Customer Ratings & Reviews
- Model:
- CFN602
- |
- SKU:
- 6513002
Customer reviews
Rating 4.6 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Espresso & Coffee Barista System for its excellent coffee quality and ease of use. Many appreciate its overall performance and sleek design, with some also highlighting the frother as a valuable addition. Criticisms include concerns about the need for a separate filter, the noise level during espresso making, and the price point. Some users have also mentioned issues with the water tank and its capacity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
It’s ok not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is ok and the ne espresso capsules do not work properly
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your Coffee Maker. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Ninja Kitchen
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t make a full pot when selected. Also after calibrating still too much condensation.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Espresso & Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Great All in One
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great device, if you're in a hurry you can use a Nespresso pod, if you've time and a good coffee (lavazza) at your hand it can brew a nice cup.
I would recommend this to a friendRated 1 out of 5 stars
defective coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.defective coffee maker, defective coffee maker, defective coffee maker
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Diego,
Thank you for taking the time to leave a review.
We're so sorry to hear that you received a defective coffee maker. We understand how concerning is this for you. We kindly invite you to please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Ninja espresso machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is great quality but, u have to buy a nesspresso pods and the ones u can on amazon to recycle them domr really work
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Perfect gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift, the person who received it was over joyed and it has seemed to be a great replacement for the old pot they had before!
I would recommend this to a friendRated 2 out of 5 stars
Brother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would warmup milk for brother. I have to warm up befor brothing
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
- Cons mentioned:Filter
Rated 1 out of 5 stars
Used sold as new
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened the box and started to set it up, I noticed thay it had splashes of coffe on it and it was missing the filter.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a coffee maker that would do both coffee and espresso for a reasonable price. Happy with this purchase.
I would recommend this to a friendRated 1 out of 5 stars
Useless Coffee Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this thing less than two months and used it maybe a dozen times and now every time I try and use it I an error that says "Add Water" I've run the clean cycle 3 times tried cleaning and reseating everything on this machine and I still can't pull one shot of espresso without getting this error.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Espresso and Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Magical Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to read all the good reviews because all are true I’m in heaven with this machine thank you Ninja
I would recommend this to a friendRated 1 out of 5 stars
Ninja coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frother does not heat! ... terrible i bought this item for this service and it does not heat milk
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Carla,
Thank you for taking the time to share your feedback on the Ninja Espresso & Coffee Barista System. We're sorry to hear that the frother isn’t heating the milk as expected, especially since that feature was a key part of your purchase decision. We understand how disappointing this must be.
We’d like the opportunity to troubleshoot this with you and help determine the best next steps. Please reach out to our Customer Support team at 1-800-365-0135—we’re here to assist and ensure your unit performs as it should.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Don’t buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy does not support their own products they sell.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kingdak,
Thank you for taking the time to leave a review.
We're genuinely sorry to hear about your experience while looking for support with your Espresso and Coffee Barista System. We'll absolutely share your feedback with the relevant teams for consideration on future services. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Love this machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had coffee and espresso with this machine, and every cup has been simply amazing
I would recommend this to a friendRated 1 out of 5 stars
FIRE HAZARD - DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja's reliability has tanked. 8 months after purchasing to replace another Ninja unit (which lasted nearly 10 years), the heating element started overheating and burning the inside of the plastic housing. Good thing I pay attention, or my house would have burned down!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja - Espresso & Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Great quality & Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on Black Friday and can't complain about the price. Definitely works great
I would recommend this to a friendRated 5 out of 5 stars
Must
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an espresso machine until I seen this, perfect for all kinds of coffee
I would recommend this to a friendRated 5 out of 5 stars
Ninja Espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend lives it. Nice that you ca dial in how many oz you want to brew
I would recommend this to a friendRated 1 out of 5 stars
If you enjoy wasting your money, pick this up!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this January 27th. Only used filtered water in it. Cleaned it regularly per manufacturer’s directions. August 21st (8 months later) both sides clogged. I would avoid at all costs.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your CFN602 is clogged. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Amazing coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I have owned. So many options for brewing!
I would recommend this to a friend