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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 899 reviews
  • Rated 5 out of 5 stars

    Ninja is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance with awesome features from the main point of being a grill all the way to air frying and baking! Love this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja foodi Smart XL 6-in-1

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale as a gift. Was very well received. She says she uses it almost daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! Love it! Cook steaks perfectly! And, it doesn’t smoke the whole place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the bee's knees

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set u0 and use. Be mindful of the cook times. They tend to be a few minutes short. Loving this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When bad wether doesnt allow outdoor cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Good to have when bad weather doesnt allow outdoor cooking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The photo and other accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product photos and the included accessories are different.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to share your feedback with us. We understand how confusing it can be when the product photos and included accessories don’t seem to match what you received. Since this purchase was made through Best Buy, we recommend getting in contact with their customer service team so they can review your order details and assist with any discrepancies. For reference, this model includes the Grill grate, 4‑quart crisper basket, 4‑quart cooking pot, Foodi Smart Thermometer, Cleaning brush, Splatter shield and the Chef‑created 15‑recipe inspirational guide. If you have any questions about using the unit or its accessories, our team is always happy to help as well. You can reach us at 1‑800‑365‑0135, and one of our product specialists will be more than happy to assist. We’re available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Manufacturing defect?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this. Only used twice and noticed errors on the screen (telling me to plug in). The item was plugged in. After inspecting, I noticed that the area around the cord looked strange. I unplugged and noticed the cord on the inside and the plastic surrounding it looked melted. I immediately boxed it up and returned. How scary!! It was never near heat so I’m thinking this was faulty or had a defect. Also, it was very large, took up too much counter space and heavy!! Whenever I did use it, it worked well!!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thanks for taking the time to write a review!

      We're sorry to hear about the problems you encountered with your Ninja Foodi DG551 that resulted in your return. Rest assured, we will pass your comments along to the appropriate teams for future enhancements. We hope you’ll consider giving our products another shot in the future!

      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It has many different features and settings. The only problem is that my smoke alarms constantly goes off. It does not smoke so I think it’s the heat that sets them off or that they are sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ninja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the profile/ design. Fit right where I had my toaster oven ( which i got rid of once my Ninja arrived).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at cooking steaks. Don’t like all the presets. I wish i could just flout it on for a time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but has more smoke than it claims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little cooker. Worth what it costs. Totally is not smokeless but won't set off smoke alarms. easy to clean, but a bit bigger than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medium Steak easy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this grill. Great controls can grill a steak easily to your liking with the thermometer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to anyones kitchen. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Chef Maker!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing multi functional system that allows me to cook healthy tasty meals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! It doesn’t do smoke, powerful and silent. I recommend for everyone have one at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja foodi grill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good grill for inside the house and outside .thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great indoor grill and air fryer. The quality of the appliance is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it does cook the juice out of your food come out good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ninja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ninja air fryer i can do alot of really good meals without oil

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You can get your meat the right temperature and you do not have to check it all the time.

    I would recommend this to a friend