Customer Ratings & Reviews
- Model:
- DG551
- |
- SKU:
- 6512370
Customer reviews
Rating 4.8 out of 5 stars with 859 reviews
(859 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Foodi Smart XL 6-in-1 Countertop Indoor Grill for its ease of use and impressive cooking performance, allowing for quick preparation of meals like burgers and steaks. The overall performance and convenient size are also appreciated, along with the helpfulness of the included thermometer. While the grill is praised, some customers have noted concerns about smoke, noise levels, preheating time, and cord length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 4 months. I enjoyed the versatility while it was still working. Keeps saying the lid is open when it’s closed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Foodi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
- Pros mentioned:Cooking performance, Ease of use
Rated 5 out of 5 stars
One of my best purchases hands down!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja 6-in-1 Grill is a versatile & convenient appliance that makes indoor cooking easy & enjoyable. It grills, air fries, roasts, bakes, broils, & dehydrates, delivering great flavor with minimal smoke. The food cooks evenly, cleanup is simple with nonstick, dishwasher-safe parts & it heats up quickly. Overall, it’s a great all-in-one option for anyone who wants delicious meals without firing up an outdoor grill.
I would recommend this to a friend Rated 3 out of 5 stars
Not a replacement for gas grill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would taste like a grill it could be me
I would recommend this to a friendRated 2 out of 5 stars
Not a good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically just a oversized air fryer just stick with your regular air fryer. This is not that much of a difference. They just try to get us lost in so many functions when it’s really all the same.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great concept but temp probe issues make unusable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooking option but lacks quality when it comes to preset cooking options due to the thermometer being unreliable after a bit of time of owning it (1st unit I had lasted over a year before it went bad -the second less than 6 months and I can't cook with preset options due to bad thermometer probe)
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the thermometer and preset cooking options on your DG551. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it didn't work coming out of the box! I have bought 4 of these machines and this one was a lemon
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your grill. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
The best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been grilling for years, and this by far has made the best steak I’ve ever grilled. Period.
I would recommend this to a friend- Pros mentioned:Ease of use, Size, Thermometer
Rated 5 out of 5 stars
Useful and Produces Great Tasting Food
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja 6-1is a very useful addition to any kitchen. It is easy to setup, easy to use, easy to clean and takes up a minimal amount of room compared to similar appliances. I was able to locate it in several places in my small kitchen. I have used the Ninja to cook hamburgers, pork, and fish. This means I have used the grill, air fryer, and bake functions. At the front of the unit the control panel is easy to read and use. It provides your cooking functions and temperature and timing options. It displays the preheat progress and reminds the user to add food, close hood, flip food and get food. Each was easy to setup and resulted in delicious tasting meals. The hamburgers were particularly good resulting in a grilled taste that is impossible to get on a stove. The pork and fish were moist and very tasty. Setup can be either what I will call automatic or manual. A dual sensor thermometer is included and conveniently stores on board the appliance. In automatic, the thermometer is inserted into the meat/fish and determines when the food is done. In the manual mode, an appropriate time is suggested depending on how well you want the food cooked, and the food is cooked accordingly. I mostly used the manual mode and found it to cook to my liking. Over, I highly recommend the Ninja for anyone looking for a highly productive kitchen appliance that takes up minimal space while allowing the user to cook a fairly large quantity of food (in my case, four pieces of the above mentioned items fit with room to spare). The Ninja produces excellent results that are not easily achieved with other appliances.
I would recommend this to a friend Rated 1 out of 5 stars
Heavy paper weight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grill accessory is extremely difficult to clean, and you have to hand wash first, then dishwasher. Cooks food unevenly too. It's a $200 paper weight that takes up a lot of room.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife for Christmas and she’s loves it
I would recommend this to a friend- Pros mentioned:Cooking performance, Ease of useCons mentioned:Preheat time
Rated 5 out of 5 stars
Great for grilling and broiling!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great kitchen gadget from Ninja. I also own the Ninja Foodi air fryer/oven and the Foodi pressure cooker. These three units definitely have some overlap in functionality but each has it’s own unique strengths and uses. The Smart XL Indoor Grill does exactly what the name implies. It allows my to grill foods on day when I do not feel like standing out in the heat and firing up the grill. This grill does take a while to heat up but afterward it makes short work of cooking. Being able to choose your meat type and desired doneness makes cooking on this grill pretty dummy proof. You can also set the temperature manually or forgo the probe all together. The chicken and steaks I tested out on this grill both came out cooked evenly through. I would have hoped for a slightly better crust on the steak but the chicken was great and not dried out. The broiler function is also a strong point of the XL, does a better job than the oven without heating up the kitchen as much. The grill plate and catch pan are both very easy to clean and the included brush is actually very useful as well.
I would recommend this to a friend - Pros mentioned:Cooking performance, Ease of use
Rated 5 out of 5 stars
A Smart Foodi Addition to a Kitchen
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Foodi Smart XL 6-in-1 Countertop Indoor Grill is a sleek kitchen tool. This is my third Ninja brand kitchen item and once again they have not disappointed. The curved design with stainless steel exterior provides an aesthetic that is appealing to the eye, earning permanent counter-space if allowed for in ones kitchen. Sadly, I do not have that luxury, but the unit is light enough one may easily move it to and from the counter for use. There is a thermometer, equipped with smart cook. Having a meat thermometer is a game changer in the kitchen, no matter how you’re cooking. Having a thermometer interfaced with the smart grill appliance, makes cooking a smoother process. Can punch in desired doneness and meat type, making the cooking experience all the simpler taking away the question of is this done yet and need to pre-cut that meat while still cooking. The system alerts you along the way, resulting in a perfectly cooked, juices locked in, grill marked piece of meat. The grill plate has raised edges and combined with high cook temperature makes the grill marks on the meat. Fitting a decent amount of meat on the grate also. I am able to easily cook both steaks for myself and my wife – something that often times can be an issue in a frying pan if larger cuts. Being able to get beautiful grill marks while using an indoor cook system is the best of both worlds. I have an outdoor charcoal grill, but when living a busy work life 6 days a week it is difficult to get outside and fire it up… this is an electric alternative that gives you the perception of outdoor grilling. I will admit, you do not get the same blackening as a fire necessarily, but the flavors are present and being inside on a hot day is a plus. The unit also has a built in system to reduce smoke in the home – that works. And.. the largest plus is that the grill grate is dishwasher safe. Having the luxury of letting the grill cool off and sticking the dirty piece into the dishwasher is absolutely marvelous, making a happy end to the cooking experience. With a pre-wipe using a paper towel and then into the dishwasher using higher quality soap pods I have not required a second cycle to clean. The unit is also able to air fry. I personally have not used this function yet; but the 6-in-1 allows for variability in desired cooking. Ultimately, the large take away from the unit is grilling - which does not disappoint, but one unlocks a few more utilities when using this appliance.
I would recommend this to a friend Rated 1 out of 5 stars
The reason to return this product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just dry the food is not good I don’t think it’s a good gadget for the kitchen.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
So Good!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has effectively replaced three appliances in my kitchen! Setup is pretty straight forward and it comes with everything you need to make your meals. Use is easy as well much like all Ninja products. Has functions such as Grill, Air Crisp, Dehydrate, Bake, Roast and Broil. I mostly used the Grill function as that is the main reason I requested it. The Grill is best used when utilizing the thermostat as it provides specified settings for the different meats you'd cook and desired doness. Obviously, there's more universal settings to use, but what's the point in that. Additionally, I utilized the Air Crisp function to make some meals to see if it could replace an actual air fryer. In my use, it'll pass but doesn't really get things as crisp as I wish, but your mileage may vary. Overall, the Ninja Foodi XL Indoor Grill is a great appliance to have. It doesn't take up too much space on a counter and allows me to consolidate 3 other appliances into 1. Simple operation, high quality. I have nothing to be upset about with this to be honest.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
More than just a grill for many cooking needs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely amazed but the capacity and delivery of this cooking tool. I think that this is a perfect companion for any kind of kitchen, cooking skills, or cooking need that you could have in mind. With its 6 options: frier, grill, roast, bake, roast, broil, and dehydrate. All of that in a countertop size and with the same stylish design that Ninja brings to all its products. Finally, I can assume by adding the Ninja Foodi smart XL you will be retiring a few of your cooking devices that are now obsolete, too bulky, or simply inefficient. I said that is ok for all types of kitchens and I see the little space that takes in the countertop in comparison with all types of cooking styles that you can use it for. The act that the grill can deliver perfectly prepared meat in an absolutely smokeless process will support my comment. All cooking skills are accepted. The functioning can not be more intuitive and less cumbersome. In fact, in a simple process of following basic instructions that are showing up on the screen, the final outcome can not be better. Turn on, select your elaboration method, and follow the steps that sometimes could include a preheat. When this is over the device will request your add the food and the elaboration will be ready in the expected time. An interesting addition is the use of a thermometer that with a single sensor introduced in the meat, will automatically shut off the grill when the inside reaches the suitable level predefined. A second great feature that exceed my expectations and sent the old air fryer to its retirement is the air crisp function. Faster, and less noisy than my previous model it reduced the same food preparation in five minutes. Our Sunday night winds are now Ninja prepared. I love the bake element because the heat is delivered from both sides top and bottom and this helps with the pizza cake preparation. The dough and the cheese are both cooked and prepared perfectly in no time. With only one week in the house, I can not report about the dehydrate function but looking forward to playing with it. A final element to keep in mind when buying a kitchen device: the cleaning. I already mentioned that the grill is smoke control so the kitchen is not smelling like an outside barbecue at the end of the process. Additionally, all the cooking parts are easy to clean or aluminum made which makes them absolutely removable and can go in the dishwasher (except the thermometer). Ninja is a great brand that also brings quality in all its products so there is an element of investment with a long term ROI that needs to be mentioned. I simply love it.
I would recommend this to a friend - Pros mentioned:Cooking performance
Rated 5 out of 5 stars
Love this appliance!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this appliance! I plan to buy 3 more. Excellent indoor grilling. And fast!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
This is what we call "easy mode"
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the best kitchen gadget I own. I'd used an air fryer in the past and been pretty impressed, but this promised to do even more, so I took a shot. I couldn't be happier. I've only used this twice, but based on the results I can tell I'll be using this almost every time I cook. Made some 1 inch thick pork chops using the built-in thermal probe. Super simple. I selected my protein, desired doneness and pressed start. After that I was on autopilot as the machine does all of the work for me. It told me when it was time to put the meat on the grill, the inserted probe monitoring the temperature the whole time. It told me when to flip the chops, and eventually when to rest them. It even takes into account that continued cook time after the meat has been removed so that I didn't over cook it. After resting for 5 minutes I checked each chop with a meat thermometer - absolutely perfect. Juicy and tender on the inside, crispy and beautifully browned on the outside. No complaints. I expect similar results making anything using the probe. Amazingly simple system. The second day I made some mexican skirt steak. Can't use the probe here, but when the grill was ready I put the meat on, flipped every 3 minutes just as I would on any other grill. Perfect results. This comes with a deep fry basket, a pan for baking/roasting, and the grill top. I've only had time to use the grill function and I am deeply impressed. Having used one of their air fryers in the past I expect it to perform perfectly with those functions as well, but I'm just so blown away by how easy it is to use the automatic cooking function. It's rare that I'm willing to call something idiot-proof, because you know ... people, but I can confidently use that with this grill if you're using automatic cooking. I can't wait to try some chicken breasts, or even a whole chicken, which are another protein that can be difficult to cook properly without drying it out. It's easy enough to clean, the shield on top pops out and can be washed along with all of the other inserts in a dishwasher or your sink. A simple wipe down cleans the rest of the interior, cools down relatively quickly with the lid open, and only takes up about as much space as a microwave. You do need a fair bit of clearance to open the grill though, so if you have low cabinets you may have to put it somewhere other than your kitchen counter. I can't recommend this strongly enough. If you're looking to save time, take the guess work out of cooking, want to make it easier to cook multiple things at the same time, or maybe just hate cooking but are tired of eating takeout, or even if it's none of these ... it's worth your money.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Spacious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I saw it for the first time I loved it, it is big, versatile and spacious.
I would recommend this to a friend - Pros mentioned:Cooking performance, Ease of use
Rated 5 out of 5 stars
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third air fryer. This blows the others out of the water. I pulled it out of the box and was able to figure out how to use it immediately. It made the BEST sausage I’ve ever cooked - perfectly brown and even. Easy to clean. I cant wait to try many more items, including grilling. A great buy!
I would recommend this to a friend - Pros mentioned:Cooking performance, Ease of use
Rated 5 out of 5 stars
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this appliance! It is easy to use and clean and overall cooks things well. Have had mine over a year and have gifted one because they loved it so much. Definitely would recommend to all.
I would recommend this to a friend













