Customer Ratings & Reviews
- Model:
- CFN602
- |
- SKU:
- 6513002
Customer reviews
Rating 4.6 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Espresso & Coffee Barista System for its excellent coffee quality and ease of use. Many appreciate its overall performance and sleek design, with some also highlighting the frother as a valuable addition. Criticisms include concerns about the need for a separate filter, the noise level during espresso making, and the price point. Some users have also mentioned issues with the water tank and its capacity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Instructions easy to follow worth the money
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly great! My wife loves this and uses it daily.
I would recommend this to a friendRated 4 out of 5 stars
A decent brew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to try for different grinds before it stopped putting grounds in the coffee.
No, I would not recommend this to a friendRated 5 out of 5 stars
The Best Coffee Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as s gift for my mom, she absolutely loves it!
I would recommend this to a friendRated 5 out of 5 stars
Best coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the convenience of having two machines in one!
I would recommend this to a friendRated 1 out of 5 stars
Not reliable at all
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. The coffee machine stopped working again for different reasons. I’m calling the warranty again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your CFN602. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Bad shipping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn't product I'm dissatisfied with; I'm sure is a good product. The shipping was terrible! No place to commit on that, so don't trust the shipping same day process.
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome overall would buy again and again. Very recommend!
I would recommend this to a friendRated 1 out of 5 stars
Broke after a year!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on me after a year of usage!!! I didn’t even use this everyday. My capsules won’t brew anymore, and I’ve tried everything to get it working again. Sad case cause it was a great machine.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja - Espresso & Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Coffee maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only work for 6 months the little coffees cup keep falling off and just water comes out
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi JuanM,
Thank you for sharing your feedback about the Ninja Espresso & Coffee Barista System. We’re sorry to hear that the machine is not performing as expected, especially with the coffee cup not staying in place and water issues. This is not the experience we want for our customers.
We’d like to help resolve this for you. Our Customer Service team is available to assist with troubleshooting or exploring warranty options if needed. Please contact us at 1-800-365-0135 so we can help get your machine back to its best performance.
Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Machine leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks a lot, soaks the counter every night. Defective product
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
We’re sorry to hear that your Ninja Espresso & Coffee Barista System is leaking and causing issues on your counter. That’s not the experience we want for our customers, and we’d like to help.
Please make sure all components are properly assembled and that the water reservoir is securely in place. If the leaking persists, we recommend reaching out to our support team at 1-800-365-0135 so we can troubleshoot further or explore a resolution for you.
We appreciate your feedback and hope to assist in resolving this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Espresso Maker Broken After Just Two Months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took home this unit on January 27 2023. On April 2 2023 the espresso maker quit working.
No, I would not recommend this to a friendRated 1 out of 5 stars
Coffee maker not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not heat the water enough to have a hot hot coffee okay product
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the CFN602-Ninja - Espresso & Coffee Barista System is not heating up the water. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize you had to use a special type of Kcups
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the Ninja - Espresso & Coffee Barista System wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over ice function doesn’t work properly. When you select the highest amount of oz for “over ice”, the machine only produces about half.
No, I would not recommend this to a friend- Pros mentioned:Coffee quality, Frother
Rated 5 out of 5 stars
Versatile and beautiful coffee maker!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to me that part of the routine of many people today starts with a cup of coffee, maybe in the afternoon an espresso or a latte, or just sharing an iced coffee with friends, but coffee remains present in our lives or at least to many of us who love coffee. All these ways of preparing coffee are available in a single coffee maker which in the first instance I must say, like most of Ninja's products, looks great, has a minimalist and elegant aesthetic at the same time. All parts of the coffee maker have a millimeter finish, each piece fits into place without any problem and each of the parts fulfills its purpose flawlessly. To start using the coffee maker it is important to read the quick use guide as there are some steps to follow before brewing coffee for the first time. Once these steps have been completed, the process of brewing coffee, be it coffee grounds or espresso capsules, is very simple. Something that I think is great that is included is the frather, this piece that is very easy to wash and works impressively well, the truth is that preparing a classic coffee with foam on top and a little milk, makes its taste much better, I can say with all certainty that it tastes the same if not even better than a regular coffee shop. The instructions for use and cleaning of the coffee maker are very clear and are illustrated for further reference in the guides included in the box, personally I find it very helpful as well as the QR code that comes attached to the coffee maker that directs you to a page where you can consult the Clean Cycle Instructions and Instruction Manual in case you do not have the documentation at hand. Something that I think is important to mention and what is not emphasized in the quick use guide, is the measure or rather the type of capsules that can be used with this coffee maker because if you do not know correctly, you can end up buying the wrong kind of capsules, Nespresso Capsules OriginalLine are those that are compatible, on the internet you can order in various flavors and different number of units, which by the way are not expensive and you can prepare very tasty coffee. With this coffee maker you can prepare coffee for one person or for a group of people, there are some coffee styles that by their nature should be prepared one by one, however, in practice, the preparation takes a few minutes but the result is, at least in my experience, very gratifying. The truth is that the measures of water, coffee and milk are enough to make a good coffee without making practically mistakes, the flavor and the intensity of the coffee flavor will increase or decrease depending on the style of coffee that is selected, perhaps it is not necessary to clarify this but just in case. In conclusion I can say that the price of this coffee maker is reflected not only in how it looks and what features the product has, but also by the time it saves you cleaning the coffee maker and how easy it is to use, either to brew coffee grounds or espresso capsules. It may be the first time you buy a coffee maker of this type and if so I can say that using it and prepare good coffee, is easier than it seems, it is a very intuitive product that makes one can enjoy much more of this great pleasure that is drinking coffee either hot or cold, classic or espresso, there is always a good time for a good coffee, highly recommended without a doubt.
I would recommend this to a friend Rated 1 out of 5 stars
Ninja
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product broke after 2 weeks after i purchased it in Best Buy and Best Buy wouldn’t replace it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Espresso & Coffee Barista System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Everyone's happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband about 6 months ago. He likes to have a latte in the afternoon, and he was driving to a coffee shop to get one, spending about $6/day. He immediately loved the espresso maker and the milk frother, but I was missing my Keurig for a single cup of decaf or coffee. I am a notorious skimmer (of instruction manuals), and I did not realize that there is a little shelf on the coffee side, so you can make a single cup of coffee, too. You use a regular filter and set the volume at 10 or 12 ounces. Now we're both happy! I like to set the coffee pot on a timer so it's ready when we get up, and I like the large tank so you don't have to fill it with an exact amount every time you make a cup or pot. Excellent purchase.
I would recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Rated 5 out of 5 stars
Fantastic Ninja Multifunctional Brewing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big fan of Ninja products. They always seem one step ahead of the competition in terms of innovation and quality. As far as I know the new Ninja Espresso & Coffee Barista System is their first espresso coffee maker and in typical Ninja fashion it is wonderfully multifunctional. It also looks great and is well made. With this machine you get the option to brew both grounds and espresso. When brewing grounds you can brew in 9 different sizes from cup to carafe and 3 different brew styles including classic, rich, and over ice. For espresso this barista system uses espresso capsules which you can brew in 4 different styles including Ristretto, Espresso, Lungo, and Over Ice from 25ml to 110ml. In the box you get the machine, manual, quick start guide, carafe, a few paper coffee filters, coffee scoop, and frother whisk. I do wish Ninja had included a reusable filter. Before actually brewing you are instructed to prime both the grounds brewing side of the machine and also prime the espresso brewing side. This simply involves adding water to the 60oz water reservoir and letting the machine do a brew cycle on each side without coffee. Then you’re ready to brew. As with most Ninja products, this machine is very intuitive to use. You simply turn on the power and press the ground coffee or espresso button. For ground coffee you simply insert a filter, scoop in your desired amount of coffee, select the brew style, select the size by turning the brew knob, and then just hit the brew button. When brewing espresso you simply lift the capsule lever, insert the espresso capsule, select your brew style, and hit the brew button. On the side of the barista system you find the swing out frother. This is a whisk frother and not a steam frother so you get cold froth. If you prefer hot froth you have to microwave for 45-60 seconds before frothing. My brewing experience was great. I love the convenience of brewing grounds to whichever size I require. From a morning cup, to a travel mug on the way out the door to work, to a full carafe when guests are visiting. When in the mood for an espresso the capsules make the brewing process a breeze. I love the adjustable platform for your cup. Also, when you lift the capsule lever your used capsule is ejected into a very convenient capsule bin and is hidden away for later disposal. The frother is nice but note that it is not heated. My brewing results from grounds were excellent. Ground brew temperature and espresso brew temperature was roughly 160°. Espresso was excellent with a nice crema. Of course you should select a good espresso capsule brand for best results. The fantastic ease and convenience of brewing from espresso capsules has made me a daily espresso drinker. No messing with getting the perfect espresso grind or bothering with tamping. I love this Ninja. I think you will too.
I would recommend this to a friend Rated 1 out of 5 stars
coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality machine is loud when starting the Nespresso Capsule, frother has no power I used a different frother instead.
No, I would not recommend this to a friend















