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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.8 out of 5 stars with 859 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Foodi Smart XL 6-in-1 Countertop Indoor Grill for its ease of use and impressive cooking performance, allowing for quick preparation of meals like burgers and steaks. The overall performance and convenient size are also appreciated, along with the helpfulness of the included thermometer. While the grill is praised, some customers have noted concerns about smoke, noise levels, preheating time, and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 859 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it! Ninja direct disappoint love it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Birthday Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a birthday gift and he loved it. Said it was the easiest clean up ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja Grill

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Just dint use it close to a smoke detector the little smoke will set it off.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Love this Ninja

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was perfect !!! Cooks perfect everytime abd delicious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Burgers, steak, chicken all have been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!! Great for grlling and air frying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food comes out extra crispy or grilled to profection.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend everyone get one. Everything is cooked to perfection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Easy to use and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Ninja products! This is a great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for persona use and the whole family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Manual instruction does not match product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drying are not user friendly abs instructions not much better. The images and instructions do not match the model or screen I have on this model. I looked online and had the same problem. I found sine YT videos that helped some but truthfully the only thing I made with this that didn't burn out cook poorly was burgers. I expected so much better. Also stunk up my home with grease and smoke odors. Not fun to clean either. Hardly use it. Disappointed with performance and user manuals.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Ninja Foodi Smart XL Indoor Grill. We're truly sorry to hear that the setup process and user manuals didn’t meet expectations, and that cooking with the unit has been more frustrating than enjoyable.

      We always aim to create appliances that are both easy to use and deliver excellent results, so your comments about the unclear instructions, difficulty with odor control, and performance are incredibly important to us. We appreciate you highlighting these pain points, and we’ll ensure your feedback is passed along to our product team.

      We’d love the opportunity to make this right and provide tailored guidance that might improve your experience. Please feel free to reach out to our team at 1-800-365-0135—we’re here to help.

      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    The photo and other accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product photos and the included accessories are different.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to share your feedback with us. We understand how confusing it can be when the product photos and included accessories don’t seem to match what you received. Since this purchase was made through Best Buy, we recommend getting in contact with their customer service team so they can review your order details and assist with any discrepancies. For reference, this model includes the Grill grate, 4‑quart crisper basket, 4‑quart cooking pot, Foodi Smart Thermometer, Cleaning brush, Splatter shield and the Chef‑created 15‑recipe inspirational guide. If you have any questions about using the unit or its accessories, our team is always happy to help as well. You can reach us at 1‑800‑365‑0135, and one of our product specialists will be more than happy to assist. We’re available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great air fryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air fryer. It does it all. Its amazing. Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Falconmechanic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal. This is my second Ninja upgrade. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Best Indoor Grill OnThe Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands Down The Best Indoor Grill OnThe Market Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Ninja cooker. It grills great and airfrys perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Grille

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best invest super easy cook best grille and air fryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever, quality, and price Ninja products are the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've ever made, It makes my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great does everything it's supposed to very well. Love it

    I would recommend this to a friend