Customer Ratings & Reviews

It’s ok. I would return it, if I could. That’s only because it’s just extra and unnecessary for my kitchen. Not a bad item. I also paid regular price for it and a month later Best Buy dropped it $100. It’s definitely not worth what I paid for it. I would not recommend at the price I bought it for.

Only used it once, so far. It did a good job on our meal.

Love this grill! Less mess…easy to clean! Food cooks real good…very fast! If you don’t have 1, get yourself 1!

Many functions and seems like it will hold up for years to come .

Excellent product, more than I expected. Easy to use and great to leave on kitchen counter.

Easy to clean and the food came out delicious get one for you

This thing was supposed to replace my wood fire grill because I only use it in the house however being an XL I thought it would be a seamless transition but the thing is Tiny and actually smaller than the wood fire grill original so FYI make sure you look at the specifications and not just the logo ninja XL

Great product!! It’s super helpful, the best decision I made,

I like the machine, I had been eating it for a while.

It’s very quiet and fast. The only problem is that it doesn’t make a sandwich good. You still need to make a sandwich on your stove.

Not happy it smokes and not roomy.for the price not worth it.

I am very disappointed with Best Buy. I made a purchase with my Best Buy card, planning to pick up the product in the store. After almost an hour of waiting due to your technical problems, I gave up waiting. Terrible experience. I will cancel my card.

No as good as the small one, this one is bigger, that was nice but the heating element was same size as the small ninja . Because the element was in the center the ends did not cook as well.

When the package was open, it was missing pieces and then when we tried to use it, it was broke. I couldn’t get it right back to Best Buy so I had to go through the ninja corporate to get a new one.

Good grill nut had a weird sound (fan) if i push the door down stop making noise, idk if a problem from factory or its like that.

Cant use open up only closed. Bottom dont heat up like a real grill should. Getting the pro xl instead

I took it back and got the 7-in-1 which is what I really wanted. Aside from that I can’t really give you a true review because I haven’t opened it, it’s a Christmas gift for someone else which I hope they will love it. It looks cool and if it does what it says it can do then who wouldn’t love it!!! DEUCES….

It was a little too big on the counter. Wish it was smaller so had to return it.

Thought it would taste like a grill it could be me

Broke after 4 months. I enjoyed the versatility while it was still working. Keeps saying the lid is open when it’s closed.