Customer Ratings & Reviews

[Employee of bestbuy] it is good for small meals, no space for a large tray.

One problem wayyyyyy to much smoke, dnt buy unless you plan to use outdoors

It was good before it was damaged, and yeah, I guess we did that somehow, but the heating elements on top are in glass tubes and not protected. One of ours broke, rendering the whole thing another item for the landfill. God forbid it be designed so as to be repaired.

I was really excited about purchasing this item due to the flip-away feature. It works fine as a toster oven but the air fryer is HORRIBLE!!!! Every time we would use the air fryer it would smoke and set off the smoke detector. We put our original air fryer back on the countertop and rarely use the Ninja Air Fry Oven. Waste of money!!!!

I was excited to try this. I opened the box and followed instructions. Problem started right away when it was near impossible to slide crumb tray out. Then it was nearly impossible to get the wire tray back in. It would not slide back in to any slot but the highest one which cant be used in that position. I want to return this but its such a hassle that I dont know if it worth my time. I might try and call to see if theyll send new parts that fit better, but I called and the wait times were so long I hesitant to trust the quality of he support.

It works well, it's compact which is what I thought I wanted... but it's really too small on the inside. You can only basically air fry flat things.

Love the functions. Easy to use. Cooks great. The draw back is that the interior is not tall enough. Can’t cook anything over 3-4 inches tall.

I expected alot form this oven, fryer. It was going so far but then one of the heating tubes on top broke. The material is so fragile. I had to return

I cooked bacon corn dogs and chicken nuggets and everything is great I am glad I have this oven.

I think air fryers are more of a gimmick. Doesn’t do as well as my convection oven.

Hard to see controls. Need to bend down to see while cooking. Super good for Air Frying. Warmer works great. Tried all but bake.

This works and its greet for some food but cornbread is so crumbly. It is also too small. I wish I had gotten something different.

Loved this fryer but in less then 6 months it just stop working. Error 2 is the message flashing

First let me start by saying that I have returned this item. This is not my first air fryer. The first one was a rotisserie style that worked so well that my daughter-in law took it. So, being that this is a newer model, I had big expectations. First, it does not heat evenly, the center items will be hot and the end items warm. It is fairly easy to clean as it's like a laptop bag, things get lost in the bottom. The menu and controls will take some time to use, but that's not a con, a learning curve for sure.

I’m not sold on this yet. Yeah it does make potatoes and leftover pizza crispy, but I don’t know if it adds that much value over my regular oven.

I read all the fabulous reviews and was so excited to get this. Completely disappointed. The air fry basket isn't deep enough to put anything large in and it barely crisps anything up. It's awkward taking the trays out to switch them too. Works well as just a toaster oven. Wish I could return it.

Works great for an oven and toaster but using the air fryer smokes alot. Especially with fatty foods. You should have a well ventilated kitchen if you plan on frying.

The unit is good but took up lot of counter space when not folded. The oven is shallow. Even folded, it takes up lot of room vertically. Returned the unit.

I thought I would use this more than I do. Frying anything with fat or grease make a complete mess and if I don’t clean every crevice in this thing it smells bad. Really only good for French fries and we don’t eat those that often.

PRODUCT LOOKS GOOD BUT HAVEN'T USED IT YET AS THERE ARE NO RECIPES OF GOOD INSTRUCTIONS ON THE DIFFERENT SETTINGS TO MAKE ME FEEL COMFORTABLE USING IT.