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Your price for this item is $289.00
The comparable value price is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 834 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 834 reviews
  • Rated 4 out of 5 stars

    Grill for more then just grilling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many functions and seems like it will hold up for years to come .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XLNINJA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, more than I expected. Easy to use and great to leave on kitchen counter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very quiet and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet and fast. The only problem is that it doesn’t make a sandwich good. You still need to make a sandwich on your stove.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Ninja - Foodi Smart XL 6-in-1 Countertop Indoor Grill. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean and the food came out delicious get one for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! It’s super helpful, the best decision I made,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Foodie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine, I had been eating it for a while.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy it smokes and not roomy.for the price not worth it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No as good as the small one, this one is bigger, that was nice but the heating element was same size as the small ninja . Because the element was in the center the ends did not cook as well.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Ninja - Foodi Smart XL 6-in-1 Countertop Indoor Grill. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    Disappointed with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the package was open, it was missing pieces and then when we tried to use it, it was broke. I couldn’t get it right back to Best Buy so I had to go through the ninja corporate to get a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good grill nut had a weird sound (fan) if i push the door down stop making noise, idk if a problem from factory or its like that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok but getting the griddle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant use open up only closed. Bottom dont heat up like a real grill should. Getting the pro xl instead

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ninja Food Grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item delivered to damaged. I believe I was sold a opened item as new because the inner seal on the Ninja box was already cut open when I removed it from the delivery/shipping box Or, somehow product was damaged during packaging and delivery so I promptly returned item.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you received a damaged Foodi XL Grill, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Ninja Kitchen

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great indoor grill with bonus functions.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Ninja Foodi Smart XL indoor grill has been a nice addition to my small kitchen appliance arsenal. I’m replacing my old indoor grill, which was only a grill and did not have a lid, with this new Foodie indoor grill that has five additional cooking functions, a smart thermometer and a nice sturdy lid to help lock in the heat and smoke. It’s quite the upgrade from my old indoor grill without taking up anymore countertop space. I’ve been able to cook a few things so-far, using the grill, bake and air fry functions, and everything I’ve put into this Foodie grill has come out nicely cooked and tasting great! There is a bit of a learning curve to using the smart thermometer and control panel, but once you get it figured out, it’s pretty easy to operate. The grill comes nicely packaged and setup is a breeze. Just unpack all of the accessories, give them a wash and remove the stickers from the lid and thermometer. Be sure to read the instruction booklet thoroughly before operating the appliance. Having never used an advanced indoor grill like this before, the control panel looked a little overwhelming at first. Fortunately Ninja provided a clear and detailed instruction booklet for all cooking functions, the control panel, cleaning and safety. Along with the fourteen page instruction booklet, Ninja also gives you a four page, color Quick Start Guide with helpful information about the control panel, thermometer usage, cooking and operating the Foodie, cook times/temps for various foods and other info. You also get a forty-nine page Ninja Foodi Smart XL Grill recipe book and cooking guide with lots of helpful cooking temp/time charts for various foods for the grill, air crisp and dehydrate functions. I love that Ninja provides this much additional “learning” materials to ensure users like me, who enjoy the reading and recipes, get the most out of our new appliance. The first thing I cooked on my new grill was cheeseburgers and I followed the “Classic Cheeseburgers” recipe on page twenty-six of the recipe booklet. This recipe uses the thermometer, inserted horizontally into one of the burgers. For hamburgers I set the function to “grill” with the temperature on “hi”, per the recipe. Then I selected the “preset” thermometer function, “beef” as my meat selection and chose “medium” for my desired doneness. Once the preheat was finished I added my four patties and closed the lid. The recipe says not to flip the burgers, but the unit beeped and displayed a message saying to flip, shortly after adding them, so I flipped. I think this might have messed up the cooking time and/or thermometer because shortly after that the unit beeped and said the burgers were done. I checked and they still looked pretty rare in the middle so I started the unit up again, skipped the preheat cycle, and continued cooking with the doneness raised to “medium well”. Within twenty seconds, the unit beeped again saying it was done. I checked again and they still looked pretty rare to me so I restarted it and kept them on longer, this time in manual mode with the thermometer removed. After checking once more, a few minutes later, the burgers were done to my desired doneness of medium/medium well. I think having flipped my burgers, along with them being on the thinner side, might have been throwing off the thermometer. Regardless of my thermometer issue, the cheeseburgers ended up tasting great, almost as good as if they were cooked on the grill outside and much better than if they were cooked on the skillet. The next thing I cooked was a pack of frozen spanakopita. For these I used the bake function at 400 degrees, which is the highest allowed for the bake function. Broil goes up to 500, so I’m not sure why bake can’t get past 400, but there must be a reason. The cooking instructions for the spanakopita called for 425 but I figured 400 would be okay. I inserted the cooking pot, chose the bake function and my desired temperature and time, then closed the lid for preheating. As a test, I also set my normal countertop oven to preheat at the same time, and the Ninja finished first, beating the countertop oven by over a minute! I flipped the spanakopita halfway through and they actually finished cooking about three minutes sooner than expected, which was great! Although it might not have been so great had I not checked it in time, a small window somewhere in the lid would be a nice addition for a future release, so that you can check your cooking without needing to open the lid. Finally I cooked a couple steaks, again using the thermometer and selected “medium well” as my desired doneness level. I did flip the steaks halfway through. This time, the thermometer worked pretty well. The steak that had the thermometer in it was “medium well”, after resting for three minutes and the other steak was more of a medium but that’s okay. I think these worked better with the thermometer because they were pretty thick cuts with the thermometer inserted horizontally in the middle. I hope it works as well for a thinner cut steak, but honestly, that’s something that might not need a thermometer anyway, since it cooks quickly. I’m really happy that I got this new Ninja Foodie smart grill and I look forward to all the great things I’m going to cook. I love being able to grill indoors without all the smoke. Speaking of which, I didn’t notice any smoke at all, but I was sure to wash the splatter shield between cooking, as per the instructions, which I’m sure helps. To be honest I’ll probably use the grill function the most, but it’s nice that the other functions are available for when I need them. I am eager to try the dehydrate function as I love cutting up sweet potatoes and dehydrating them for dog treats. I like that all the pieces are fairly easy to clean. The grill grate is the hardest to clean, with all the groves, but the included cleaning brush tackles it pretty easily. On the downside, I’m not a fan of the noise. It’s much louder than I expected, with the fan running in the lid, but it’s bearable. I also think they should have cut a grove, with a silicon lining, for the thermometer cord to sit into, at multiple points along the lid. This would allow you to close the lid completely when using the thermometer rather than leaving a small gap, as it is now. I recommend this to anyone who enjoys grilling or cooking and likes kitchen appliances. This is fun to use, once you get it figured out, and does a really nice job. It’s also great for any new cooks who want the thermometer nearby to ensure they are reaching the proper safe food temperatures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry it’s a Christmas gift!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back and got the 7-in-1 which is what I really wanted. Aside from that I can’t really give you a true review because I haven’t opened it, it’s a Christmas gift for someone else which I hope they will love it. It looks cool and if it does what it says it can do then who wouldn’t love it!!! DEUCES….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little too big on the counter. Wish it was smaller so had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 4 months. I enjoyed the versatility while it was still working. Keeps saying the lid is open when it’s closed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Foodi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.

      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    Not a replacement for gas grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would taste like a grill it could be me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically just a oversized air fryer just stick with your regular air fryer. This is not that much of a difference. They just try to get us lost in so many functions when it’s really all the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept but temp probe issues make unusable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooking option but lacks quality when it comes to preset cooking options due to the thermometer being unreliable after a bit of time of owning it (1st unit I had lasted over a year before it went bad -the second less than 6 months and I can't cook with preset options due to bad thermometer probe)

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with the thermometer and preset cooking options on your DG551. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been grilling for years, and this by far has made the best steak I’ve ever grilled. Period.

    I would recommend this to a friend