Customer Ratings & Reviews

Good but too small for our needs. Had to return it.

Although the air fryer works well, the plastic burning smell is toxic. Nothing will get rid of the smell. Disappointed due to a lack of quality inspection.

So many good reviews. Maybe I was doing something wrong but it didn't work well for me. Chicken was still raw and French fries room 30 min to cook

This Foodi Air Fryer came without a proper shipping box. The item is used and the box was delivered opened and ripped. Fragile kitchen appliances need to be sent in sturdy shipping boxes. I was not able to use this item, because it was used and the box was damaged. This item will be going back to exchange with hopefully a new and undamaged one at the local store.

Not very pleased with purchase, product seems to be defective after a few uses the unit makes a rumbling noise as if it’s falling apart, just my luck after the return date. Very disappointed with this Best Buy purchase and this Ninja product.. A lot of money to waste on a defective product that lasted as long as the return date goes.

This is not about the product itself but BEST BUT and their Customer Service. This was not able to fit in my desired Kitchen space, So I needed to send it back. BB REFUSED to send a shipping label, and insisted I dropped it off in the store. I explained, MANY times I have a disability and I am not able to, but their answer was "I am sorry, this is our policy" - are you kidding me??? Get with the times, Best Buy, this is horrific. I am now stuck with this and will not shop at BB again.

The greatest time saving item to have in your kitchen

Awesome product! I would recommend this to everyone.

Love the dual cook trays, and the smart cook feature

I bought it long time ago and still working like a charm.

Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

These are really great to have you in your kitchen

Great product, quiet and cooks the right portions.

Love it. Save me time and the food taste very good

It was a gift to give but told it works fantastic.

The brand is not so good after 2 months of use it stop working and warranty thru best buy sucks

Huge fan of Ninja but this is not worth the money. It takes twice as long as any of my other ninja products had I known I wouldn't have purchased it

that purchase was frustrating. I made the online purchase, the estimated delivery time was 1 week, which is not good. on the day of delivery the app said they were preparing for the curbside, and we were waiting all day to pick it up, when at the end of the day the notification appeared that the product was delayed and without forecast. after another week of waiting we finally received the product and to our surprise with a broken basket. bad experience

The review is solely for their processing and shipping handling. Bought this over online for a friend as birthday gift. Two weeks past and item still hasn’t shipped. I had to contact them and they didn’t give me solid explanation of why they hasn’t shipped it yet. So they told me they’ll ship it right away and I’ll have it in couple of days. The item arrived and it wasn’t in a shipping box or anything. It came in its original box and box was severely broken. I just don’t understand how you ship electronics without proper packaging? No invoice etc. so disappointed!!!

I though I would like this but I didn't. If you wanted to make fries that would be ok because you have to baskets this was not for me