Customer Ratings & Reviews
- Model:
- DG551
- |
- SKU:
- 6512370
Customer reviews
Rating 4.8 out of 5 stars with 885 reviews
(885 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Foodi Smart XL 6-in-1 Countertop Indoor Grill for its ease of use and impressive cooking performance, making meal preparation a breeze. Many appreciate its overall performance and suitable size for families, with the integrated thermometer being a particularly helpful feature. While the grill is praised, some users have noted concerns regarding smoke, noise levels, preheating time, grill marks, and cord length.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Extraordinary product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I am purchasing more this weekend Absolutely love using it and will be using for my business!
I would recommend this to a friendRated 5 out of 5 stars
Nice grill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter who hasnt had a stove for a while due to remodeling her apartment. She cooks a lot of different foods on it and she loves it.
I would recommend this to a friendRated 5 out of 5 stars
Best purchase yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it for a single person. I can cook small quantities without heating up the oven. It bakes, grills, and air fry’s.
I would recommend this to a friendRated 5 out of 5 stars
Excelent Indoor Grill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been most excited about the temp gauge in steaks. Then selecting beef, how well you want and then push start.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product is exceptional, rendering the need for an external grill obsolete.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, I really liked it but now it has stopped working.
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older version and I love this one just the same.
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service, staff was friendly and knowledgeable
I would recommend this to a friendRated 2 out of 5 stars
check box before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased without checking inside of box. The crisper and the instruction box was missing. Attempted to contact store several times, however, it sent me to an call center. They said they would have someone contact me, however, no one ever called.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Lyndell,
Thank you for taking the time to share your experiences. We understand how bothersome it may be to open a new product and find that crucial pieces like the crisper plate and instruction guide are missing. This is not the experience we want for our consumers, and we appreciate you bringing it to our notice. To get this resolved as soon as possible, please call our Ninja Customer Support Team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen
Rated 5 out of 5 stars
Ninja Grill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks a steak in 8 minutes. Well done Ninja. Not my last Ninja product i will buy.
I would recommend this to a friendRated 5 out of 5 stars
Ninja always rock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, look as the pictures and works extremally well.
I would recommend this to a friendRated 5 out of 5 stars
Grill master
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent gotten a chance to use it yet but from the videos on Instagram im gonna have alotnof fun with this piece of equipment
I would recommend this to a friendRated 5 out of 5 stars
As easy as a microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets it done really well , just throw it in and boom ! It’s like a microwave but for steak , salmon etc . I would highly recommend
I would recommend this to a friendRated 5 out of 5 stars
65 inch tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a beautiful tv. Easy to use i recommend it. It an excellent picture
I would recommend this to a friendRated 5 out of 5 stars
Ms Fitz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son and I purchased the Ninja Foodi and we love it! I have purchased a few Foremans in the past., but this makes the best meat BAR NONE !
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Manufacturing defect?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited for this. Only used twice and noticed errors on the screen (telling me to plug in). The item was plugged in. After inspecting, I noticed that the area around the cord looked strange. I unplugged and noticed the cord on the inside and the plastic surrounding it looked melted. I immediately boxed it up and returned. How scary!! It was never near heat so I’m thinking this was faulty or had a defect. Also, it was very large, took up too much counter space and heavy!! Whenever I did use it, it worked well!!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thanks for taking the time to write a review!
We're sorry to hear about the problems you encountered with your Ninja Foodi DG551 that resulted in your return. Rest assured, we will pass your comments along to the appropriate teams for future enhancements. We hope you’ll consider giving our products another shot in the future!
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love ours so much, we bought family each one as gifts. Great indoor grill with many other settings.
I would recommend this to a friendRated 5 out of 5 stars
Excellent gift.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for a friend. She is overjoyed with it. She has been sad that she couldn't grill anymore, but now she can.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product would recommend to everyone. A+++++
I would recommend this to a friendRated 5 out of 5 stars
versatile cooker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, use it to cook most of our meals now. Even managed to cook brownies in it.
I would recommend this to a friend













