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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 899 reviews
  • Rated 5 out of 5 stars

    Ninja XL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great!! I love it and I’m glad I purchased the item!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky and not a lot of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This indoor ninja is very bulky and doesn’t have a lot of inside space. For a family of 5, it’s hard to fit enough food in there to accommodate all of us at the same time.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Nasima,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with the space inside your Grill. We will absolutely share your feedback about it with the relevant teams for consideration on future products.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best kitchen purchase ive made yet! Would buy 10 more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product and i would recommend this 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I love this machine. Everything is perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Healthy food that tastes wonderful! Great investment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great air fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's honestly an amazing product, however, you need to remember to clean the grease off the top of the lid every time, because it will be hard to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great steak fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well works fast efficient timer is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome additon to my kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product that I enjoy using on a daily basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second ninja grill, we love it . The only thing, is very hard to clean specially the grill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally able to Grill again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and have had no issues with it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much smoke inside a house, the food sticks, not easy to clean

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Mayito, thank you for sharing your feedback. We’re disappointed to hear about the excess smoke during indoor use, the food sticking while cooking, and the difficulty with cleanup. We understand how frustrating this can be, as these issues can take away from the overall cooking experience. This isn’t what we want for our customers, and your concerns have been noted. We’d appreciate the opportunity to look into these concerns further to ensure there are no defects and to help make sure you’re getting the best possible performance from your product. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Kind regards, Ninja Kitchen

  • Rated 5 out of 5 stars

    Cooking only better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to reheat pizza if you dont want it soggy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing.Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features on the ninja.It's worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware, The Accessories Might Be Wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As another reviewer mentioned, be careful with the accessories on this purchase. I received a metal "mesh" air fryer / crisper basket, which isn't the basket shown in the photos on Best Buy's website, or the manufacturer's website. The mesh crisper basket I received isn't even shown as an accessory for purchase on the Ninja website. There does not seem to be any reason why this should come with the wrong accessories. Best Buy refused to make this right, and actually disconnected my session and stopped responding to me. I am now left with driving 45 min to the store to make a return, and finding another store that hopefully has one in stock. I'm a longtime Best Buy customer, and a Best Buy Plus member, and this has been a terrible experience.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there, thank you for sharing your experience with the Ninja Air Fryer. We're sorry to hear about your situation. This is certainly not the experience we want for our customers, and we understand how frustrating it must have been. We recommend reaching out to BestBuy's customer service team to discuss alternative options for resolving this situation. If you'd like, our team can also assist by providing additional details about the product or guiding you on the best steps to take. Please feel free to contact us at 1-800-365-0135. We appreciate you bringing this to our attention, and your feedback will be shared as we work to improve. Thank you for choosing Ninja, and we hope to make things right for you. Kind regards, Ninja Kitchen

  • Rated 4 out of 5 stars

    Great air fryer but not wide enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this air fryer but ai wish the inside tray was wider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, controls the smoke steaks turn out juicy and favorable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja pro xl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ninja but I think I expected to be slightly bigger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to try it yet but looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airfryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good , the grill setting gets really smoky with certain meats

    I would recommend this to a friend