.
Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Kind regards,
Ninja Kitchen















